JD – Business assistant a) Position DetailsTitle: Business AssistantDepartment: MBXCCBranch: Kolkata, Sector-5, Salt Lake City. Salary Budget: NegotiableDivision: Basic Chemicals DivReporting relationship:   Overall Purpose of position To support Basic Chemicals Mumbai Office backoffice function. Roles and responsibilities for the positionIncluding but not limited to SAP entry for trade/non-trade, liaison of daily back office job with overseas

ResponsibilitiesExperience - 3 plus years of experience in managing customer complaints, Escalations with any international BPO, KPO or call center.Candidates should have excellent communication skills. AML, KYC knowledge will be good to have.working as an SME at an escalation desk will be preferred. Qualifications University graduateFluent in English (spoken and written)Minimum 3-5 years related banking, Actively engage in the identification of potential