Key Responsibilities:
Leadership and Strategy:
Provide strategic leadership and direction for the Project & Program management team, aligning project/Program management activities with the overall goals and objectives of the organization.
Develop and implement project & Program management processes, tools, and best practices to improve project delivery and performance.
Work closely with senior management and other stakeholders to define project management strategies and ensure alignment with business objectives.
Review of our Key Account Management Plans for all key clients.
Program management:
Lead the Project/Program team and provide a range of Program and Project Management duties from project inception to completion.
Provide effective delivery of Project Management services across range of market sectors.
Be able to guide the preparation and maintenance of all PM aspects incl. but not limited to Project execution plan, or similar management tool, establish review, approval, variation and reporting procedures. Prepare recommendations for the Client’s approval.
Manage Early Warning Notifications and Compensation Events. Facilitate, set up and manage early warning and risk reduction meetings.
Prepare a risk management strategy. Prepare and maintain a risk register.
Issue instructions, on behalf of the Client, to the Professional Team and Contractor in accordance with the terms of their Appointments/the Building Contract.
Monitor the performance of the Professional Team and the Contractor. Support the PM to report to the Client.
Prepare and maintain the Program for the design, procurement and construction of the Project. Monitor actual against planned progress.
Check applications for payment from the Professional Team, check other invoices related to the Project. Arrange for the preparation and maintenance of cash flow forecasts and other statements monitoring expenditure on the Project.
Obtain contract drawings and specifications from the Client and the Professional Team. Liaise with the Client’s legal advisers, prepare the contract documents and deliver to the Client and the Contractor for completion.
Obtain a breakdown of the cost plan from the Contractor consistent with the work package procurement strategy.
Standardize/ automate/ develop processes and tools to track and analyze the project or program costs including budgets, commitments, actuals, accruals, forecasts, contingencies analysis.
Drive continuous improvement, automation, lean techniques to drive consistency and efficiency across projects, programs and portfolios.
Proactively support the establishment of programs and program management offices (PMOs). Manage programs of work, often within complex stakeholder environments.
Manage and deliver aspects of PMO service delivery on behalf of Clients.
Support and sometimes lead stakeholder engagement across the program, including senior members of the Clients Team.
Support the meeting/exceeding KPI’s and SLA’s set for our business.
Support the Program Management lead in continually improving our service delivery tool kit and establishing best practice in the Program community
Work closely with other members of the Program Team to create reports, understand the data, create actions and manage them through to completion.
Planning and Scheduling:
Oversee the development of project schedules, including planning, baseline creation, monitoring, and updating.
Ensure accurate scheduling practices are in place and that schedules are integrated with cost and resource plans.
Lead the analysis of schedule variances and recommend corrective actions to ensure project timelines are met.
Performance Reporting:
Oversee the preparation and presentation of regular project performance reports to senior management and stakeholders.
Develop Key Performance Indicators (KPIs) to measure project/program performance, including cost, schedule, quality, and risk.
Ensure effective communication of project/program status, issues, and risks to stakeholders.
Team Development and Leadership:
Lead, mentor, and develop a high-performing Project & Program management team, including planners, schedulers, cost controllers, and risk managers.
Foster a collaborative and results-oriented team environment, promoting professional development and continuous improvement.
Conduct performance reviews, provide feedback, and manage team resources effectively.
Deliver excellent client service on our commissions through quality assurance and regular client care.
Unlock talent and develop next generation of leaders.
Develop mentor and support your teams on project / program delivery.
Process Improvement:
Identify opportunities for continuous improvement in Project & Program management processes and systems.
Implement process improvements to enhance efficiency, accuracy, and effectiveness in project delivery.
Stay current with industry trends, tools, and best practices, and ensure the organization is leveraging leading-edge Project & Program management methodologies.
Stakeholder Engagement:
Collaborate with project managers, engineers, contractors, and other stakeholders to ensure project management practices are fully integrated into project planning and execution.
Build and maintain strong relationships with internal and external stakeholders to facilitate successful project outcomes.
Qualifications:
Masters/bachelor's degree in civil engineering, Construction Management, Project Management, or a related field.
Minimum of 15 - 20 years of experience in Project & Program management, with at least 5 years in a leadership or managerial role.
Strong understanding of project management principles, methodologies, and tools (e.g., Primavera P6, Ecosys, MS Project, Earned Value Management).
Proven experience in large-scale capital projects, infrastructure, construction, or engineering environments.
Excellent leadership, communication, and interpersonal skills.
Ability to influence and drive change across multiple levels of the organization.
Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
Relevant certifications such as Project Management Professional (PMP), AACE’s Certified Cost Professional (CCP), or PMI’s Scheduling Professional (PMI-SP) are preferred.