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      • kolkata, west bengal
      • permanent
      Position: - Head – Government Agency Business OperationsDesignation: AVP/DVPLocation: - Kolkata Job PurposeSetting up of Operations functioning pertaining to Government agency business independently for the bank.Job Duties & responsibilitiesPreferably have extensive experience in handling Government agency business operations in a centralised function or at Head Office of a scheduled commercial bank.Vendor Management and controlKnowledge of operational controls and ensure Compliance to all regulations pertaining to Govt. Agency business.Experience in handling CBDT business and coordination with RBI Nagpur and Zonal Accounts Offices of CBDT. 
      Position: - Head – Government Agency Business OperationsDesignation: AVP/DVPLocation: - Kolkata Job PurposeSetting up of Operations functioning pertaining to Government agency business independently for the bank.Job Duties & responsibilitiesPreferably have extensive experience in handling Government agency business operations in a centralised function or at Head Office of a scheduled commercial bank.Vendor Management and controlKnowledge of operational controls and ensure Compliance to all regulations pertaining to Govt. Agency business.Experience in handling CBDT business and coordination with RBI Nagpur and Zonal Accounts Offices of CBDT. 
      • kolkata, west bengal
      • permanent
      RolePosition: Workstream Process Support - SAP Treasury and BankingResponsibilitiesq  Global implementation of SAP Banking & Treasury modules across the group• Reporting project progress to stakeholders within the project leadership and the group Finance leadership• Coordination with the Corporate Treasury team for requirements and inputs• Assist the sites in timely preparation of master data• Review of the project deliverables and action upon• Working with all stakeholders (sites, country teams, regional teams, corporate team) for project related activities• Working with site reps and banks for integration with SAPq  Corporate Treasury Function• Cash and liquidity management• Managing forex, commodity exposure along with risk analysis• Execution of forward, spot, future forex transaction with Banks and financial institution• Continuous improvement on standard practices• Global statutory compliance with banking and financial market rules and regulationSkills Required• Knowledge of Cash and liquidity Management, forex, derivatives, money market or securities instruments• Skills to identify key financial risks like portfolio analysis, market risk analysis• In-depth knowledge of Exposure management and hedge accounting• Proficiency in Trade finance and Debt Management activities• Good analytical skills and understanding of business processes• Understand the dynamics of finance role and responsibilities• Proficient in computer applications and hands-on experience with SAP system
      RolePosition: Workstream Process Support - SAP Treasury and BankingResponsibilitiesq  Global implementation of SAP Banking & Treasury modules across the group• Reporting project progress to stakeholders within the project leadership and the group Finance leadership• Coordination with the Corporate Treasury team for requirements and inputs• Assist the sites in timely preparation of master data• Review of the project deliverables and action upon• Working with all stakeholders (sites, country teams, regional teams, corporate team) for project related activities• Working with site reps and banks for integration with SAPq  Corporate Treasury Function• Cash and liquidity management• Managing forex, commodity exposure along with risk analysis• Execution of forward, spot, future forex transaction with Banks and financial institution• Continuous improvement on standard practices• Global statutory compliance with banking and financial market rules and regulationSkills Required• Knowledge of Cash and liquidity Management, forex, derivatives, money market or securities instruments• Skills to identify key financial risks like portfolio analysis, market risk analysis• In-depth knowledge of Exposure management and hedge accounting• Proficiency in Trade finance and Debt Management activities• Good analytical skills and understanding of business processes• Understand the dynamics of finance role and responsibilities• Proficient in computer applications and hands-on experience with SAP system
      • kolkata, west bengal
      • permanent
      Job title: Finance HeadScope of the role: Accounts, Finance, Treasury Management, Banking and FundRaising experienceExperience levels: 15+ years post CA QualificationRequirement: Immediate  Need people from the manufacturing industry preferably Steel industry with prior experience of heading the function with a big set up.Knowledge in SAP, MIS and MS Excel. Outstation Candidates should be ready to relocate with family if selected  
      Job title: Finance HeadScope of the role: Accounts, Finance, Treasury Management, Banking and FundRaising experienceExperience levels: 15+ years post CA QualificationRequirement: Immediate  Need people from the manufacturing industry preferably Steel industry with prior experience of heading the function with a big set up.Knowledge in SAP, MIS and MS Excel. Outstation Candidates should be ready to relocate with family if selected  
      • kolkata, west bengal
      • permanent
      Our team provides Financial Service clients with Internal Audit services, using acombination of industry and business expertise to deliver innovative InternalAudit solutions to clients across the nation.We are currently looking for Internal Audit Managers to join our rapidlyexpanding team. With a background in Internal Audit and a good understandingof the financial services sector, you will need to be ambitious and enthusiastic. Inreturn we will give the opportunity to work in the fast paced world of FinancialServices internal audit. If you are in External Audit and looking for a change, wewould happily discuss this with you.Our NextGen Internal Audit offering builds on our market leading internal auditservices and gives you an opportunity to challenge yourself as well as buildenhanced digital skills.Responsibilities will vary depending on the client and engagement profile. Amongstothers, you will be:● Managing and delivering a portfolio of internal audit clients;● Liaise with engagement teams and end client as part of planning, executionand reporting phases of the audit● Being agile and working across a range of different subjects and projects;● Developing a risk assessment and audit universe for internal audit clients, anddeveloping an annual plan of work;● Delivering Internal Audit engagements from planning through to execution andreporting;● Communicating risk findings, verbally and written, to clients in a pragmatic andhelpful manner;● Building an internal network of relationships with Subject Matter Experts (SME) todevelop, manage and scope SME led reviews in areas of specialism such as Cyber,Operational Resilience, Cloud computing, Governance etc. and supporting oursubject matter experts in delivering insight and expertise, potentially movingtowards being a subject matter expert yourself in a chosen area;● Working with a supportive group of Partners and Directors within the Internal Auditpractice to develop innovative, market leading solutions and proposals; and● Coaching more junior team members and reviewing their work.RequirementsThese should includeessential & desirablerequirements such as:Level of experienceEducation/qualificationsIndustry experience TechnicalcapabilitySales/BD capabilityMetricsKey personal attributesConsulting experienceEssential skills● Internal Audit experience at senior level, managing audits and relationships● Knowledge of the financial services sector, including an understanding of how risksare managed within the sector.● Ability to manage and deliver against deadlines while working on multiple projects;● Effective communication, written and verbal skills;● Strong client handling and relationship management skills;● Experience of problem solving and being able to implement and deliver solutionstailored to clients’ needs.Experience● Understanding of audit concepts and regulations● Minimum of 6 years’ experience in the domains mentioned aboveCandidates with “Big 4” or equivalent experience would be preferredEducation & certifications● Bachelors or Masters Degree in Commerce● Chartered Accountant (ACA, ACCA etc) or CIA / IIA - not essential but preferred● Relevant IT certifications (CISA, IIA) - not essential but preferred
      Our team provides Financial Service clients with Internal Audit services, using acombination of industry and business expertise to deliver innovative InternalAudit solutions to clients across the nation.We are currently looking for Internal Audit Managers to join our rapidlyexpanding team. With a background in Internal Audit and a good understandingof the financial services sector, you will need to be ambitious and enthusiastic. Inreturn we will give the opportunity to work in the fast paced world of FinancialServices internal audit. If you are in External Audit and looking for a change, wewould happily discuss this with you.Our NextGen Internal Audit offering builds on our market leading internal auditservices and gives you an opportunity to challenge yourself as well as buildenhanced digital skills.Responsibilities will vary depending on the client and engagement profile. Amongstothers, you will be:● Managing and delivering a portfolio of internal audit clients;● Liaise with engagement teams and end client as part of planning, executionand reporting phases of the audit● Being agile and working across a range of different subjects and projects;● Developing a risk assessment and audit universe for internal audit clients, anddeveloping an annual plan of work;● Delivering Internal Audit engagements from planning through to execution andreporting;● Communicating risk findings, verbally and written, to clients in a pragmatic andhelpful manner;● Building an internal network of relationships with Subject Matter Experts (SME) todevelop, manage and scope SME led reviews in areas of specialism such as Cyber,Operational Resilience, Cloud computing, Governance etc. and supporting oursubject matter experts in delivering insight and expertise, potentially movingtowards being a subject matter expert yourself in a chosen area;● Working with a supportive group of Partners and Directors within the Internal Auditpractice to develop innovative, market leading solutions and proposals; and● Coaching more junior team members and reviewing their work.RequirementsThese should includeessential & desirablerequirements such as:Level of experienceEducation/qualificationsIndustry experience TechnicalcapabilitySales/BD capabilityMetricsKey personal attributesConsulting experienceEssential skills● Internal Audit experience at senior level, managing audits and relationships● Knowledge of the financial services sector, including an understanding of how risksare managed within the sector.● Ability to manage and deliver against deadlines while working on multiple projects;● Effective communication, written and verbal skills;● Strong client handling and relationship management skills;● Experience of problem solving and being able to implement and deliver solutionstailored to clients’ needs.Experience● Understanding of audit concepts and regulations● Minimum of 6 years’ experience in the domains mentioned aboveCandidates with “Big 4” or equivalent experience would be preferredEducation & certifications● Bachelors or Masters Degree in Commerce● Chartered Accountant (ACA, ACCA etc) or CIA / IIA - not essential but preferred● Relevant IT certifications (CISA, IIA) - not essential but preferred
      • kolkata, west bengal
      • permanent
      JOB Description Roles & Responsibilities- Phonebanking – Quality AnalystQuality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed to enhance the overall Banks customer’s experience Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Performs monitors of customer care email responses. Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.KNOWLEDGE, SKILL SET & QUALIFICATIONS REQUIRED• 3-6 years Call Center Experience• Salary - As per current salary- 20-25 % hike on that.• Bachelor Degree• Excellent verbal, written and interpersonal communication skills;• Outstanding customer service skills and dedication to providing exceptional customer care;• Must be self-motivator and self-starter;• Focus on quality and customer service;• Exceptional listening and analytical skills;• Solid time management skills;• Must be able to effectively deal with people at all levels inside and outside of the Company;• Creative ability & writing proficiency;• Ability to multitask and successfully operate in a fast paced, team environment;• Must adapt well to change and successfully set and adjust priorities as needed;• Must be proficient with Microsoft Office 
      JOB Description Roles & Responsibilities- Phonebanking – Quality AnalystQuality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed to enhance the overall Banks customer’s experience Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Performs monitors of customer care email responses. Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.KNOWLEDGE, SKILL SET & QUALIFICATIONS REQUIRED• 3-6 years Call Center Experience• Salary - As per current salary- 20-25 % hike on that.• Bachelor Degree• Excellent verbal, written and interpersonal communication skills;• Outstanding customer service skills and dedication to providing exceptional customer care;• Must be self-motivator and self-starter;• Focus on quality and customer service;• Exceptional listening and analytical skills;• Solid time management skills;• Must be able to effectively deal with people at all levels inside and outside of the Company;• Creative ability & writing proficiency;• Ability to multitask and successfully operate in a fast paced, team environment;• Must adapt well to change and successfully set and adjust priorities as needed;• Must be proficient with Microsoft Office 
      • kolkata, west bengal
      • permanent
      o and complete On-the-job induction and training at the center.2. Conduct refresher training /upskill training for existing /new products. to the executives in the hub on current and revised processes.3. Ensure full compliance of operations standards.4. Identify and close gaps in performance demonstrated by executives through coaching.5. Share feedback from the executive with the relevant designated POCs, and ensure closure on the feedback loop where possible be the voice of the executive.6. Maintain data of executives about their on the job training, assessments and field performance observation.7. Ensure focussed refreshers for the non-performing executives.8. Motivate the executive to enhance the performance.9. Control attrition of the executive. Identify reasons for attrition. Conduct Exit Interviews and update In-Charge and HR.10. Share best practices for delivering delightful experience to the internal and external customers. 11. Maintain MIS (Records) of training and individual’s performance.12. Communicate changes in operational standards, processes and policies to executives from time to time.13. Improve team capabilities through coaching and mentoring.14. Support Centre In-Charge on employee engagement initiatives.15. Coordinate with HR and resolve employee queries about employee benefits and compliances.16. Creating awareness of Zero Tolerance Policy (ZTP) and Code of Conduct (COC).17. Create/customize training content and modify the existing training content on regular basis, provide inputs for development/enhancement of modules to the Managers/Team Leaders.Profile: Any Graduate in Any Specialization, Good working knowledge of MS Office tools. Excellent communication, written and presentation skills. Candidate should be well versed with all the training Methodologies,Techniques & Skill certificationCustomer service experience will be an added advantage
      o and complete On-the-job induction and training at the center.2. Conduct refresher training /upskill training for existing /new products. to the executives in the hub on current and revised processes.3. Ensure full compliance of operations standards.4. Identify and close gaps in performance demonstrated by executives through coaching.5. Share feedback from the executive with the relevant designated POCs, and ensure closure on the feedback loop where possible be the voice of the executive.6. Maintain data of executives about their on the job training, assessments and field performance observation.7. Ensure focussed refreshers for the non-performing executives.8. Motivate the executive to enhance the performance.9. Control attrition of the executive. Identify reasons for attrition. Conduct Exit Interviews and update In-Charge and HR.10. Share best practices for delivering delightful experience to the internal and external customers. 11. Maintain MIS (Records) of training and individual’s performance.12. Communicate changes in operational standards, processes and policies to executives from time to time.13. Improve team capabilities through coaching and mentoring.14. Support Centre In-Charge on employee engagement initiatives.15. Coordinate with HR and resolve employee queries about employee benefits and compliances.16. Creating awareness of Zero Tolerance Policy (ZTP) and Code of Conduct (COC).17. Create/customize training content and modify the existing training content on regular basis, provide inputs for development/enhancement of modules to the Managers/Team Leaders.Profile: Any Graduate in Any Specialization, Good working knowledge of MS Office tools. Excellent communication, written and presentation skills. Candidate should be well versed with all the training Methodologies,Techniques & Skill certificationCustomer service experience will be an added advantage
      • kolkata, west bengal
      • permanent
      About the Job• Introduction to PwCService Delivery Center▪ PricewaterhouseCoopers Service Delivery Centre (Kolkata) PrivateLimited is a joint venture in India among members of thePricewaterhouseCoopers Network that will leverage the scale andcapabilities of its network. It is a member firm ofPricewaterhouseCoopers International Limited and has itsregisteredoffice in Kolkata, India▪ The Delivery Center will provide a professional an opportunity toworkin a dynamic environment where you will have the ability to developprocess and quality based skills Reporting structure &key relationships • Working for a variety of client engagementteams from PwC network firms.• Position reports to the team AssistantManager or Manager• Individual would be expected to cultivate astrong team environment• Communication, written and verbal wouldbe expected. This communication wouldinclude emphasizing the capabilities withinthe SDC to provide high-qualitydeliverables to support the PwC GlobalOffices.This should include detail on:• Line Manager• Number of reports (ifapplicable)• Priority teamrelationships• Key client relationships Job DescriptionMain purpose of the job andkey background information• We are looking for a self-motivated individual who will relish theopportunity to join a growing part of the PwC business, using their skillsin developing key internal relationships.• You will play an integral role in PwC’s Risk assurance servicesprovidedto clients.• Understand the process workflow related to work requests frominitiation through completion, understand how workflow is managedwithin the firm's workflow management tool, understand optimalandrequired manner in which to document results of work performed• Participate in a wide range of projects and collaborate across multiplework streams or teams ; consistently demonstrating creative thinking,individual initiative and timely completion of assigned work• Consistently demonstrate teamwork dynamics by working as a teammember: understand personal and team roles; contribute to a positiveworking environment by building solid relationships with teammembers; and proactively seek guidance, clarification and feedback.• Serve as participant on communications with numerousengagementteams• The individual should have the ability to work effectively under pressurewithout compromising professional standards or quality of the workbeing performed.• As part of the Controls Assurance team, members will assist territoryengagement teams with testing of Manual controls activities. Theseactivities will primarily relate to the following cycles / domains:- Understanding of Business Process cycles (Purchase toPayable;Revenue & Receivables; Inventory; Payroll; Treasury etc).- SOX Controls & SOX Compliance- Design effectiveness of IT and/or Business Process controls(Walkthrough with clients)- Operating effectiveness of controls- Internal audit & Internal Controls- Risk Management• Have understanding of Internal controls and compliance and howit relates to the overall audit.• Perform work and provide related deliverables in accordance with SDCUser Guide and instructions as applied to engagement team workrequest submissions• Maintain working knowledge of SDC User Guides• Monitor time and manage deadlines• Adhere to PwC SDC policies and procedures• Participate in training, coaching and other developmental opportunities. RequirementsThese should includeessential & desirablerequirements such as:• Level of experience• Education/qualifications• Industry experience• Technical capability• Sales/BD capability• Metrics• Key personal attributes• Consulting experienceMinimum Degree(s):• Bachelors or Masters Degree in Commerce• Chartered Accountant / CPA (not mandatory)• Understanding of audit concepts and regulations• Minimum of 4 plus years’ of experience in the domains mentioned inthe Job Description above – Candidates with “Big 4” or equivalentexperience would be preferredCertification(s) preferred:• CISA / CIA / CISSP / ISO 27001 LA certifications are preferred• Understanding of audit concepts and regulationsKnowledge Required:• Working knowledge of information technology general controls andbusiness process controls concepts in the areas of systems development,change management, computer operations and access to programs anddata and various business process cycles.• Working knowledge of appropriately applying internal controlprinciplesand business/technical knowledge including Application Controls, ITGeneral Controls and Financial Reporting Concepts.• Experience with the Microsoft Office suite of products (i.e. Word,Excel,PowerPoint, Visio, etc.), including an understanding of the v-lookup,text, reference and logical and information functionality in excel.• Team player, committed to providing high quality andmaintainingtimeliness• Effective written and verbal communication skills including English• Demonstrated self-motivation and a desire to take responsibility forpersonal growth and development• Commitment to continuous training and to proactively learn newprocesses.
      About the Job• Introduction to PwCService Delivery Center▪ PricewaterhouseCoopers Service Delivery Centre (Kolkata) PrivateLimited is a joint venture in India among members of thePricewaterhouseCoopers Network that will leverage the scale andcapabilities of its network. It is a member firm ofPricewaterhouseCoopers International Limited and has itsregisteredoffice in Kolkata, India▪ The Delivery Center will provide a professional an opportunity toworkin a dynamic environment where you will have the ability to developprocess and quality based skills Reporting structure &key relationships • Working for a variety of client engagementteams from PwC network firms.• Position reports to the team AssistantManager or Manager• Individual would be expected to cultivate astrong team environment• Communication, written and verbal wouldbe expected. This communication wouldinclude emphasizing the capabilities withinthe SDC to provide high-qualitydeliverables to support the PwC GlobalOffices.This should include detail on:• Line Manager• Number of reports (ifapplicable)• Priority teamrelationships• Key client relationships Job DescriptionMain purpose of the job andkey background information• We are looking for a self-motivated individual who will relish theopportunity to join a growing part of the PwC business, using their skillsin developing key internal relationships.• You will play an integral role in PwC’s Risk assurance servicesprovidedto clients.• Understand the process workflow related to work requests frominitiation through completion, understand how workflow is managedwithin the firm's workflow management tool, understand optimalandrequired manner in which to document results of work performed• Participate in a wide range of projects and collaborate across multiplework streams or teams ; consistently demonstrating creative thinking,individual initiative and timely completion of assigned work• Consistently demonstrate teamwork dynamics by working as a teammember: understand personal and team roles; contribute to a positiveworking environment by building solid relationships with teammembers; and proactively seek guidance, clarification and feedback.• Serve as participant on communications with numerousengagementteams• The individual should have the ability to work effectively under pressurewithout compromising professional standards or quality of the workbeing performed.• As part of the Controls Assurance team, members will assist territoryengagement teams with testing of Manual controls activities. Theseactivities will primarily relate to the following cycles / domains:- Understanding of Business Process cycles (Purchase toPayable;Revenue & Receivables; Inventory; Payroll; Treasury etc).- SOX Controls & SOX Compliance- Design effectiveness of IT and/or Business Process controls(Walkthrough with clients)- Operating effectiveness of controls- Internal audit & Internal Controls- Risk Management• Have understanding of Internal controls and compliance and howit relates to the overall audit.• Perform work and provide related deliverables in accordance with SDCUser Guide and instructions as applied to engagement team workrequest submissions• Maintain working knowledge of SDC User Guides• Monitor time and manage deadlines• Adhere to PwC SDC policies and procedures• Participate in training, coaching and other developmental opportunities. RequirementsThese should includeessential & desirablerequirements such as:• Level of experience• Education/qualifications• Industry experience• Technical capability• Sales/BD capability• Metrics• Key personal attributes• Consulting experienceMinimum Degree(s):• Bachelors or Masters Degree in Commerce• Chartered Accountant / CPA (not mandatory)• Understanding of audit concepts and regulations• Minimum of 4 plus years’ of experience in the domains mentioned inthe Job Description above – Candidates with “Big 4” or equivalentexperience would be preferredCertification(s) preferred:• CISA / CIA / CISSP / ISO 27001 LA certifications are preferred• Understanding of audit concepts and regulationsKnowledge Required:• Working knowledge of information technology general controls andbusiness process controls concepts in the areas of systems development,change management, computer operations and access to programs anddata and various business process cycles.• Working knowledge of appropriately applying internal controlprinciplesand business/technical knowledge including Application Controls, ITGeneral Controls and Financial Reporting Concepts.• Experience with the Microsoft Office suite of products (i.e. Word,Excel,PowerPoint, Visio, etc.), including an understanding of the v-lookup,text, reference and logical and information functionality in excel.• Team player, committed to providing high quality andmaintainingtimeliness• Effective written and verbal communication skills including English• Demonstrated self-motivation and a desire to take responsibility forpersonal growth and development• Commitment to continuous training and to proactively learn newprocesses.
      • kolkata, west bengal
      • permanent
      Proposed Job Description:Role/Designation : FINANCIAL CONTROLLERQualification : Chartered Accountant / CFA;MBA (Finance) / CS / ICWA will be an additional advantage 1 Finalize Accounts and Financial Reports in periodicity fixed by JV Board / Managementalong with analytical statements.2 Organize the preparation of required regular reports of liquidity,Annual/Periodical Reportsincluding profit and loss, debtors/creditors, sales and capital expenditure including thepreparation of related management information documents.3 Review major capital expenditure requests, its compliance with approved budgets andmonitor its progress.4 Ensuring cost controls, compliances with various Govt., State Govt. Agencies, andinsurance program.5 Observe all commercial terms & conditions of JV documents / agreement and ensure strictcompliance of the same. To actively participate in discussion with the JV partners forresolving related issues.6 Manage the monthly, quarterly and annual budgeting process and Cash Flow.7 Provide commercial and contractual solutions and services to the Procurement andOperations Units.8 Deal with banks and the financial bodies / financial consultants for smooth operations ofthe JV.9 Analytical study of all Procurement / Marketing contracts and ensure adherence andcompliance of its commercial and legal requirements through system developed tools.10 Guidance to Finance team for smooth flow of information and proper governance.11 Analytical study and interpretation of statistical and business information for use inmeaningful management decision making.12 Developing and monitoring proper MIS Reports. Mechanism to ensure timely actions andavoidance of litigations and complications.13 Ensure timely completion of internal/external audit and coordination regarding closure ofaudit observations and liase with audit agencies.14 Work as a member of the Executive Team to actively contribute constructively to thebusiness plan, development and ongoing evaluation of risk management frameworkincluding tools, policies, procedures and related documentation and implementation of thegrowth strategy.15 Participate in the development of short and longer term financial policies, objectives andplans, and oversee the implementation of agreed financial plans.16 Overseeing National and International Taxation, work package reviews and generalaccounting functions.
      Proposed Job Description:Role/Designation : FINANCIAL CONTROLLERQualification : Chartered Accountant / CFA;MBA (Finance) / CS / ICWA will be an additional advantage 1 Finalize Accounts and Financial Reports in periodicity fixed by JV Board / Managementalong with analytical statements.2 Organize the preparation of required regular reports of liquidity,Annual/Periodical Reportsincluding profit and loss, debtors/creditors, sales and capital expenditure including thepreparation of related management information documents.3 Review major capital expenditure requests, its compliance with approved budgets andmonitor its progress.4 Ensuring cost controls, compliances with various Govt., State Govt. Agencies, andinsurance program.5 Observe all commercial terms & conditions of JV documents / agreement and ensure strictcompliance of the same. To actively participate in discussion with the JV partners forresolving related issues.6 Manage the monthly, quarterly and annual budgeting process and Cash Flow.7 Provide commercial and contractual solutions and services to the Procurement andOperations Units.8 Deal with banks and the financial bodies / financial consultants for smooth operations ofthe JV.9 Analytical study of all Procurement / Marketing contracts and ensure adherence andcompliance of its commercial and legal requirements through system developed tools.10 Guidance to Finance team for smooth flow of information and proper governance.11 Analytical study and interpretation of statistical and business information for use inmeaningful management decision making.12 Developing and monitoring proper MIS Reports. Mechanism to ensure timely actions andavoidance of litigations and complications.13 Ensure timely completion of internal/external audit and coordination regarding closure ofaudit observations and liase with audit agencies.14 Work as a member of the Executive Team to actively contribute constructively to thebusiness plan, development and ongoing evaluation of risk management frameworkincluding tools, policies, procedures and related documentation and implementation of thegrowth strategy.15 Participate in the development of short and longer term financial policies, objectives andplans, and oversee the implementation of agreed financial plans.16 Overseeing National and International Taxation, work package reviews and generalaccounting functions.
      • kolkata, west bengal
      • permanent
      As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firms code of ethics and business conduct.AdditionalKey Responsibilities:Attentive participation in US Asset & Wealth Management Tax training modules and on the job trainings.Preparation of US Financial Services, Investment Partnership tax returns (Form 1065 etc),Should have worked on (Partnership, Federal, Hedge Funds & Private Equity) OR Real Estate - Real time experience in this domain, OR SALT - Should have an experience in State & Local Tax.Responsible for self-review of deliverables before handing them to Assistant Manager.Utilize available tax technical resources to enhance US tax knowledge.Contribute to team discussions and share knowledge for the benefit of the group.Understand assignment instructions and applies them as directed; seeks guidance when needed.Understands personal and team roles as well as based on responsibilities and objectives.Attention to detail, deadline oriented and able tomanage time.Respects and maintains confidentiality of client, staff and firm information.Requirements :Commerce Graduate/Post graduate, CA/CS/ICWA optional but preferred.Strong technical background related to accounting and taxation.2.5- 4 years of experience in US Financial Services tax and ONE SOURCE /Go System is mandatory.Should have worked in a team environment and posses excellent communication skills
      As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firms code of ethics and business conduct.AdditionalKey Responsibilities:Attentive participation in US Asset & Wealth Management Tax training modules and on the job trainings.Preparation of US Financial Services, Investment Partnership tax returns (Form 1065 etc),Should have worked on (Partnership, Federal, Hedge Funds & Private Equity) OR Real Estate - Real time experience in this domain, OR SALT - Should have an experience in State & Local Tax.Responsible for self-review of deliverables before handing them to Assistant Manager.Utilize available tax technical resources to enhance US tax knowledge.Contribute to team discussions and share knowledge for the benefit of the group.Understand assignment instructions and applies them as directed; seeks guidance when needed.Understands personal and team roles as well as based on responsibilities and objectives.Attention to detail, deadline oriented and able tomanage time.Respects and maintains confidentiality of client, staff and firm information.Requirements :Commerce Graduate/Post graduate, CA/CS/ICWA optional but preferred.Strong technical background related to accounting and taxation.2.5- 4 years of experience in US Financial Services tax and ONE SOURCE /Go System is mandatory.Should have worked in a team environment and posses excellent communication skills
      • kolkata, west bengal
      • permanent
      Roles & Responsibilities- Phonebanking – Outbound Process ManagerEnsuring that the right level of competency is available in order to drive best in class service deliveryQuality, ensuring that KPIs are tracked and actioned in order to drive service delivery excellenceConduct analysis of key results KPI (ACHT/Abandoned %/ CSAT scores/ASA/Shrinkage%) and business metrics on a regular basis to ensure that all deliverables meet or exceed expectationsDetermines operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses;Defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.Maintain and improve operations by monitoring operational performance; identifying and resolving problems; preparing and completing action plans; root cause analysisOwn and drive regular updates to ensure knowledge level of team is continuously updatedResponsible for managing the overall quality monitoring/auditing, preparing and providing adequate feedback to ensure process complianceDevelopment of operational strategies, conducting of periodic assessments and review of capacity planning to ensure availability of resources and IT system to support business plansRegular feedback to quality, ops and training teams enhance the overall customer experienceIdentify root causes and share analysis through reports presentationsIdentify improvement opportunities, develop and drive appropriate action plans for enhancement quality, service indicators and utilization of the resourcesResponsible for retention and shrinkage control.Skill setDeep domain expertise in Voice/ outbound contact centre and operations.Hands on experience of managing SLAs and KPIsExcellent inter-personal and people management skills, with an ability to lead the team from the front; should have handled large teams (100+ Agents)Good Analytical Skills; Expertise in analysing data, creating models using excel and other toolsExcellent Communications skills, both verbal and Non-Verbal.Eye for detail - Ability to identify potential failure modesAnalytical and problem-solving ability Desired Skill Sets / Preferred AttributesGood knowledge of Cross sell/ Recovery / LAP / Credit Card Sales/ Lead generations/ Opportunity conversions.Experience of handling large team of 100+ members.Experience of working in tools of CRM.Work Experience10 + years’ experience in working in Outbound process of Contact CentresExperience in working in Banking domain preferableExperience in process improvement preferable in digital platforms Technical SkillsUnderstanding of Industry Quality Tools/service metricsAdvance knowledge of MS office and presentation skills
      Roles & Responsibilities- Phonebanking – Outbound Process ManagerEnsuring that the right level of competency is available in order to drive best in class service deliveryQuality, ensuring that KPIs are tracked and actioned in order to drive service delivery excellenceConduct analysis of key results KPI (ACHT/Abandoned %/ CSAT scores/ASA/Shrinkage%) and business metrics on a regular basis to ensure that all deliverables meet or exceed expectationsDetermines operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses;Defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.Maintain and improve operations by monitoring operational performance; identifying and resolving problems; preparing and completing action plans; root cause analysisOwn and drive regular updates to ensure knowledge level of team is continuously updatedResponsible for managing the overall quality monitoring/auditing, preparing and providing adequate feedback to ensure process complianceDevelopment of operational strategies, conducting of periodic assessments and review of capacity planning to ensure availability of resources and IT system to support business plansRegular feedback to quality, ops and training teams enhance the overall customer experienceIdentify root causes and share analysis through reports presentationsIdentify improvement opportunities, develop and drive appropriate action plans for enhancement quality, service indicators and utilization of the resourcesResponsible for retention and shrinkage control.Skill setDeep domain expertise in Voice/ outbound contact centre and operations.Hands on experience of managing SLAs and KPIsExcellent inter-personal and people management skills, with an ability to lead the team from the front; should have handled large teams (100+ Agents)Good Analytical Skills; Expertise in analysing data, creating models using excel and other toolsExcellent Communications skills, both verbal and Non-Verbal.Eye for detail - Ability to identify potential failure modesAnalytical and problem-solving ability Desired Skill Sets / Preferred AttributesGood knowledge of Cross sell/ Recovery / LAP / Credit Card Sales/ Lead generations/ Opportunity conversions.Experience of handling large team of 100+ members.Experience of working in tools of CRM.Work Experience10 + years’ experience in working in Outbound process of Contact CentresExperience in working in Banking domain preferableExperience in process improvement preferable in digital platforms Technical SkillsUnderstanding of Industry Quality Tools/service metricsAdvance knowledge of MS office and presentation skills
      • kolkata, west bengal
      • permanent
      Job Description:Our team provides Financial Service clients with Internal Audit services, using a combination of industry and business expertise to deliver innovative Internal Audit solutions to clients across the nation.We are hiring Manager - US Corporate Tax (Form 1120)Job DescriptionsPreparation, reporting, review and payment for all federal and state tax filings.Preparation of federal and state estimated tax payments.Prepare and review the international portion of US federal tax returns.Manages and ensures appropriate tax accounting in the general ledger.Identifies tax savings and exposures and effectively communicates such findings.Oversees the development and maintenance of tax accounting policies and standardized procedures.QualificationBachelor's or Master's Degree in Accounting, Taxation, Finance or related fields.Valid CPA and/or EA license preferred.Minimum 3+years of US corporate tax (1120) experience - ideally at a Big4 or other public accounting firm.Comprehensive understanding of US corporate tax technical and compliance concepts.Excellent internal and external written and verbal communication skills.
      Job Description:Our team provides Financial Service clients with Internal Audit services, using a combination of industry and business expertise to deliver innovative Internal Audit solutions to clients across the nation.We are hiring Manager - US Corporate Tax (Form 1120)Job DescriptionsPreparation, reporting, review and payment for all federal and state tax filings.Preparation of federal and state estimated tax payments.Prepare and review the international portion of US federal tax returns.Manages and ensures appropriate tax accounting in the general ledger.Identifies tax savings and exposures and effectively communicates such findings.Oversees the development and maintenance of tax accounting policies and standardized procedures.QualificationBachelor's or Master's Degree in Accounting, Taxation, Finance or related fields.Valid CPA and/or EA license preferred.Minimum 3+years of US corporate tax (1120) experience - ideally at a Big4 or other public accounting firm.Comprehensive understanding of US corporate tax technical and compliance concepts.Excellent internal and external written and verbal communication skills.
      • kolkata, west bengal
      • permanent
      UK TAXATION➢ Preparation and review of Tax computation and tax accounting disclosures for various UK companies including British Petroleum group companies which have presence over various countries. âž¢ Preparation and review of draft tax computation including current tax and deferred tax calculations including prior year adjustments and effective tax rate reconciliation for accounting disclosures. âž¢ Handled alone tax compliance including tax provisioning disclosures for statutory accounts for entire Broadrige group. âž¢ Preparation and review of tax computations using client provided trial balances and fixed registers and raising the queries to clients. âž¢ Mapping the divisional trial balances of the company and consolidating for the purpose of tax computation and tax accouting disclosures. âž¢ Responding to queries raised by client's statutory auditors for tax treatment of various transactions. âž¢Analysis of additional supporting documents provided for acquisition and disposal of investment in group companies for tax purposes and analyzing tax treatment of inter company transactions.
      UK TAXATION➢ Preparation and review of Tax computation and tax accounting disclosures for various UK companies including British Petroleum group companies which have presence over various countries. âž¢ Preparation and review of draft tax computation including current tax and deferred tax calculations including prior year adjustments and effective tax rate reconciliation for accounting disclosures. âž¢ Handled alone tax compliance including tax provisioning disclosures for statutory accounts for entire Broadrige group. âž¢ Preparation and review of tax computations using client provided trial balances and fixed registers and raising the queries to clients. âž¢ Mapping the divisional trial balances of the company and consolidating for the purpose of tax computation and tax accouting disclosures. âž¢ Responding to queries raised by client's statutory auditors for tax treatment of various transactions. âž¢Analysis of additional supporting documents provided for acquisition and disposal of investment in group companies for tax purposes and analyzing tax treatment of inter company transactions.
      • kolkata, west bengal
      • permanent
      Job decription-  a. Scrutiny and process the submitted documents like LC, BG, Export, Import, Remittances, Collection and Bill discounting, payments etc.b. Handling CBS and SFMS/SWIFT system for trade finance transactionsc. Adherence of defined TAT for Trade productsd. Ensure Trade transactions complied with all regulatory requirements under the current RBI guidelines in additions to bank’s internal process and policies.e. Assisting business, customer and branches in handling and managing trade transactionf. Manage transaction follow-up and record updates accordinglyg. Regular interaction with stakeholders for implementing new guidelines/procedures and improving operational efficiency.h. Handling back office related activities, internal and external audit along with RBI inspection.
      Job decription-  a. Scrutiny and process the submitted documents like LC, BG, Export, Import, Remittances, Collection and Bill discounting, payments etc.b. Handling CBS and SFMS/SWIFT system for trade finance transactionsc. Adherence of defined TAT for Trade productsd. Ensure Trade transactions complied with all regulatory requirements under the current RBI guidelines in additions to bank’s internal process and policies.e. Assisting business, customer and branches in handling and managing trade transactionf. Manage transaction follow-up and record updates accordinglyg. Regular interaction with stakeholders for implementing new guidelines/procedures and improving operational efficiency.h. Handling back office related activities, internal and external audit along with RBI inspection.

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