- Work location - ChennaiWork Experience - 5+ Years in trainingbudget - upto 10 LPA Summary Full TimeBased in Chennai6+ years of experience in managing BPO/Call centre teamsResponsibilitiesDevelop and maintain training materials for inbound/outbound and customer service functionsCreate a ramp up plan for all new joiners and re-training program for the existing callersIdentify the trainee need and set attainable goals and targetsDeliver targeted customer baseWork location - ChennaiWork Experience - 5+ Years in trainingbudget - upto 10 LPA Summary Full TimeBased in Chennai6+ years of experience in managing BPO/Call centre teamsResponsibilitiesDevelop and maintain training materials for inbound/outbound and customer service functionsCreate a ramp up plan for all new joiners and re-training program for the existing callersIdentify the trainee need and set attainable goals and targetsDeliver targeted customer base
- Work location - ChennaiWork Experience - 5+ Years in trainingbudget - upto 10 LPA Summary Full TimeBased in Chennai6+ years of experience in managing BPO/Call centre teamsResponsibilitiesDevelop and maintain training materials for inbound/outbound and customer service functionsCreate a ramp up plan for all new joiners and re-training program for the existing callersIdentify the trainee need and set attainable goals and targetsDeliver targeted customer baseWork location - ChennaiWork Experience - 5+ Years in trainingbudget - upto 10 LPA Summary Full TimeBased in Chennai6+ years of experience in managing BPO/Call centre teamsResponsibilitiesDevelop and maintain training materials for inbound/outbound and customer service functionsCreate a ramp up plan for all new joiners and re-training program for the existing callersIdentify the trainee need and set attainable goals and targetsDeliver targeted customer base
- Company: a US based business process companyLocation: Chennai Job Description:Roles & ResponsibilitiesShould manage a team of offshore accounting resources consisting ofAccounts PayableAccounts ReceivablesGeneral AccountingEnsure Monthly, Quarterly and Annual Book ClosureManage and track receivablesPreferencesShould be familiar with US Accounting PracticesShould be familiar with GAAPShould have managed both AP, AR & General AccountingToolShould be familiarCompany: a US based business process companyLocation: Chennai Job Description:Roles & ResponsibilitiesShould manage a team of offshore accounting resources consisting ofAccounts PayableAccounts ReceivablesGeneral AccountingEnsure Monthly, Quarterly and Annual Book ClosureManage and track receivablesPreferencesShould be familiar with US Accounting PracticesShould be familiar with GAAPShould have managed both AP, AR & General AccountingToolShould be familiar
- Job Description:• Spearhead Continuous / Process Improvement projects across assigned tower / processes• Assess process complexity and implement standard & reliable frameworks to measure and improveEfficiency [Productivity & Capacity Utilization]• Conduct Quarterly Assessments across teams to assess the OE Maturity penetration, work closelywith the teams in creating 30/60/90 day action plans and improve the maturity as deemed required• Build a strong workiJob Description:• Spearhead Continuous / Process Improvement projects across assigned tower / processes• Assess process complexity and implement standard & reliable frameworks to measure and improveEfficiency [Productivity & Capacity Utilization]• Conduct Quarterly Assessments across teams to assess the OE Maturity penetration, work closelywith the teams in creating 30/60/90 day action plans and improve the maturity as deemed required• Build a strong worki
