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      • chennai, tamil nadu
      • permanent
      • 24
      Asst. Manager – ChangeManagement Grade/LevelDepartment IT - Infra Location FTOrganizational RelationshipsPositionreporting to Manager - ITSMNo. of DirectReportsJob PurposeResponsible for managing the end-to-end ITSM change management process and to incorporatePolicies/Process/Procedures and SOP Creation for the ITIL processes.Key ResponsibilitiesFunctionalResponsibilities 3 to 4 years of Proven work experience as ITSM Change Management lead. Very good knowledge on ITSM process with customer-service oriented andproblem-solving attitude. Responsible for managing the end-to-end Change Management process includingapplication and infrastructure and BMC module as per ITIL standards. Hands on experience in Change Management to track, analyze, validate &Process all Infra/Network/Application change requests from different domains andthird parties Develop a change management strategy based on situational awareness of thedetails for the change and the stake holders being impacted by the change. Ensure all implemented changes are reviewed and then closed. Ensuring that change authorization is provided before any activity or release thatrequires into production. Conduct a post review of failed or incident caused by change and implementappropriate steps to avoid failure. Develop, maintain, improve, and communicate operational standards andguidelines for IT Change Management. Monitoring and driving the process to Continuous service improvement. Excellent verbal/written communication, collaboration, analytical and presentationskills to lead an environment driven by customer service and teamwork. Assess effectiveness of policies and procedures; participate in developingservice/process performance assessment criteria and recommendingimprovementsJob RequirementsQualifications Graduate / Postgraduate in Computer Science / ITExperience 3 - 4 years of Experience with Microsoft CertificationsFunctionalCompetenciesHands on experience in ITSM Change ManagementITIL V3ITSM, Incident, Problem, Change, Release, knowledge ManagementClassification: InternalReady to Work under pressureBehavioralCompetenciesStrong problem solving and communication skillsHave a flexible and 'can do' attitude
      Asst. Manager – ChangeManagement Grade/LevelDepartment IT - Infra Location FTOrganizational RelationshipsPositionreporting to Manager - ITSMNo. of DirectReportsJob PurposeResponsible for managing the end-to-end ITSM change management process and to incorporatePolicies/Process/Procedures and SOP Creation for the ITIL processes.Key ResponsibilitiesFunctionalResponsibilities 3 to 4 years of Proven work experience as ITSM Change Management lead. Very good knowledge on ITSM process with customer-service oriented andproblem-solving attitude. Responsible for managing the end-to-end Change Management process includingapplication and infrastructure and BMC module as per ITIL standards. Hands on experience in Change Management to track, analyze, validate &Process all Infra/Network/Application change requests from different domains andthird parties Develop a change management strategy based on situational awareness of thedetails for the change and the stake holders being impacted by the change. Ensure all implemented changes are reviewed and then closed. Ensuring that change authorization is provided before any activity or release thatrequires into production. Conduct a post review of failed or incident caused by change and implementappropriate steps to avoid failure. Develop, maintain, improve, and communicate operational standards andguidelines for IT Change Management. Monitoring and driving the process to Continuous service improvement. Excellent verbal/written communication, collaboration, analytical and presentationskills to lead an environment driven by customer service and teamwork. Assess effectiveness of policies and procedures; participate in developingservice/process performance assessment criteria and recommendingimprovementsJob RequirementsQualifications Graduate / Postgraduate in Computer Science / ITExperience 3 - 4 years of Experience with Microsoft CertificationsFunctionalCompetenciesHands on experience in ITSM Change ManagementITIL V3ITSM, Incident, Problem, Change, Release, knowledge ManagementClassification: InternalReady to Work under pressureBehavioralCompetenciesStrong problem solving and communication skillsHave a flexible and 'can do' attitude
      • kolkata, west bengal
      • permanent
      Job Description:This is a leadership position, responsible for executing various business initiatives which would involve collaborating and managing activities across business & support groups. The incumbent is expected to work in a highly matrixed organization and partner with leaders across the enterprise to deliver on any identified opportunities. The candidate should enjoy developing solutions that push innovative boundaries in the area of Operations Strategy and Delivery. In this role you would be required to lead key responsibilities of Operations Strategy and work closely with business leaders to strategize and develop long-term plans towards productivity and greater success. Summarised KPI’s of the role -● Collaborate with business leaders in the development of organizational priorities, goals and long term operational vision for greater efficiency and productivity.● Establish key performance indicators, with data driven target indicators defining the success criteria.● Establish business plans, financial management and reporting process of plan vs. actuals.● Bring in efficiency in workforce planning, hiring and reporting.● Define learning and development priorities for the businesses at large, aligned with market and territory practices.● Establish regular governance and reporting mechanisms for leadership groups. Drive project management of key business initiatives.● Provide leadership in the implementation of programs /initiatives with cross functional / business partners and leaders, recognizing the significance of competing priorities and strategies, and adjusting as necessary.● Develop collaterals for business discussions, to provide a summary view of overall performance of the service line and business units.● Liaison with Onshore / Local / Central teams for optimal solutions to business needs, Risk & Controls scenarios, independence matters etc.● Provide oversight of communications, support people and xBU initiatives etc.● Ability to foster strong team morale and share wins and successes; foster open dialogue.
      Job Description:This is a leadership position, responsible for executing various business initiatives which would involve collaborating and managing activities across business & support groups. The incumbent is expected to work in a highly matrixed organization and partner with leaders across the enterprise to deliver on any identified opportunities. The candidate should enjoy developing solutions that push innovative boundaries in the area of Operations Strategy and Delivery. In this role you would be required to lead key responsibilities of Operations Strategy and work closely with business leaders to strategize and develop long-term plans towards productivity and greater success. Summarised KPI’s of the role -● Collaborate with business leaders in the development of organizational priorities, goals and long term operational vision for greater efficiency and productivity.● Establish key performance indicators, with data driven target indicators defining the success criteria.● Establish business plans, financial management and reporting process of plan vs. actuals.● Bring in efficiency in workforce planning, hiring and reporting.● Define learning and development priorities for the businesses at large, aligned with market and territory practices.● Establish regular governance and reporting mechanisms for leadership groups. Drive project management of key business initiatives.● Provide leadership in the implementation of programs /initiatives with cross functional / business partners and leaders, recognizing the significance of competing priorities and strategies, and adjusting as necessary.● Develop collaterals for business discussions, to provide a summary view of overall performance of the service line and business units.● Liaison with Onshore / Local / Central teams for optimal solutions to business needs, Risk & Controls scenarios, independence matters etc.● Provide oversight of communications, support people and xBU initiatives etc.● Ability to foster strong team morale and share wins and successes; foster open dialogue.
      • mumbai, maharashtra
      • permanent
      he Chief Human Resource Officer (CHRO) is responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation. The CHRO provides strategic leadership by articulating HR needs and plans to the executive management team, shareholders and the board of directors. Supervisory Responsibilities:This position is directly responsible for leading managers of the division and indirectly responsible for all employees within the division.  Duties/Responsibilities:Establish and implement HR efforts that effectively communicate and support the company's mission and strategic vision.Develop HR plans and strategies to support the achievement of the overall business operations objectives.Function as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational and management issues.Work with the company's executive management team to establish a sound plan of management succession that corresponds to the strategy and objectives of the company. Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.Develop and implement comprehensive compensation and benefits plans that are competitive and cost-effective.Provide overall leadership and guidance to the HR function by overseeing talent acquisition, career development, succession planning, retention, training, leadership development, compensation and benefits globally.  Required Skills/Abilities:Excellent verbal and written communication skills.Excellent interpersonal and conflict resolution skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Strong supervisory and leadership skills.Thorough knowledge of employment-related laws and regulations.Knowledge of and experience with varied human resource information systems.Proficient with Microsoft Office Suite or related software.  
      he Chief Human Resource Officer (CHRO) is responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation. The CHRO provides strategic leadership by articulating HR needs and plans to the executive management team, shareholders and the board of directors. Supervisory Responsibilities:This position is directly responsible for leading managers of the division and indirectly responsible for all employees within the division.  Duties/Responsibilities:Establish and implement HR efforts that effectively communicate and support the company's mission and strategic vision.Develop HR plans and strategies to support the achievement of the overall business operations objectives.Function as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational and management issues.Work with the company's executive management team to establish a sound plan of management succession that corresponds to the strategy and objectives of the company. Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.Develop and implement comprehensive compensation and benefits plans that are competitive and cost-effective.Provide overall leadership and guidance to the HR function by overseeing talent acquisition, career development, succession planning, retention, training, leadership development, compensation and benefits globally.  Required Skills/Abilities:Excellent verbal and written communication skills.Excellent interpersonal and conflict resolution skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Strong supervisory and leadership skills.Thorough knowledge of employment-related laws and regulations.Knowledge of and experience with varied human resource information systems.Proficient with Microsoft Office Suite or related software.  
      • kolkata, west bengal
      • permanent
      Position : ServiceNow DevelopmentLocation: Noida, Hyderabad, Bangalore or KolkataResponsibilities will include:Configure, enrich, customize, and develop various aspects of ServiceNow Platform (e.g. custom table, workflow, UI, client scripts, business rules, script include, email script and so on). To work on ITSM core modules and extra features like ITOM and Integrations with ServiceNow.The core assignment will be related to IT Service Management toolset capabilities but will be required to work across the ESM platforms over timeDesign and develop application and custom logic with Business Rules and Scripts, especially Frontend and Backend code skills and Platform internals understanding (properties, Glide Records, multi queries, custom code, SNC functions, plugins, dashboards, data reporting).Create integrations with other Enterprise systems using orchestration and web integrations e.g., REST APICI class creation and/or modification of existing classes and relationshipsDevelopment of new applications, features, plug-ins and defect fixes, delivered within Agile-based process/standardsCollaborate within a technical team and customer representative to develop leading edge ITSM platform capabilities.Solve technical challenges across multiple complex projects at a timeTransform business requirements into technical design/solutionsIdentifies process and system deficiencies and collaborates with ServiceNow developers on the recommended solution and improvement plans.Act as a key member in project implementationsWorking in conjunction with the Business Analyst and customer representatives to define technical solutions for new projects, enhancements, and defectsDeliver assigned Integrations and Web ServicesProduce high quality technical design documentations Deliver new requirement adhering to coding standards and using Agile scrum methodologiesProject Involvement – manage technical work packagesAid with report configurationManage support queues and provide fix when requiredProvide out of hours on-call support when required
      Position : ServiceNow DevelopmentLocation: Noida, Hyderabad, Bangalore or KolkataResponsibilities will include:Configure, enrich, customize, and develop various aspects of ServiceNow Platform (e.g. custom table, workflow, UI, client scripts, business rules, script include, email script and so on). To work on ITSM core modules and extra features like ITOM and Integrations with ServiceNow.The core assignment will be related to IT Service Management toolset capabilities but will be required to work across the ESM platforms over timeDesign and develop application and custom logic with Business Rules and Scripts, especially Frontend and Backend code skills and Platform internals understanding (properties, Glide Records, multi queries, custom code, SNC functions, plugins, dashboards, data reporting).Create integrations with other Enterprise systems using orchestration and web integrations e.g., REST APICI class creation and/or modification of existing classes and relationshipsDevelopment of new applications, features, plug-ins and defect fixes, delivered within Agile-based process/standardsCollaborate within a technical team and customer representative to develop leading edge ITSM platform capabilities.Solve technical challenges across multiple complex projects at a timeTransform business requirements into technical design/solutionsIdentifies process and system deficiencies and collaborates with ServiceNow developers on the recommended solution and improvement plans.Act as a key member in project implementationsWorking in conjunction with the Business Analyst and customer representatives to define technical solutions for new projects, enhancements, and defectsDeliver assigned Integrations and Web ServicesProduce high quality technical design documentations Deliver new requirement adhering to coding standards and using Agile scrum methodologiesProject Involvement – manage technical work packagesAid with report configurationManage support queues and provide fix when requiredProvide out of hours on-call support when required
      • bangalore city
      • permanent
      Expertise in People Strategy, Organizational Design, Talent Management & Development, Change Management, Succession Planning, Talent Acquisition, Retention Management, Compensation & Benefits, Graduate with PG with minimum 10 years experience .
      Expertise in People Strategy, Organizational Design, Talent Management & Development, Change Management, Succession Planning, Talent Acquisition, Retention Management, Compensation & Benefits, Graduate with PG with minimum 10 years experience .
      • chennai, tamil nadu
      • permanent
      Influence and coach  Able to work with different cultures  Black Belt Certified  Experience of working for a project engineering company  Training in a recognised Project and Change Management methodology.  Looks to exceed expectations through difficult challenges, finding solutions not problems.  Driven self-starter motivated by helping different people other to achieve deliverables.  Adapts style to coach and mentor individuals to achieve local business unit objectives.
      Influence and coach  Able to work with different cultures  Black Belt Certified  Experience of working for a project engineering company  Training in a recognised Project and Change Management methodology.  Looks to exceed expectations through difficult challenges, finding solutions not problems.  Driven self-starter motivated by helping different people other to achieve deliverables.  Adapts style to coach and mentor individuals to achieve local business unit objectives.
      • chas (pune)
      • permanent
      • 12 months
      Involve in proposal making process i.e. Requirement understanding, estimation,Schedule and budget planning Lead & provide direction and guidance for a wide array of activities associated withthe project Daily project management throughout the project life cycle Define the project governance (controls) Plan the overall project and monitoring the progress Manage the project’s budget Manage risks & issues and taking corrective measurements Coordinate the projects and their interdependencies Manage resource utilization across tracks Manage stakeholders’ communication Align the deliverables (outputs) to the project’s “outcome” Manage main project documentations such as the project initiation document Handle client management, relationship management Measure & monitor program actuals, forecasts and budgets and accordingly updateplans with accurate, up-to-date information in a timely manner Work on Change management - Implementing and managing changes andinterventions to ensure project goals are achieved Work on Value Stream Mapping and Innovative ways to manage project Goals /ObjectiveREQUIREMENT(Experience, Qualification,Knowledge & Skills) 10 – 14 years of IT experience with project management background Must have done Project management training / Certification Development or project execution background in Java technologies and AWScloud Experience in proposal making process i.e. Requirement understanding,estimation, Schedule and budget planning Good knowledge and handling of project management methodology and techniques Good knowledge Risk and Change management Should be aware of estimation techniques Strong leadership and management skills Good knowledge of budgeting and resource allocation procedures Possess ability to find innovative ways to resolve problems Hands on experience on Project Management Tools
      Involve in proposal making process i.e. Requirement understanding, estimation,Schedule and budget planning Lead & provide direction and guidance for a wide array of activities associated withthe project Daily project management throughout the project life cycle Define the project governance (controls) Plan the overall project and monitoring the progress Manage the project’s budget Manage risks & issues and taking corrective measurements Coordinate the projects and their interdependencies Manage resource utilization across tracks Manage stakeholders’ communication Align the deliverables (outputs) to the project’s “outcome” Manage main project documentations such as the project initiation document Handle client management, relationship management Measure & monitor program actuals, forecasts and budgets and accordingly updateplans with accurate, up-to-date information in a timely manner Work on Change management - Implementing and managing changes andinterventions to ensure project goals are achieved Work on Value Stream Mapping and Innovative ways to manage project Goals /ObjectiveREQUIREMENT(Experience, Qualification,Knowledge & Skills) 10 – 14 years of IT experience with project management background Must have done Project management training / Certification Development or project execution background in Java technologies and AWScloud Experience in proposal making process i.e. Requirement understanding,estimation, Schedule and budget planning Good knowledge and handling of project management methodology and techniques Good knowledge Risk and Change management Should be aware of estimation techniques Strong leadership and management skills Good knowledge of budgeting and resource allocation procedures Possess ability to find innovative ways to resolve problems Hands on experience on Project Management Tools
      • sowcarpet
      • permanent
      • 365 days
      Minimum requirements:- Experience handling application support for enterprise applications.- Database and SQL knowledge must.- Excellent English Verbal and writing communication skills are necessary.- Ability to diagnose and address application issues.- RDP, VPN and FTP knowledge preferred.- ITIL concepts: knowledge of Incident management, Problem management and Change Management.- Experience handling a team- Infra knowledge of Azure and Cloud.- Experience in product-based companies working with Product owners triaging defects.- Experience conducting RCAs for critical issues in application.
      Minimum requirements:- Experience handling application support for enterprise applications.- Database and SQL knowledge must.- Excellent English Verbal and writing communication skills are necessary.- Ability to diagnose and address application issues.- RDP, VPN and FTP knowledge preferred.- ITIL concepts: knowledge of Incident management, Problem management and Change Management.- Experience handling a team- Infra knowledge of Azure and Cloud.- Experience in product-based companies working with Product owners triaging defects.- Experience conducting RCAs for critical issues in application.
      • hyderabad jubilee h.o
      • permanent
      • 6
      he Assurance and Internal Audit team is composed of professionals that possess competency and experience in the areas of risk management; technology risks & controls over areas such as access management, change management, & computer operations; experience of devops & agile; internal auditing; financial reporting and other internal controls; and regulatory compliance & reporting requirements including SOX 404, SSAE 18, ISAE3402 etc. The professionals use these skills to assess, analyze, and improve the effectiveness and efficiency of governance, financial and operational control processes, offer recommendations to improve operations, and assist clients with enterprise risk and compliance activities.
      he Assurance and Internal Audit team is composed of professionals that possess competency and experience in the areas of risk management; technology risks & controls over areas such as access management, change management, & computer operations; experience of devops & agile; internal auditing; financial reporting and other internal controls; and regulatory compliance & reporting requirements including SOX 404, SSAE 18, ISAE3402 etc. The professionals use these skills to assess, analyze, and improve the effectiveness and efficiency of governance, financial and operational control processes, offer recommendations to improve operations, and assist clients with enterprise risk and compliance activities.
      • bangalore city
      • permanent
      • 12
      • Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvements projects• Seeks opportunities for improvement to the overall effectiveness of teams and organization• Communicates status, results and challenges to leadership; clears risks and issues for the team• Embraces the concept of continuous learning in your own journey and instills the same in the project/program team(s) you lead• Facilitates getting the work done without relying on dictating or assigning the work• Drives discussion, decision making, and conflict resolution across project and program actions• Assists with internal and external communication and change management efforts, improving transparency, and driving adoption• Demonstrates an analytical approach to troubleshooting of issues, performing root cause analysis, and defining impactsQualifications:• Typically requires a Bachelor’s Degree or equivalent experience and minimum 5 years of prior relevant experience• Experience and certification in the Scaled Agile Framework (SAFe) preferred• Skilled at dealing with ambiguity in a rapidly growing and changing environment• Aptitude for identifying areas for improvement and developing appropriate new processes• Ability to lead without authority to coordinate cross-functional work teams toward task completion• Ability to develop strong cross-team relationships and partnerships• Strong communication and negotiations skills• Technical enough to be comfortable asking questions to dig into development issues, quickly gather and synthesize information, devise a plan, get buy-in and move towards resolution. Strong understanding of applications, infrastructure, and security capability is a plus.• Excellent Knowledge of change management principles   Last Login Time: 22/06/2022 03:12 PM SCT
      • Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvements projects• Seeks opportunities for improvement to the overall effectiveness of teams and organization• Communicates status, results and challenges to leadership; clears risks and issues for the team• Embraces the concept of continuous learning in your own journey and instills the same in the project/program team(s) you lead• Facilitates getting the work done without relying on dictating or assigning the work• Drives discussion, decision making, and conflict resolution across project and program actions• Assists with internal and external communication and change management efforts, improving transparency, and driving adoption• Demonstrates an analytical approach to troubleshooting of issues, performing root cause analysis, and defining impactsQualifications:• Typically requires a Bachelor’s Degree or equivalent experience and minimum 5 years of prior relevant experience• Experience and certification in the Scaled Agile Framework (SAFe) preferred• Skilled at dealing with ambiguity in a rapidly growing and changing environment• Aptitude for identifying areas for improvement and developing appropriate new processes• Ability to lead without authority to coordinate cross-functional work teams toward task completion• Ability to develop strong cross-team relationships and partnerships• Strong communication and negotiations skills• Technical enough to be comfortable asking questions to dig into development issues, quickly gather and synthesize information, devise a plan, get buy-in and move towards resolution. Strong understanding of applications, infrastructure, and security capability is a plus.• Excellent Knowledge of change management principles   Last Login Time: 22/06/2022 03:12 PM SCT
      • bengaluru / bangalore
      • permanent
       Client is a leading MNC in renewables industry. JD: BE with 3 to 7 years of experience in master data, product data management, PLM and erp System. Good understanding of design structures, product structure, product configuration, manufacturing processes. Preferable domains: Wind turbine, Aerospace and Automobile. Responsibilities: Verify and check works already performed by your team and under creation by you, to assure they comply with the existing proceduresCreate, change, maintain product structures, its variants and materialsWorking knowledge on windchill workflow process and Engineering Change Management.Focus on quality and consistency of dataEstablish clear and consistent communication with stakeholders (multi-located)Apply company's proceduresKeep technological contact with new tool developments to propose continuous alternatives for job performance.
       Client is a leading MNC in renewables industry. JD: BE with 3 to 7 years of experience in master data, product data management, PLM and erp System. Good understanding of design structures, product structure, product configuration, manufacturing processes. Preferable domains: Wind turbine, Aerospace and Automobile. Responsibilities: Verify and check works already performed by your team and under creation by you, to assure they comply with the existing proceduresCreate, change, maintain product structures, its variants and materialsWorking knowledge on windchill workflow process and Engineering Change Management.Focus on quality and consistency of dataEstablish clear and consistent communication with stakeholders (multi-located)Apply company's proceduresKeep technological contact with new tool developments to propose continuous alternatives for job performance.
      • bangalore city
      • permanent
      • 12
      Responsibilities:• Formulates, organizes and monitors inter-connected projects and programs• Brings clarity on requirements aligned cross-functionally with clear success-criteria (data-driven)• Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts• Manage Program/Project delivery by:o Decide on suitable strategies and objectiveso Coordinate cross-project activitieso Resolve projects’ scope issueso Develop and control deadlines, budgets and activitieso Apply change, risk and resource managemento Assume responsibility for the program’s people and vendorso Assess program performance and aim to maximize ROI• Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvements projects• Seeks opportunities for improvement to the overall effectiveness of teams and organization• Communicates status, results and challenges to leadership; clears risks and issues for the team• Embraces the concept of continuous learning in your own journey and instills the same in the project/program team(s) you lead• Facilitates getting the work done without relying on dictating or assigning the work• Drives discussion, decision making, and conflict resolution across project and program actions• Assists with internal and external communication and change management efforts, improving transparency, and driving adoption• Demonstrates an analytical approach to troubleshooting of issues, performing root cause analysis, and defining impactsQualifications:• Typically requires a Bachelor’s Degree or equivalent experience and minimum 5 years of prior relevant experience• Experience and certification in the Scaled Agile Framework (SAFe) preferred• Skilled at dealing with ambiguity in a rapidly growing and changing environment• Aptitude for identifying areas for improvement and developing appropriate new processes• Ability to lead without authority to coordinate cross-functional work teams toward task completion• Ability to develop strong cross-team relationships and partnerships• Strong communication and negotiations skills• Technical enough to be comfortable asking questions to dig into development issues, quickly gather and synthesize information, devise a plan, get buy-in and move towards resolution. Strong understanding of applications, infrastructure, and security capability is a plus.• Excellent Knowledge of change management principles
      Responsibilities:• Formulates, organizes and monitors inter-connected projects and programs• Brings clarity on requirements aligned cross-functionally with clear success-criteria (data-driven)• Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts• Manage Program/Project delivery by:o Decide on suitable strategies and objectiveso Coordinate cross-project activitieso Resolve projects’ scope issueso Develop and control deadlines, budgets and activitieso Apply change, risk and resource managemento Assume responsibility for the program’s people and vendorso Assess program performance and aim to maximize ROI• Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvements projects• Seeks opportunities for improvement to the overall effectiveness of teams and organization• Communicates status, results and challenges to leadership; clears risks and issues for the team• Embraces the concept of continuous learning in your own journey and instills the same in the project/program team(s) you lead• Facilitates getting the work done without relying on dictating or assigning the work• Drives discussion, decision making, and conflict resolution across project and program actions• Assists with internal and external communication and change management efforts, improving transparency, and driving adoption• Demonstrates an analytical approach to troubleshooting of issues, performing root cause analysis, and defining impactsQualifications:• Typically requires a Bachelor’s Degree or equivalent experience and minimum 5 years of prior relevant experience• Experience and certification in the Scaled Agile Framework (SAFe) preferred• Skilled at dealing with ambiguity in a rapidly growing and changing environment• Aptitude for identifying areas for improvement and developing appropriate new processes• Ability to lead without authority to coordinate cross-functional work teams toward task completion• Ability to develop strong cross-team relationships and partnerships• Strong communication and negotiations skills• Technical enough to be comfortable asking questions to dig into development issues, quickly gather and synthesize information, devise a plan, get buy-in and move towards resolution. Strong understanding of applications, infrastructure, and security capability is a plus.• Excellent Knowledge of change management principles
      • chennai, tamil nadu
      • permanent
      • 24
      Manager - ITSM Grade/LevelDepartment IT - Infra Location FTOrganizational RelationshipsPositionreporting to Santosh KumarNo. of DirectReportsJob PurposeResponsible for managing the end-to-end ITSM processes which includes incident, problem, change andknowledge management and to incorporate Policies/Process/Procedures and SOP Creation for the ITILprocesses.Key ResponsibilitiesFunctionalResponsibilities 6 to 8 years of Proven work experience as IT Service Management lead for end-to-end incident, problem, change and knowledge management. Very good ITIL knowledge with customer-service oriented and problem-solvingattitude. Monitoring the effectiveness of incident management and makingrecommendations for improvement. Managing Major incidents and circulate incident report to business stack holders. Prepare root cause analysis report for every critical outage and problem and shareit with all stakeholders and ensure permanent fix for every root cause found. Should have effectively managed problem management process across complexlandscape by driving engagements with diverse stakeholders including suppliers,with focus on preventing incidents from happening Responsible for managing the end-to-end Change Management process includingapplication and infrastructure and BMC module as per ITIL standards. Develop, maintain, improve, and communicate operational standards andguidelines for IT Change Management. Ensure all implemented changes are reviewed and then closed. Ensuring that change authorization is provided before any activity or release thatrequires into production. Conduct a post review of failed or incident caused by change and implementappropriate steps to avoid failure. Knowledge on the asset management process as per ITSM standard. Monitoring the process and drive the team to Continuous service improvement. Excellent verbal/written communication, collaboration, analytical and presentationskills to lead an environment driven by customer service and teamwork. Assess effectiveness of policies and procedures; participate in developingservice/process performance assessment criteria and recommendingimprovementsJob RequirementsQualifications Graduate / Postgraduate in Computer Science / ITExperience 6 - 8 years of Experience with Microsoft CertificationsClassification: InternalFunctionalCompetenciesHands on experience in ITSM service ManagementITIL V3, ITSMITSM, Incident, Problem, Change, Release, knowledge ManagementReady to Work under pressureBehavioralCompetenciesStrong problem solving and communication skillsHave a flexible and 'can do' attitude
      Manager - ITSM Grade/LevelDepartment IT - Infra Location FTOrganizational RelationshipsPositionreporting to Santosh KumarNo. of DirectReportsJob PurposeResponsible for managing the end-to-end ITSM processes which includes incident, problem, change andknowledge management and to incorporate Policies/Process/Procedures and SOP Creation for the ITILprocesses.Key ResponsibilitiesFunctionalResponsibilities 6 to 8 years of Proven work experience as IT Service Management lead for end-to-end incident, problem, change and knowledge management. Very good ITIL knowledge with customer-service oriented and problem-solvingattitude. Monitoring the effectiveness of incident management and makingrecommendations for improvement. Managing Major incidents and circulate incident report to business stack holders. Prepare root cause analysis report for every critical outage and problem and shareit with all stakeholders and ensure permanent fix for every root cause found. Should have effectively managed problem management process across complexlandscape by driving engagements with diverse stakeholders including suppliers,with focus on preventing incidents from happening Responsible for managing the end-to-end Change Management process includingapplication and infrastructure and BMC module as per ITIL standards. Develop, maintain, improve, and communicate operational standards andguidelines for IT Change Management. Ensure all implemented changes are reviewed and then closed. Ensuring that change authorization is provided before any activity or release thatrequires into production. Conduct a post review of failed or incident caused by change and implementappropriate steps to avoid failure. Knowledge on the asset management process as per ITSM standard. Monitoring the process and drive the team to Continuous service improvement. Excellent verbal/written communication, collaboration, analytical and presentationskills to lead an environment driven by customer service and teamwork. Assess effectiveness of policies and procedures; participate in developingservice/process performance assessment criteria and recommendingimprovementsJob RequirementsQualifications Graduate / Postgraduate in Computer Science / ITExperience 6 - 8 years of Experience with Microsoft CertificationsClassification: InternalFunctionalCompetenciesHands on experience in ITSM service ManagementITIL V3, ITSMITSM, Incident, Problem, Change, Release, knowledge ManagementReady to Work under pressureBehavioralCompetenciesStrong problem solving and communication skillsHave a flexible and 'can do' attitude
      • chennai, tamil nadu
      • permanent
      •Lead potential new supplier assessment / selection and maintain  approved supplier list.•Facilitate completion of Supplier Technical Feasibility Commitment process to ensure supplier ProductionProcess & Quality engineers, and APQP managers understand  requirements.•Manage supplier APQP / project management process to ensure suppliers’ tooling and production, andPPAP schedules support schedule requirements.•Conduct Supplier Production Readiness Reviews to validate the capability and capacity of supplier’sproduction processes.•When appropriate, conduct on-site supplier process assessments to define process improvement actionplans.•Support Plant quality engineers’ needs to help suppliers’ manage an effective closed-loop 8D defectprevention process.•Participate in the planning, developing, and implementing supplier quality engineering procedures •Manage Supplier Change Management Process effectively and communicate to the Plant at the appropriatestage of production.
      •Lead potential new supplier assessment / selection and maintain  approved supplier list.•Facilitate completion of Supplier Technical Feasibility Commitment process to ensure supplier ProductionProcess & Quality engineers, and APQP managers understand  requirements.•Manage supplier APQP / project management process to ensure suppliers’ tooling and production, andPPAP schedules support schedule requirements.•Conduct Supplier Production Readiness Reviews to validate the capability and capacity of supplier’sproduction processes.•When appropriate, conduct on-site supplier process assessments to define process improvement actionplans.•Support Plant quality engineers’ needs to help suppliers’ manage an effective closed-loop 8D defectprevention process.•Participate in the planning, developing, and implementing supplier quality engineering procedures •Manage Supplier Change Management Process effectively and communicate to the Plant at the appropriatestage of production.
      • no data
      • permanent
      • 6
      SQL is mandatoryWork on Data Quality with Apache ecosystem including spark , data quality development process, methods, project lifecycle, issue management, and data quality issue remediation.Implement data quality processes including transliteration, parsing, analysis, standardization and enrichment at point of entry and batch modesHands-on experience of Profiling, Standardization and Matching and Consolidation Techniques.As per business requirements, perform thorough data profiling with multiple usage patterns, root cause analysis and data cleansing and develop scorecards utilizing data quality, Excel and other data quality tools.Experience with Agile development methodologies and concepts- Utilizing & Design data quality, developing quality rules.Experience and understanding with unit testing, release procedures, coding design and documentation protocol as well as change management proceduresManage reference tables in the Analyst Tool, develop matching plans, help determine best matching algorithms, configure identity matching and analyze duplicatesKnowledge in DWH Concepts, ETL and SQL would be preferred"Knowledge on Informatica Axon & EDC would be prefer.Should have Practical Experience in Project.
      SQL is mandatoryWork on Data Quality with Apache ecosystem including spark , data quality development process, methods, project lifecycle, issue management, and data quality issue remediation.Implement data quality processes including transliteration, parsing, analysis, standardization and enrichment at point of entry and batch modesHands-on experience of Profiling, Standardization and Matching and Consolidation Techniques.As per business requirements, perform thorough data profiling with multiple usage patterns, root cause analysis and data cleansing and develop scorecards utilizing data quality, Excel and other data quality tools.Experience with Agile development methodologies and concepts- Utilizing & Design data quality, developing quality rules.Experience and understanding with unit testing, release procedures, coding design and documentation protocol as well as change management proceduresManage reference tables in the Analyst Tool, develop matching plans, help determine best matching algorithms, configure identity matching and analyze duplicatesKnowledge in DWH Concepts, ETL and SQL would be preferred"Knowledge on Informatica Axon & EDC would be prefer.Should have Practical Experience in Project.
      • no data
      • permanent
      • 1 months
      Client is a leading MNC in renewables industry Job title: Illustrated parts catalog engineerRead/extract CAD data from NX/Teamcenter PLMCreate illustrated parts catalogues, using the Adobe Illustrator/Rapid Catalog (Cortona 3D) toolsDeliver illustrated parts catalogues for the Offshore wind turbine projects, with good qualityInvolve as “Peer reviewer”, to perform thorough and detail review on the quality of IPC created by other colleaguesHandle larger assemblies to create IPCWork closely with cross-cultural teams in different countries/locationsDesired Qualification & ExperienceA graduate in Mechanical, Aerospace or Electrical Engineering 5-8 years of experience with at least 3 years of relevant experience (e.g. Wind Power, Thermal Power, Turbo machinery or Heavy Machinery).Should have good experience in Spare Parts/Illustrated Parts DocumentationHands-on experience in Illustration and Authoring software – working experience using Rapid Catalog (Cortona 3D) is must, Adobe Illustrator is a plusGood understanding on BOM and product structure in SAPExposure to 3D/2D designs using CAD tools, NX/Vis mockup, Pro-e/Inventor etc.,Working knowledge on Teamcenter PLM / Engineering Change Management processShould possess good communication skills and should be a good team player, including remote workWorking knowledge on MS office tools
      Client is a leading MNC in renewables industry Job title: Illustrated parts catalog engineerRead/extract CAD data from NX/Teamcenter PLMCreate illustrated parts catalogues, using the Adobe Illustrator/Rapid Catalog (Cortona 3D) toolsDeliver illustrated parts catalogues for the Offshore wind turbine projects, with good qualityInvolve as “Peer reviewer”, to perform thorough and detail review on the quality of IPC created by other colleaguesHandle larger assemblies to create IPCWork closely with cross-cultural teams in different countries/locationsDesired Qualification & ExperienceA graduate in Mechanical, Aerospace or Electrical Engineering 5-8 years of experience with at least 3 years of relevant experience (e.g. Wind Power, Thermal Power, Turbo machinery or Heavy Machinery).Should have good experience in Spare Parts/Illustrated Parts DocumentationHands-on experience in Illustration and Authoring software – working experience using Rapid Catalog (Cortona 3D) is must, Adobe Illustrator is a plusGood understanding on BOM and product structure in SAPExposure to 3D/2D designs using CAD tools, NX/Vis mockup, Pro-e/Inventor etc.,Working knowledge on Teamcenter PLM / Engineering Change Management processShould possess good communication skills and should be a good team player, including remote workWorking knowledge on MS office tools
      • gandhi bhawan (hyderabad)
      • permanent
      • 12
      ResponsibilitiesProviding day to day support to end users for their issues related to hardware/softwarePreparing and allocating systems to Users on need basisManaging user accounts/Groups in Active DirectoryManaging group policiesManaging DHCP/DNS serverManaging all security component compliances on end user systemsManaging Windows security patches in end user systems using patch management toolsCollecting evidence from systems as per the audit requirementsManaging backups and restoration of back up data on need basisCoordinating with other teams to configure/troubleshoot servers/network devicesCoordinating with vendors for any hardware related issuesCoordinating with Service Providers for any issues in internet/MPLS connectivityIncident Management / Service Request Management / Change Management / Problem ManagementRequirementsGood Technical/troubleshooting skillsExcellent communication skillsKnowledge in networkingShould have experience in Windows Active directory environmentShould have knowledge in ITIL processes·Any Professional certifications in Microsoft related to System Administration·Should have experience of 2 to 5 Years   
      ResponsibilitiesProviding day to day support to end users for their issues related to hardware/softwarePreparing and allocating systems to Users on need basisManaging user accounts/Groups in Active DirectoryManaging group policiesManaging DHCP/DNS serverManaging all security component compliances on end user systemsManaging Windows security patches in end user systems using patch management toolsCollecting evidence from systems as per the audit requirementsManaging backups and restoration of back up data on need basisCoordinating with other teams to configure/troubleshoot servers/network devicesCoordinating with vendors for any hardware related issuesCoordinating with Service Providers for any issues in internet/MPLS connectivityIncident Management / Service Request Management / Change Management / Problem ManagementRequirementsGood Technical/troubleshooting skillsExcellent communication skillsKnowledge in networkingShould have experience in Windows Active directory environmentShould have knowledge in ITIL processes·Any Professional certifications in Microsoft related to System Administration·Should have experience of 2 to 5 Years   
      • bangalore city
      • permanent
      • 0 years 0 months 0 days
      Minimum of 4-8  years of experience developing solutions in Oracle EBS/CloudProficient in Oracle Technologies like OTBI, BIP/XML Publisher SQL, PL/SQL, Oracle ReportsWorked for Web ADI and Web Services (SOAP/REST).Worked on Fast formulasProven ability to integrate HCM with third party providers such as ADP, Mercer, etc.Worked on Data Migration through FBDI (File based data import) Templates.Experience in Data Loading/Conversions using HCM Data loader (HDL) and spreadsheet loadersWorked on Integration Using Oracle Integration Cloud ServiceExperience Fusion ERP modules GL, AP, AR, FA, CM, POKnowledge of data models and web services available in Oracle EBSHands on experience working on the AIM Documentation writing Technical Specs, Test Script SIT UAT Code Review and Deployment and SDLC Change Management processExperience in application and SQL performance monitoring and troubleshootingKnowledge of ITIL framework working in Development and Support projectsA highly motivated and energetic team player with excellent communication and interpersonal skills.Bachelors’/Master’s degree in IT or Computer Science or related technical disciplines 
      Minimum of 4-8  years of experience developing solutions in Oracle EBS/CloudProficient in Oracle Technologies like OTBI, BIP/XML Publisher SQL, PL/SQL, Oracle ReportsWorked for Web ADI and Web Services (SOAP/REST).Worked on Fast formulasProven ability to integrate HCM with third party providers such as ADP, Mercer, etc.Worked on Data Migration through FBDI (File based data import) Templates.Experience in Data Loading/Conversions using HCM Data loader (HDL) and spreadsheet loadersWorked on Integration Using Oracle Integration Cloud ServiceExperience Fusion ERP modules GL, AP, AR, FA, CM, POKnowledge of data models and web services available in Oracle EBSHands on experience working on the AIM Documentation writing Technical Specs, Test Script SIT UAT Code Review and Deployment and SDLC Change Management processExperience in application and SQL performance monitoring and troubleshootingKnowledge of ITIL framework working in Development and Support projectsA highly motivated and energetic team player with excellent communication and interpersonal skills.Bachelors’/Master’s degree in IT or Computer Science or related technical disciplines 
      • whitefield
      • permanent
      IN_SX_SDS_EMT_WPF_Developers_2022white filed REF148397U4yrs- 6yrsNotice period – 0 - 45 DaysDesktop application development experience with below skillsC# expertise (with recent experience using v9+ and .Net v5)Working knowledge of Windows Presentation Foundation (WPF) including MVVM design patternStrong binding skills - assembly / DLLsExperience with SQL Server (2019+)Documented experience with User Controls, Resource Dictionaries and StylingExperience using GIT or TFSStrong experience with Visual Studio 2019 and Microsoft DevOpsEntity Framework 6.x including Code-First and Entity Framework Migrations Should be able to technically lead the teamUnderstand the requirement from CustomerHave proven hands-on Exp in the skillsGood communication skills and customer handling skills.Coordination with on-site managers and customer counterpartsStrong understanding of change managementShould be able to work with the team and generate Weekly / Monthly reports.Should be the Single point of contact for the projectGood debugging and problem-solving skillsGood knowledge of unit/integration testing on forms, reports, interfaces etc.Team-oriented, communicative, and open for intercultural collaboration with a hands-on mentality, proactive and confident attitudeKnowledge of scrum and agile practices.
      IN_SX_SDS_EMT_WPF_Developers_2022white filed REF148397U4yrs- 6yrsNotice period – 0 - 45 DaysDesktop application development experience with below skillsC# expertise (with recent experience using v9+ and .Net v5)Working knowledge of Windows Presentation Foundation (WPF) including MVVM design patternStrong binding skills - assembly / DLLsExperience with SQL Server (2019+)Documented experience with User Controls, Resource Dictionaries and StylingExperience using GIT or TFSStrong experience with Visual Studio 2019 and Microsoft DevOpsEntity Framework 6.x including Code-First and Entity Framework Migrations Should be able to technically lead the teamUnderstand the requirement from CustomerHave proven hands-on Exp in the skillsGood communication skills and customer handling skills.Coordination with on-site managers and customer counterpartsStrong understanding of change managementShould be able to work with the team and generate Weekly / Monthly reports.Should be the Single point of contact for the projectGood debugging and problem-solving skillsGood knowledge of unit/integration testing on forms, reports, interfaces etc.Team-oriented, communicative, and open for intercultural collaboration with a hands-on mentality, proactive and confident attitudeKnowledge of scrum and agile practices.
      • whitefield
      • permanent
      IN_SX_SDS_EMT_WPF_Developers_2022white filed REF148397U4yrs- 6yrsNotice period – 0 - 45 DaysDesktop application development experience with below skillsC# expertise (with recent experience using v9+ and .Net v5)Working knowledge of Windows Presentation Foundation (WPF) including MVVM design patternStrong binding skills - assembly / DLLsExperience with SQL Server (2019+)Documented experience with User Controls, Resource Dictionaries and StylingExperience using GIT or TFSStrong experience with Visual Studio 2019 and Microsoft DevOpsEntity Framework 6.x including Code-First and Entity Framework Migrations Should be able to technically lead the teamUnderstand the requirement from CustomerHave proven hands-on Exp in the skillsGood communication skills and customer handling skills.Coordination with on-site managers and customer counterpartsStrong understanding of change managementShould be able to work with the team and generate Weekly / Monthly reports.Should be the Single point of contact for the projectGood debugging and problem-solving skillsGood knowledge of unit/integration testing on forms, reports, interfaces etc.Team-oriented, communicative, and open for intercultural collaboration with a hands-on mentality, proactive and confident attitudeKnowledge of scrum and agile practices.
      IN_SX_SDS_EMT_WPF_Developers_2022white filed REF148397U4yrs- 6yrsNotice period – 0 - 45 DaysDesktop application development experience with below skillsC# expertise (with recent experience using v9+ and .Net v5)Working knowledge of Windows Presentation Foundation (WPF) including MVVM design patternStrong binding skills - assembly / DLLsExperience with SQL Server (2019+)Documented experience with User Controls, Resource Dictionaries and StylingExperience using GIT or TFSStrong experience with Visual Studio 2019 and Microsoft DevOpsEntity Framework 6.x including Code-First and Entity Framework Migrations Should be able to technically lead the teamUnderstand the requirement from CustomerHave proven hands-on Exp in the skillsGood communication skills and customer handling skills.Coordination with on-site managers and customer counterpartsStrong understanding of change managementShould be able to work with the team and generate Weekly / Monthly reports.Should be the Single point of contact for the projectGood debugging and problem-solving skillsGood knowledge of unit/integration testing on forms, reports, interfaces etc.Team-oriented, communicative, and open for intercultural collaboration with a hands-on mentality, proactive and confident attitudeKnowledge of scrum and agile practices.
      • gurgaon, haryana
      • permanent
      Job DescriptionAs a part of the application services team, this role will be responsible for providing excellent customer focused service - encompassing SAP (S4HANA) application platform and its modules. IndiGo is currently implementing SAP S4HANA and will Go Live from 1st Jan 2022. This role has to manage platform availability, 2nd level support (24x7) and release management through suppliers, 3rd level support from the OEM (SAP).He /she will provide a highly effective, proactive and responsive SAP support service to customers, ensuring that the SAP Modules especially FI CO and MM operate efficiently (S4HANA), reliably and to agreed SLA’s and KPI’s. Key Responsibilities·        Analyzing business/technical requirements and objectives, perform fit/gap analysis, and provide the best practice recommendations especially for FICO and MM module. (S4HANA) ·        Providing key decision support, monitoring issues and risks, and creating mitigation plans. ·        Provide leadership and support for SAP delivery teams both internal & extended ·        Maintains SAP support processes, and ensures that all requests for support are dealt with according to agreed procedures. ·        Support will involve close collaboration with the suppliers having development teams, infrastructure teams, Database administration or Network support. ·        Diagnoses problems faced in service delivery and initiates actions to improve levels of service. ·        Monitors and report on supplier performance. Implements supplier service improvement actions and programmes ·        Owns, manages and resolves incidents/faults logged against SAP systems supported by the vendor’s Support team to agreed SLA’s and KPI’s. ·        Analyses problems and incidents, ensuring completeness of root cause for major/critical incidents, and where possible identifies, resolves or provides best practice workarounds, suggestions and improvements to mitigate future incidents. Ensures full documentation has been developed and change management followed. ·        Liaises with third party suppliers and contractors as required to maintain levels of support/service; upgrades and integrates new requirements in partnerships with colleagues. ·        Ensures applications/software environments are fully maintained with appropriately supported revisions, fixes, updates, patches and/or service packs in line with maintenance policies. Prior to installation ensures full testing, sign off and change management approval has been obtained prior to release into production environment. ·        Coordinates/implements the installation, testing and release of vendor-supplied software upgrades, TR and any other changes. ·        Leads or assists in the resolution of software problems by designing and implementing appropriate fixes and enhancements in line with SAP usage and licensing policy. ·        Ensures business continuity and system resolution/recovery activities are in place. ·        Develops and maintains standard support procedures and other documentation as required to ensure the support, availability and continuity of services to agreed SLA’s and KPI’s. ·        Proactively monitors applications/systems to capture potential issues (e.g. alerts, performance) before they occur, in accordance with monitoring/maintenance procedures. ·        Prepares management information to input into management reporting in respect to service levels and support activities (e.g. dashboards, RAG status, SLA’s, KPI’s. risks/issues) as well as for development activities (e.g. Delivery dates, SDLC compliance, Defect ratios etc.) ·        Provides assistance to the supplier teams with testing and deployment of application/software changes/releases through the formal change management processes. ·        Leads or participates in the process of integrating and releasing new application/software functionality into the production environment, ensuring all service acceptance and operational deliverables have been successfully developed in line with SAP usage and licensing policy. ·        Builds and maintain effective working relationships within the team and externally (with suppliers, partners and vendors). ·        Manages SAP domain in IndiGo including its licensing, access rights and authorizations and audits both internal & external. Education & Experience: Bachelors or Master's degree with over 12 years of experience. 
      Job DescriptionAs a part of the application services team, this role will be responsible for providing excellent customer focused service - encompassing SAP (S4HANA) application platform and its modules. IndiGo is currently implementing SAP S4HANA and will Go Live from 1st Jan 2022. This role has to manage platform availability, 2nd level support (24x7) and release management through suppliers, 3rd level support from the OEM (SAP).He /she will provide a highly effective, proactive and responsive SAP support service to customers, ensuring that the SAP Modules especially FI CO and MM operate efficiently (S4HANA), reliably and to agreed SLA’s and KPI’s. Key Responsibilities·        Analyzing business/technical requirements and objectives, perform fit/gap analysis, and provide the best practice recommendations especially for FICO and MM module. (S4HANA) ·        Providing key decision support, monitoring issues and risks, and creating mitigation plans. ·        Provide leadership and support for SAP delivery teams both internal & extended ·        Maintains SAP support processes, and ensures that all requests for support are dealt with according to agreed procedures. ·        Support will involve close collaboration with the suppliers having development teams, infrastructure teams, Database administration or Network support. ·        Diagnoses problems faced in service delivery and initiates actions to improve levels of service. ·        Monitors and report on supplier performance. Implements supplier service improvement actions and programmes ·        Owns, manages and resolves incidents/faults logged against SAP systems supported by the vendor’s Support team to agreed SLA’s and KPI’s. ·        Analyses problems and incidents, ensuring completeness of root cause for major/critical incidents, and where possible identifies, resolves or provides best practice workarounds, suggestions and improvements to mitigate future incidents. Ensures full documentation has been developed and change management followed. ·        Liaises with third party suppliers and contractors as required to maintain levels of support/service; upgrades and integrates new requirements in partnerships with colleagues. ·        Ensures applications/software environments are fully maintained with appropriately supported revisions, fixes, updates, patches and/or service packs in line with maintenance policies. Prior to installation ensures full testing, sign off and change management approval has been obtained prior to release into production environment. ·        Coordinates/implements the installation, testing and release of vendor-supplied software upgrades, TR and any other changes. ·        Leads or assists in the resolution of software problems by designing and implementing appropriate fixes and enhancements in line with SAP usage and licensing policy. ·        Ensures business continuity and system resolution/recovery activities are in place. ·        Develops and maintains standard support procedures and other documentation as required to ensure the support, availability and continuity of services to agreed SLA’s and KPI’s. ·        Proactively monitors applications/systems to capture potential issues (e.g. alerts, performance) before they occur, in accordance with monitoring/maintenance procedures. ·        Prepares management information to input into management reporting in respect to service levels and support activities (e.g. dashboards, RAG status, SLA’s, KPI’s. risks/issues) as well as for development activities (e.g. Delivery dates, SDLC compliance, Defect ratios etc.) ·        Provides assistance to the supplier teams with testing and deployment of application/software changes/releases through the formal change management processes. ·        Leads or participates in the process of integrating and releasing new application/software functionality into the production environment, ensuring all service acceptance and operational deliverables have been successfully developed in line with SAP usage and licensing policy. ·        Builds and maintain effective working relationships within the team and externally (with suppliers, partners and vendors). ·        Manages SAP domain in IndiGo including its licensing, access rights and authorizations and audits both internal & external. Education & Experience: Bachelors or Master's degree with over 12 years of experience. 
      • north chennai thermal pp
      • permanent
      The person should have sound knowledge and Hands on Experience on the following: Citrix Golden Image Management via MCSCitrix administrationCitrix XenApp (7.15,1912)Citrix XenDesktop 1912Citrix DirectorExperience/Knowledge in Citrix on Azure cloud platformVDI implementation & server support Expertise in installation, configuration and administrationManage the farm through Citrix Studio Console Process Skills:Maintains a high degree of technical readiness, in order to be successfully prepared to support the delivery of customer engagements using the latest technologies. Analyzing Risks, Gaps in existing environment and resolve them. Should have capability to influence others to achieve resultsTake responsibility of one or more than one customer as Single Point of Contact (SPOC)Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups. Integrate technical knowledge and business understanding to create superior solutions.Incident Management: Resolve technical and some business incidents independently or with cross functional teams.Problem Management: Proactively and reactively look for solutions to prevent complex problems from occurring across teams/technologies.Change Management: Independently review and verify changes/solutions of high complexity and risk to meet customer.Patch and Security Management: Provide input to security policies. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Approve patch and security changes.
      The person should have sound knowledge and Hands on Experience on the following: Citrix Golden Image Management via MCSCitrix administrationCitrix XenApp (7.15,1912)Citrix XenDesktop 1912Citrix DirectorExperience/Knowledge in Citrix on Azure cloud platformVDI implementation & server support Expertise in installation, configuration and administrationManage the farm through Citrix Studio Console Process Skills:Maintains a high degree of technical readiness, in order to be successfully prepared to support the delivery of customer engagements using the latest technologies. Analyzing Risks, Gaps in existing environment and resolve them. Should have capability to influence others to achieve resultsTake responsibility of one or more than one customer as Single Point of Contact (SPOC)Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups. Integrate technical knowledge and business understanding to create superior solutions.Incident Management: Resolve technical and some business incidents independently or with cross functional teams.Problem Management: Proactively and reactively look for solutions to prevent complex problems from occurring across teams/technologies.Change Management: Independently review and verify changes/solutions of high complexity and risk to meet customer.Patch and Security Management: Provide input to security policies. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Approve patch and security changes.
      • no data
      • permanent
       SAP SD Business Analyst   Job Description :- SAP Sales & Distribution functional consultant ( SAP ECC 6 & above) 5 Years Plus experienceExperience on handling international projectsExperience in creating test scripts, executing testing transactions order to cash in SAP 6.0Experience as a Business Analyst, Software Engineer for different domains.Major experience in SAP end-end project implementation.Experience in customer interaction on requirement analysis , business requirement documentation, BPML creation.Experience in developing test plans, cases, scenarios, and strategies as per the business requirements to match the functionality requirements.Experience in managing complex work, involving various workstreams, with cross-functional teamsConsensus builder participating in diverse, high-performance development teams in achieving technical and project objectivesAbility to manage conflict and work under pressureSelf-driven and flexible, ability to work independentlySAP SD certification  Desirable skills :- Experience working on eCommerce projects; B2B, B2C, Hybris experience preferredExperience in design, configuration, and implementation of SAP ECC Warehouse Management (WM)/Inventory Management (IM)Strong understanding of ITIL v3 Service Management best practices with an emphasis on Incident Management, Problem Management, Change management, Service Level Management, Request Management, Release Management, etc.Demonstrated leadership abilities and teamwork skills as well as the ability to accomplish tasks under minimal direction and supervision
       SAP SD Business Analyst   Job Description :- SAP Sales & Distribution functional consultant ( SAP ECC 6 & above) 5 Years Plus experienceExperience on handling international projectsExperience in creating test scripts, executing testing transactions order to cash in SAP 6.0Experience as a Business Analyst, Software Engineer for different domains.Major experience in SAP end-end project implementation.Experience in customer interaction on requirement analysis , business requirement documentation, BPML creation.Experience in developing test plans, cases, scenarios, and strategies as per the business requirements to match the functionality requirements.Experience in managing complex work, involving various workstreams, with cross-functional teamsConsensus builder participating in diverse, high-performance development teams in achieving technical and project objectivesAbility to manage conflict and work under pressureSelf-driven and flexible, ability to work independentlySAP SD certification  Desirable skills :- Experience working on eCommerce projects; B2B, B2C, Hybris experience preferredExperience in design, configuration, and implementation of SAP ECC Warehouse Management (WM)/Inventory Management (IM)Strong understanding of ITIL v3 Service Management best practices with an emphasis on Incident Management, Problem Management, Change management, Service Level Management, Request Management, Release Management, etc.Demonstrated leadership abilities and teamwork skills as well as the ability to accomplish tasks under minimal direction and supervision
      • no data
      • permanent
      QualificationsB. Tech computer science / B.E. computer science / Master Computer Application (M.C.A.) 4 to 8 yrs .NET development experience in Windows applications built on WPF framework Job DescriptionDesktop application development experience with below skillsC# expertise (with recent experience using v9+ and .Net v5)Working knowledge of Windows Presentation Foundation (WPF) including MVVM design patternStrong binding skills - assembly / DLLsExperience with SQL Server (2019+)Documented experience with User Controls, Resource Dictionaries and StylingExperience using GIT or TFSStrong experience with Visual Studio 2019 and Microsoft DevOpsEntity Framework 6.x including Code-First and Entity Framework Migrations Should be able to technically lead the teamUnderstand the requirement from CustomerHave proven hands-on Exp in the skillsGood communication skills and customer handling skills.Coordination with on-site managers and customer counterpartsStrong understanding of change managementShould be able to work with the team and generate Weekly / Monthly reports.Should be the Single point of contact for the projectGood debugging and problem-solving skillsGood knowledge of unit/integration testing on forms, reports, interfaces etc.Team-oriented, communicative, and open for intercultural collaboration with a hands-on mentality, proactive and confident attitudeKnowledge of scrum and agile practices
      QualificationsB. Tech computer science / B.E. computer science / Master Computer Application (M.C.A.) 4 to 8 yrs .NET development experience in Windows applications built on WPF framework Job DescriptionDesktop application development experience with below skillsC# expertise (with recent experience using v9+ and .Net v5)Working knowledge of Windows Presentation Foundation (WPF) including MVVM design patternStrong binding skills - assembly / DLLsExperience with SQL Server (2019+)Documented experience with User Controls, Resource Dictionaries and StylingExperience using GIT or TFSStrong experience with Visual Studio 2019 and Microsoft DevOpsEntity Framework 6.x including Code-First and Entity Framework Migrations Should be able to technically lead the teamUnderstand the requirement from CustomerHave proven hands-on Exp in the skillsGood communication skills and customer handling skills.Coordination with on-site managers and customer counterpartsStrong understanding of change managementShould be able to work with the team and generate Weekly / Monthly reports.Should be the Single point of contact for the projectGood debugging and problem-solving skillsGood knowledge of unit/integration testing on forms, reports, interfaces etc.Team-oriented, communicative, and open for intercultural collaboration with a hands-on mentality, proactive and confident attitudeKnowledge of scrum and agile practices
      • no data
      • permanent
      • 12
      The PMO acts as a right hand of project and programme managers. The activities of the PMO are centralized around resource and work planning & control, budget management, change management, reporting, and product quality control. This role may also include leading a small team of junior program control services members: schedule and assign work, set objectives, ensure quality, and provide motivation and feedback on performance. • Understand the Project Delivery Framework (PDF) and how to apply both Waterfall and Agile project delivery methodologies within the framework.   • Understand the key elements required to set up an IT project and work closely with PMs and other parties to ensure smooth set up.  Ensure PDF compliance through setting up appropriate repositories and data entries, maintaining quality data, and making sure that required deliverables are created, reviewed and approved.    • Produce project reports and ensure that status reporting is fit for purpose, complete, timely, accurate, and communicated effectively.  • Capture and track risks and issues.  Maintain change logs.  • Examine project documentation/data for completeness and accuracy. • Effectively use tools like Microsoft Office (Word, Excel, PowerPoint, SharePoint, Project, Visio), PPM, and required templates to create and manage project deliverables. • Define and implement the PMO environment and toolset which is fit for purpose for a project.  Ensures effective usage of the toolset and that adequate processes, assurance, reporting, communication, data, etc. are in place.  • Support the PM to define, sequence, and estimate resources, activities, and durations to develop a baseline schedule.  Track and manage activity progress, dependencies and deviations. • Support the PM to manage the resource plan, for example, through initiating project resource requests to suppliers and monitoring timecards.  • Support the PM to create a project budget and work through approval processes to agree the budget.  Track, report on, and reconcile actual costs and revenues across the project lifecycle.
      The PMO acts as a right hand of project and programme managers. The activities of the PMO are centralized around resource and work planning & control, budget management, change management, reporting, and product quality control. This role may also include leading a small team of junior program control services members: schedule and assign work, set objectives, ensure quality, and provide motivation and feedback on performance. • Understand the Project Delivery Framework (PDF) and how to apply both Waterfall and Agile project delivery methodologies within the framework.   • Understand the key elements required to set up an IT project and work closely with PMs and other parties to ensure smooth set up.  Ensure PDF compliance through setting up appropriate repositories and data entries, maintaining quality data, and making sure that required deliverables are created, reviewed and approved.    • Produce project reports and ensure that status reporting is fit for purpose, complete, timely, accurate, and communicated effectively.  • Capture and track risks and issues.  Maintain change logs.  • Examine project documentation/data for completeness and accuracy. • Effectively use tools like Microsoft Office (Word, Excel, PowerPoint, SharePoint, Project, Visio), PPM, and required templates to create and manage project deliverables. • Define and implement the PMO environment and toolset which is fit for purpose for a project.  Ensures effective usage of the toolset and that adequate processes, assurance, reporting, communication, data, etc. are in place.  • Support the PM to define, sequence, and estimate resources, activities, and durations to develop a baseline schedule.  Track and manage activity progress, dependencies and deviations. • Support the PM to manage the resource plan, for example, through initiating project resource requests to suppliers and monitoring timecards.  • Support the PM to create a project budget and work through approval processes to agree the budget.  Track, report on, and reconcile actual costs and revenues across the project lifecycle.
      • no data
      • permanent
      Total Experience:- 5 to 10 yrs Should be in handling mission-critical large databases in High Availability (HADR) setup. Good exposure to Cloud technology / platforms and databases like MS SQL, MongoDB, MySQL, and PostgreSQL) Support to mission critical ERP System Responsible for leading and working with a team of database administrators who will work to deploy, support and continuously improve mission-critical database systems and their operations. Should be self-motivated and passionate about cloud infrastructure, DevOps and automation within the database context.Architecting and rollout of Database Servers installations and configurations Lead, mentor and coach database administrators on technical and personnel objectives including enhancements and maintenance of database systems Ensuring uptime of database servers as per SLA. Maintain database server performance by troubleshooting problems Defining and implementing database backup and restore policy as per RPO/RTO Establish and enforce policies and procedures related to database security and integrity Implementation of High Availability solutions available with different databases Support and improve cloud database solutions for legacy and web applications Migrating databases from on-premises to Cloud platform Close interaction with different teams for migration & upgradation of database servers Providing in-sight to top management on Capacity Planning. Providing weekly& monthly MIS reports Ensuring adherence to quality standards and SLA while attending calls / tickets Participation in Incident and change management Close interaction with Digital team and Solution Architect for implementing data lake / data science solutionsExperience of handling different type of databases in heterogenous environment Must have handled team of database administrators Should be experienced in handling stringent SLA in database management Good knowledge of database designing and data normalization Good experience of Project management Strong verbal and written communication skills Certification in RDBMS Knowledge of ISO 27001 & 9001 standards Experience managing databases on Cloud platforms - AWS and AZURE Essential:Bachelors or Master-s degree 
      Total Experience:- 5 to 10 yrs Should be in handling mission-critical large databases in High Availability (HADR) setup. Good exposure to Cloud technology / platforms and databases like MS SQL, MongoDB, MySQL, and PostgreSQL) Support to mission critical ERP System Responsible for leading and working with a team of database administrators who will work to deploy, support and continuously improve mission-critical database systems and their operations. Should be self-motivated and passionate about cloud infrastructure, DevOps and automation within the database context.Architecting and rollout of Database Servers installations and configurations Lead, mentor and coach database administrators on technical and personnel objectives including enhancements and maintenance of database systems Ensuring uptime of database servers as per SLA. Maintain database server performance by troubleshooting problems Defining and implementing database backup and restore policy as per RPO/RTO Establish and enforce policies and procedures related to database security and integrity Implementation of High Availability solutions available with different databases Support and improve cloud database solutions for legacy and web applications Migrating databases from on-premises to Cloud platform Close interaction with different teams for migration & upgradation of database servers Providing in-sight to top management on Capacity Planning. Providing weekly& monthly MIS reports Ensuring adherence to quality standards and SLA while attending calls / tickets Participation in Incident and change management Close interaction with Digital team and Solution Architect for implementing data lake / data science solutionsExperience of handling different type of databases in heterogenous environment Must have handled team of database administrators Should be experienced in handling stringent SLA in database management Good knowledge of database designing and data normalization Good experience of Project management Strong verbal and written communication skills Certification in RDBMS Knowledge of ISO 27001 & 9001 standards Experience managing databases on Cloud platforms - AWS and AZURE Essential:Bachelors or Master-s degree 
      • pune, maharashtra
      • permanent
      QualificationsB. Tech computer science / B.E. computer science / Master Computer Application (M.C.A.) 4 to 8 yrs .NET development experience in Windows applications built on WPF framework Job DescriptionDesktop application development experience with below skillsC# expertise (with recent experience using v9+ and .Net v5)Working knowledge of Windows Presentation Foundation (WPF) including MVVM design patternStrong binding skills - assembly / DLLsExperience with SQL Server (2019+)Documented experience with User Controls, Resource Dictionaries and StylingExperience using GIT or TFSStrong experience with Visual Studio 2019 and Microsoft DevOpsEntity Framework 6.x including Code-First and Entity Framework Migrations Should be able to technically lead the teamUnderstand the requirement from CustomerHave proven hands-on Exp in the skillsGood communication skills and customer handling skills.Coordination with on-site managers and customer counterpartsStrong understanding of change managementShould be able to work with the team and generate Weekly / Monthly reports.Should be the Single point of contact for the projectGood debugging and problem-solving skillsGood knowledge of unit/integration testing on forms, reports, interfaces etc.Team-oriented, communicative, and open for intercultural collaboration with a hands-on mentality, proactive and confident attitudeKnowledge of scrum and agile practices
      QualificationsB. Tech computer science / B.E. computer science / Master Computer Application (M.C.A.) 4 to 8 yrs .NET development experience in Windows applications built on WPF framework Job DescriptionDesktop application development experience with below skillsC# expertise (with recent experience using v9+ and .Net v5)Working knowledge of Windows Presentation Foundation (WPF) including MVVM design patternStrong binding skills - assembly / DLLsExperience with SQL Server (2019+)Documented experience with User Controls, Resource Dictionaries and StylingExperience using GIT or TFSStrong experience with Visual Studio 2019 and Microsoft DevOpsEntity Framework 6.x including Code-First and Entity Framework Migrations Should be able to technically lead the teamUnderstand the requirement from CustomerHave proven hands-on Exp in the skillsGood communication skills and customer handling skills.Coordination with on-site managers and customer counterpartsStrong understanding of change managementShould be able to work with the team and generate Weekly / Monthly reports.Should be the Single point of contact for the projectGood debugging and problem-solving skillsGood knowledge of unit/integration testing on forms, reports, interfaces etc.Team-oriented, communicative, and open for intercultural collaboration with a hands-on mentality, proactive and confident attitudeKnowledge of scrum and agile practices
      • bengaluru / bangalore
      • permanent
      • 12
      *Job DescriptionThe Infrastructure Project Manager plans, controls and executes a project or set of related projects to meetidentified business needs and deliver business value, through acquiring and utilizing the necessary resources andskills. This role involves delivering small and medium sized Connectivity Service Development projects and/orConnectivity deployment projects with low to moderate risk and complexity. You will be accountable for allaspects of successful on budget and on time project delivery of the projects assigned to you. This role will utilizeyour skills within Project Management, Risk Management, Benefits Management and Change ImplementationPlanning and Management. On a daily basis you collaborate with the Connectivity Portfolio team (internalcustomer) and a range of stakeholders including Shell business managers, service providers and onshore &offshore suppliers. Your team as well as your scope is Global and remote in nature.• Select and use fit for purpose project management methods to manage the project lifecycle.• Works closely with the connectivity portfolio team to create and maintain a product backlog according tobusiness value or ROI• Assures successful backlog management, iteration planning, and elaboration of the user stories.• Plan, execute, monitor, control, and close all aspects of the project lifecycle as defined by the Projectand/or Agile Delivery Framework.• Mobilize and lead a team with the necessary skills, composed of a mixture of staff and suppliers acrossorganizational boundaries.• Create and validate financial forecasts and provide ongoing reconciliation of resources and expenditures.• Actively identifies and removes impediments to ensure delivery of service development deliverables based onthe service/product roadmaps and timetables established by the connectivity portfolio team• Rigorously manage scope through a structured change management process to ensure commitments areachieved within agreed time, cost, and quality parameters with focus on delivering the business benefits.• Create and validate financial forecasts and provide ongoing reconciliation of resources and expenditures.• Ensure appropriate plans and engagements are developed and executed.
      *Job DescriptionThe Infrastructure Project Manager plans, controls and executes a project or set of related projects to meetidentified business needs and deliver business value, through acquiring and utilizing the necessary resources andskills. This role involves delivering small and medium sized Connectivity Service Development projects and/orConnectivity deployment projects with low to moderate risk and complexity. You will be accountable for allaspects of successful on budget and on time project delivery of the projects assigned to you. This role will utilizeyour skills within Project Management, Risk Management, Benefits Management and Change ImplementationPlanning and Management. On a daily basis you collaborate with the Connectivity Portfolio team (internalcustomer) and a range of stakeholders including Shell business managers, service providers and onshore &offshore suppliers. Your team as well as your scope is Global and remote in nature.• Select and use fit for purpose project management methods to manage the project lifecycle.• Works closely with the connectivity portfolio team to create and maintain a product backlog according tobusiness value or ROI• Assures successful backlog management, iteration planning, and elaboration of the user stories.• Plan, execute, monitor, control, and close all aspects of the project lifecycle as defined by the Projectand/or Agile Delivery Framework.• Mobilize and lead a team with the necessary skills, composed of a mixture of staff and suppliers acrossorganizational boundaries.• Create and validate financial forecasts and provide ongoing reconciliation of resources and expenditures.• Actively identifies and removes impediments to ensure delivery of service development deliverables based onthe service/product roadmaps and timetables established by the connectivity portfolio team• Rigorously manage scope through a structured change management process to ensure commitments areachieved within agreed time, cost, and quality parameters with focus on delivering the business benefits.• Create and validate financial forecasts and provide ongoing reconciliation of resources and expenditures.• Ensure appropriate plans and engagements are developed and executed.
      • hyderabad jubilee h.o
      • permanent
      • 12
      Required:·Bachelor of Science with a concentration in computer science, information systems, information security, math, decision sciences, risk management, engineering (mechanical, electrical, industrial) or other business/technology disciplines or equivalent work experience.·Candidate should have overall 0-3 years of information technology (IT) experience in supporting Security Operations preferably in a Global Delivery Support services delivery model.·Certified Information Systems Security Professional (CISSP), Certification in Certified Intrusion Analyst (GIAC), Continuous Monitoring (GMON), Certified Ethical Hacker (CEH) or equivalent·Able to work shifts on a rotating basis for 24/7 operational support.·Capable of solving emerging/complex security incidents as per client organization SLAs. Have track record in handling security requirements in day to day operations. Have good technical and analytical skills to deal with problem and incident management. Communicate the problem statement and solution approach effectively.·Must have an exposure to Security Solutions/Complex Security Operational environments (tools and processes).·Exposure to Security Operations involving technologies such as SIEM (ArcSight ESM, RSA enVision, QRadar, Splunk) Firewall (Cisco, Juniper, Checkpoint), Content Filtering Systems (Websense, Ironport, Blue Coat), Intrusion Detection and Prevention Systems (Snort, Cisco, McAfee), Antivirus (McAfee, Symantec), Threat Management Solutions (FireEye, Mandiant, Netwitness), Data Loss Protection (RSA, Symantec), GRC Solutions (Archer, Open Pages) etc.·Basic understanding of Industry standards in operations such as ITIL processes (e.g. Change Management, Configuration Management, Problem Management, Incident Management), SixSigma standards etc.·Effective written and communication skills Preferred:•          Ethical Hacking and Information Security certifications such as OSCP, CEH, CISSP, SANS etc.
      Required:·Bachelor of Science with a concentration in computer science, information systems, information security, math, decision sciences, risk management, engineering (mechanical, electrical, industrial) or other business/technology disciplines or equivalent work experience.·Candidate should have overall 0-3 years of information technology (IT) experience in supporting Security Operations preferably in a Global Delivery Support services delivery model.·Certified Information Systems Security Professional (CISSP), Certification in Certified Intrusion Analyst (GIAC), Continuous Monitoring (GMON), Certified Ethical Hacker (CEH) or equivalent·Able to work shifts on a rotating basis for 24/7 operational support.·Capable of solving emerging/complex security incidents as per client organization SLAs. Have track record in handling security requirements in day to day operations. Have good technical and analytical skills to deal with problem and incident management. Communicate the problem statement and solution approach effectively.·Must have an exposure to Security Solutions/Complex Security Operational environments (tools and processes).·Exposure to Security Operations involving technologies such as SIEM (ArcSight ESM, RSA enVision, QRadar, Splunk) Firewall (Cisco, Juniper, Checkpoint), Content Filtering Systems (Websense, Ironport, Blue Coat), Intrusion Detection and Prevention Systems (Snort, Cisco, McAfee), Antivirus (McAfee, Symantec), Threat Management Solutions (FireEye, Mandiant, Netwitness), Data Loss Protection (RSA, Symantec), GRC Solutions (Archer, Open Pages) etc.·Basic understanding of Industry standards in operations such as ITIL processes (e.g. Change Management, Configuration Management, Problem Management, Incident Management), SixSigma standards etc.·Effective written and communication skills Preferred:•          Ethical Hacking and Information Security certifications such as OSCP, CEH, CISSP, SANS etc.
      • hyderabad, telangana
      • permanent
      Skills/ExperiencesEssential10 + years of experience in implementing and supporting HCM or ITSM suites 3 + years of Expertise in ServiceNow HR Module Knowledge and experience integrating ServiceNow with SuccessFactors Strong understanding of ServiceNow Development Platform including, CMDB, Asset Management, Change Management, Custom DevelopmentExperience in supporting End to end JTC process including understanding of user provisioning, asset allocation and managementShould have knowledge in ServiceNow onboarding, Knowledge Management and Document management modules, and employee service portal Experience with data migration and data management activities in ServiceNowLead design workshops to gather requirements, fit/gap analysis, functional specifications and designPlan / schedule project activities. Lead end-to-end testing processWorking with cross functional teams (HR, Finance, IT) and 3rd party providersExperience of supporting complex change and / or multi-disciplinary projectsAble to build and maintain strong and effective relationshipsEffective time management and organisational skillsCritical thinker and ability to demonstrate logical approach to problem solvingStrong negotiation and influencing skills particularly at senior levels of an organisationAble to prioritise work and balance competing demandsAble to deal with conflict and mediate. Able to deal with ambiguity and cope with change. DesirableExperience of working within FMCG, Personal Hygiene and Healthcare sector.Knowledge in Core HR business processes Technical / Professional Qualifications:EssentialEducated in Business discipline or Computer Science to degree level, or equivalent experienceAgile software development methodologies e.g. Scrum, Microsoft Office Suite to Proficient level. DesirableProgram and Project Management qualifications e.g. Prince2, PMI PMPITIL V3 to Intermediate level.Personal AttributesAchievement focused and able to work in a direct and often pressurised environment Entrepreneurial and tenacious mindset Approachable in nature and confident in own abilities Exhibits an attention to detail. Comfortable in challenging the status quo Exhibits high standards of integrity Strives for continual improvement.
      Skills/ExperiencesEssential10 + years of experience in implementing and supporting HCM or ITSM suites 3 + years of Expertise in ServiceNow HR Module Knowledge and experience integrating ServiceNow with SuccessFactors Strong understanding of ServiceNow Development Platform including, CMDB, Asset Management, Change Management, Custom DevelopmentExperience in supporting End to end JTC process including understanding of user provisioning, asset allocation and managementShould have knowledge in ServiceNow onboarding, Knowledge Management and Document management modules, and employee service portal Experience with data migration and data management activities in ServiceNowLead design workshops to gather requirements, fit/gap analysis, functional specifications and designPlan / schedule project activities. Lead end-to-end testing processWorking with cross functional teams (HR, Finance, IT) and 3rd party providersExperience of supporting complex change and / or multi-disciplinary projectsAble to build and maintain strong and effective relationshipsEffective time management and organisational skillsCritical thinker and ability to demonstrate logical approach to problem solvingStrong negotiation and influencing skills particularly at senior levels of an organisationAble to prioritise work and balance competing demandsAble to deal with conflict and mediate. Able to deal with ambiguity and cope with change. DesirableExperience of working within FMCG, Personal Hygiene and Healthcare sector.Knowledge in Core HR business processes Technical / Professional Qualifications:EssentialEducated in Business discipline or Computer Science to degree level, or equivalent experienceAgile software development methodologies e.g. Scrum, Microsoft Office Suite to Proficient level. DesirableProgram and Project Management qualifications e.g. Prince2, PMI PMPITIL V3 to Intermediate level.Personal AttributesAchievement focused and able to work in a direct and often pressurised environment Entrepreneurial and tenacious mindset Approachable in nature and confident in own abilities Exhibits an attention to detail. Comfortable in challenging the status quo Exhibits high standards of integrity Strives for continual improvement.
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