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    3 jobs found for Customer service in Pune, Maharashtra

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      • pune, maharashtra
      • permanent
      Must to Have(Key Scanner)Hands-on experience on Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programmingExtensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit enhancements Expected to have hands-on experience in Forms - Smartforms, Scripts, ADOBE forms(any 2 of the forms)The candidate should posses good knowledge of Conversions ( BDC / LSMW )In ALE IDoc, he/she should have very good working experience. Expecting to have IDOC extension / IDOC reprocessing / IDOC debugging knowledgeExpecting exposure in ABAP 7.4 / 7.5 coding standardsExcellent working experience in CSD / AMDP / OData Good To Have:It will always be an advantage if someone has good knowledge/working exposure in WebDynpro / Workflow / BRF+ / Webservices / Fiori General Expectation:Knowledge of best practices with ABAP programming.Should be able to translate functional specifications into SAP ABAP technical specifications.The candidate must have strong problem-solving skills, be self-directed, and be capable of working with minimal supervision.Must have a strong, demonstrated commitment to customer service and be committed to a proactive review of processes and procedures to continually enhance service quality, service delivery, and support.Excellent interpersonal and organizational skills with the ability to communicate effectively with both technical and non-technical customers.Strong problem-solving and analytical skills.Bachelor’s degree in Computer Science or equivalent from an accredited college or university.
      Must to Have(Key Scanner)Hands-on experience on Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programmingExtensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit enhancements Expected to have hands-on experience in Forms - Smartforms, Scripts, ADOBE forms(any 2 of the forms)The candidate should posses good knowledge of Conversions ( BDC / LSMW )In ALE IDoc, he/she should have very good working experience. Expecting to have IDOC extension / IDOC reprocessing / IDOC debugging knowledgeExpecting exposure in ABAP 7.4 / 7.5 coding standardsExcellent working experience in CSD / AMDP / OData Good To Have:It will always be an advantage if someone has good knowledge/working exposure in WebDynpro / Workflow / BRF+ / Webservices / Fiori General Expectation:Knowledge of best practices with ABAP programming.Should be able to translate functional specifications into SAP ABAP technical specifications.The candidate must have strong problem-solving skills, be self-directed, and be capable of working with minimal supervision.Must have a strong, demonstrated commitment to customer service and be committed to a proactive review of processes and procedures to continually enhance service quality, service delivery, and support.Excellent interpersonal and organizational skills with the ability to communicate effectively with both technical and non-technical customers.Strong problem-solving and analytical skills.Bachelor’s degree in Computer Science or equivalent from an accredited college or university.
      • pune, maharashtra
      • permanent
      Sr. Sourcing Consultant will assist Category Managers and WNS Category Managers or Sourcing Managers with category strategy and strategic sourcing project execution for Tier 2/3 categories.  He/she will serve as the focal point of strategic sourcing execution for Kellogg's category pod and/or region, making operational decisions and assignments to service the client and manage performance of the overall category S2C pod and region.Key responsibilities include:- Assisting with Category Planning & Strategy- Assisting with Stakeholder Engagement- Assiting Project Pipeline Development- Leading 7-Step Strategic Sourcing Execution- Leading Supplier Relationship Management- Leading Category Benchmarking & Market IntelKnowledge skills and abilities:• Category management expertise and experience across similar industries and geographies• A strong team player and individual contributor• Excellent written and verbal communication skills (internally, with client stakeholders, and the supplier community)• Solid decision making ability using available facts in sensitive client and internal situations• Excellent problem solving ability• Ability to manage multiple projects and initiatives simultaneouslyAdditional informationBusiness Fundamentals:Excellent written and verbal communication skillsDemonstrated teamwork and team leadership capabilitiesClient Services Capabilities:Strong customer service orientation including demonstrated issue resolution and relationship management skillsAbility to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groupsSolid decision-making ability using available facts in sensitive client situationsContract negotiation and drafting
      Sr. Sourcing Consultant will assist Category Managers and WNS Category Managers or Sourcing Managers with category strategy and strategic sourcing project execution for Tier 2/3 categories.  He/she will serve as the focal point of strategic sourcing execution for Kellogg's category pod and/or region, making operational decisions and assignments to service the client and manage performance of the overall category S2C pod and region.Key responsibilities include:- Assisting with Category Planning & Strategy- Assisting with Stakeholder Engagement- Assiting Project Pipeline Development- Leading 7-Step Strategic Sourcing Execution- Leading Supplier Relationship Management- Leading Category Benchmarking & Market IntelKnowledge skills and abilities:• Category management expertise and experience across similar industries and geographies• A strong team player and individual contributor• Excellent written and verbal communication skills (internally, with client stakeholders, and the supplier community)• Solid decision making ability using available facts in sensitive client and internal situations• Excellent problem solving ability• Ability to manage multiple projects and initiatives simultaneouslyAdditional informationBusiness Fundamentals:Excellent written and verbal communication skillsDemonstrated teamwork and team leadership capabilitiesClient Services Capabilities:Strong customer service orientation including demonstrated issue resolution and relationship management skillsAbility to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groupsSolid decision-making ability using available facts in sensitive client situationsContract negotiation and drafting
      • pune, maharashtra
      • permanent
      Must to Have(Key Scanner)Hands-on experience in Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programmingExtensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit enhancements Expected to have hands-on experience in Forms - Smartforms, Scripts, ADOBE forms(any 2 of the forms)The candidate should possess good knowledge of Conversions ( BDC / LSMW )In ALE IDoc, he/she should have very good working experience. Expecting to have IDOC extension / IDOC reprocessing / IDOC debugging knowledgeExpecting exposure in ABAP 7.4 / 7.5 coding standardsExcellent working experience in CSD / AMDP / OData Good To Have:It will always be an advantage if someone has good knowledge/working exposure in WebDynpro / Workflow / BRF+ / Webservices / Fiori General Expectation:Knowledge of best practices with ABAP programming.Should be able to translate functional specifications into SAP ABAP technical specifications.The candidate must have strong problem-solving skills, be self-directed, and be capable of working with minimal supervision.Must have a strong, demonstrated commitment to customer service and be committed to a proactive review of processes and procedures to continually enhance service quality, service delivery, and support.Excellent interpersonal and organizational skills with the ability to communicate effectively with both technical and non-technical customers.Strong problem-solving and analytical skills.Bachelor’s degree in Computer Science or equivalent from an accredited college or university.
      Must to Have(Key Scanner)Hands-on experience in Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programmingExtensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit enhancements Expected to have hands-on experience in Forms - Smartforms, Scripts, ADOBE forms(any 2 of the forms)The candidate should possess good knowledge of Conversions ( BDC / LSMW )In ALE IDoc, he/she should have very good working experience. Expecting to have IDOC extension / IDOC reprocessing / IDOC debugging knowledgeExpecting exposure in ABAP 7.4 / 7.5 coding standardsExcellent working experience in CSD / AMDP / OData Good To Have:It will always be an advantage if someone has good knowledge/working exposure in WebDynpro / Workflow / BRF+ / Webservices / Fiori General Expectation:Knowledge of best practices with ABAP programming.Should be able to translate functional specifications into SAP ABAP technical specifications.The candidate must have strong problem-solving skills, be self-directed, and be capable of working with minimal supervision.Must have a strong, demonstrated commitment to customer service and be committed to a proactive review of processes and procedures to continually enhance service quality, service delivery, and support.Excellent interpersonal and organizational skills with the ability to communicate effectively with both technical and non-technical customers.Strong problem-solving and analytical skills.Bachelor’s degree in Computer Science or equivalent from an accredited college or university.

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