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    1 job found for Help Desk

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      • noida, uttar pradesh
      • permanent
      MAIN DUTIES The Technical Support Specialist responds to routine telephone inquiries of employeesand provides support for first call resolution. Monitor and assign all incoming service incidents and service requests to appropriateteam members. Provide on-going IT Support to all departments with their IT needs. Gather all required information and create incidents as required and take ownership ofissues reported and seeing problems through to resolution.
      MAIN DUTIES The Technical Support Specialist responds to routine telephone inquiries of employeesand provides support for first call resolution. Monitor and assign all incoming service incidents and service requests to appropriateteam members. Provide on-going IT Support to all departments with their IT needs. Gather all required information and create incidents as required and take ownership ofissues reported and seeing problems through to resolution.

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