- A customer service & team-oriented person, who will be attending calls and chat sessions in different shifts, assist users with a variety of IT issues and work with tickets under standard SLAs.JOB DESCRIPTIONPosition OverviewIn this role, you will be an IT Service Desk agent, part of the Global Service Desk Team. You will work utilizing our technical knowledge base to identify, troubleshoot and fix IT issues for Citrix users located all around the globe.FoA customer service & team-oriented person, who will be attending calls and chat sessions in different shifts, assist users with a variety of IT issues and work with tickets under standard SLAs.JOB DESCRIPTIONPosition OverviewIn this role, you will be an IT Service Desk agent, part of the Global Service Desk Team. You will work utilizing our technical knowledge base to identify, troubleshoot and fix IT issues for Citrix users located all around the globe.Fo
- 1. Proven experience as a help desk technician or other customer support role2. Tech savvy with working knowledge of office automation products, databases and remotecontrol3. Good understanding of computer systems, mobile devices and other tech products4. Ability to diagnose and resolve basic technical issues5. Proficiency in English/Hindi/Malayalam6. Serve as the first point of contact for customers seeking technical assistance over the phone oremail7. Pe1. Proven experience as a help desk technician or other customer support role2. Tech savvy with working knowledge of office automation products, databases and remotecontrol3. Good understanding of computer systems, mobile devices and other tech products4. Ability to diagnose and resolve basic technical issues5. Proficiency in English/Hindi/Malayalam6. Serve as the first point of contact for customers seeking technical assistance over the phone oremail7. Pe
- ob DescriptionWe are now looking for an Accounts Payable- Analyst and Help desk support.What you'll be doing:Lead queue of incoming query in Nvidia's AP ticketing system.Help make the process of handling query more efficient by crafting standard rules for different types of queries including creation of auto response.Monitor timely response to all queries with strive to minimize reopening of tickets.Research vendor account and statements to provide conclusob DescriptionWe are now looking for an Accounts Payable- Analyst and Help desk support.What you'll be doing:Lead queue of incoming query in Nvidia's AP ticketing system.Help make the process of handling query more efficient by crafting standard rules for different types of queries including creation of auto response.Monitor timely response to all queries with strive to minimize reopening of tickets.Research vendor account and statements to provide conclus
