- ITSM Service Continuity Manager The Performance & Service Manager is responsible for steering and managing the operational interfaces to service providers for service processes (e.g. transitioning, ordering, service level reporting and management, compliant and escalation management) to ensure that value is achieved from outsourced relationships and services. This profile supports the development and maintenance of the IT framework and methodology to be usITSM Service Continuity Manager The Performance & Service Manager is responsible for steering and managing the operational interfaces to service providers for service processes (e.g. transitioning, ordering, service level reporting and management, compliant and escalation management) to ensure that value is achieved from outsourced relationships and services. This profile supports the development and maintenance of the IT framework and methodology to be us
- Bachelors with PG diploma course in Clinical Research OR Masters in Life Sciences with or without PG course in Clinical ResearchCDM Knowledge and hand on experince, Communication, Client Management, Training skills, Study team management/coordination , vendor coordination/management, Problem solving skills, Clinical data coding skills, Client management. Line management skills preferred. Worked on eDC platformsCDM Knowledge and hand on experince, CommunicaBachelors with PG diploma course in Clinical Research OR Masters in Life Sciences with or without PG course in Clinical ResearchCDM Knowledge and hand on experince, Communication, Client Management, Training skills, Study team management/coordination , vendor coordination/management, Problem solving skills, Clinical data coding skills, Client management. Line management skills preferred. Worked on eDC platformsCDM Knowledge and hand on experince, Communica
