5 jobs found for Service Desk

Technical requirements Bachelor’s degree in Business, Engineering, or any other related field. 16 + years of experience in the relevant field with last 5+ years in managing different teams. Knowledge of IT service desk tools and best practices, ITIL certification and proven troubleshooting skills. Should have experience with mobile applications monitoring and analytics tools such as Crashlytics,Firebase, and new relic, to help identify and troubleshoot

 Technical requirementsBachelor’s degree in Business, Engineering, or any other related field.16 + years of experience in the relevant field with last 5+ years in managing different teams.Strong managerial skillsKnowledge of IT service desk tools and best practices, ITIL certification and proven troubleshooting skills.Good to have familiarity with security measures, secure authentication protocols, app level permissions and management.Up to date knowledge

Technical requirementsBachelor’s degree in Business, Engineering, or any other related field.16 + years of experience in the relevant field with last 5+ years in managing different teams.Knowledge of IT service desk tools and best practices, ITIL certification and proven troubleshooting skills.Candidates having experience in managing BaNCS is must.Good to have familiarity with security measures, secure authentication protocols, app level permissions and ma

Key Responsibilities24X7 L1 support Monitor and respond to system-generated or user generated events and tickets pertaining toPSS systems, applications, and services. Prioritize and resolve incidents according to established procedures. Ensure quick incident resolution to minimize downtime and service disruption.Proactive health checks Conduct regular health checks on both application and infrastructure layers. Identify and address potential issues be

Role: Procure to PayLocation: Airoli, Navi MumbaiExperience: Min 2 Years+CTC: Negotiable Payroll - Randstad (12 Months contract and extendable) Shift Timings: 8 am to 4.30 pm - (Rotational)1 pm to 9.30 pm - (Rotational)5 pm to 1 .00 am - (Rotational & WFH) Transportation : Pick and Drop for the employees who are working in Time zone 5 PM to 1 AM. Other shifts has to manage of their own.Refreshment : 24/7 refreshments can be availed at facilityShift Allowan