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    7 jobs found for Service Desk

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      • bangalore, karnataka
      • permanent
      Provide phone support and follow up support as required and as directed by Service Desk Supervisor. Utilise the knowledge base, and other team members to maximise first point of call  resolution where possible. Provide first level analytical and procedural support for incident resolution.Build appropriate rapport to establish constructive and trusting relationships with  support team Understands priority of system failure and its impact
      Provide phone support and follow up support as required and as directed by Service Desk Supervisor. Utilise the knowledge base, and other team members to maximise first point of call  resolution where possible. Provide first level analytical and procedural support for incident resolution.Build appropriate rapport to establish constructive and trusting relationships with  support team Understands priority of system failure and its impact
      • bangalore, karnataka
      • contract
      Front of HouseOur office at ‘Organization Bangalore Office’ is open 255 days a year and consists ofmany moving parts; greeting guests, service desk, (daily H&S), telephony, floorhosts, conference and meeting rooms, management of office supplies, communitymanagement & events. The office is open every working day from 08:00am in themorning until 17:00pm in the evening.Below is a description of each part.Description WelcomeTraditional reception tasks are pro
      Front of HouseOur office at ‘Organization Bangalore Office’ is open 255 days a year and consists ofmany moving parts; greeting guests, service desk, (daily H&S), telephony, floorhosts, conference and meeting rooms, management of office supplies, communitymanagement & events. The office is open every working day from 08:00am in themorning until 17:00pm in the evening.Below is a description of each part.Description WelcomeTraditional reception tasks are pro
      • bangalore, karnataka
      • permanent
      • 1
      Front of HouseOur office at ‘Organization Bangalore Office’ is open 255 days a year and consists ofmany moving parts; greeting guests, service desk, (daily H&S), telephony, floorhosts, conference and meeting rooms, management of office supplies, communitymanagement & events. The office is open every working day from 08:00am in themorning until 17:00pm in the evening.Below is a description of each part.Description WelcomeTraditional reception tasks are pro
      Front of HouseOur office at ‘Organization Bangalore Office’ is open 255 days a year and consists ofmany moving parts; greeting guests, service desk, (daily H&S), telephony, floorhosts, conference and meeting rooms, management of office supplies, communitymanagement & events. The office is open every working day from 08:00am in themorning until 17:00pm in the evening.Below is a description of each part.Description WelcomeTraditional reception tasks are pro
      • kolkata, west bengal
      • permanent
      Job Profile Experience with Vessel IT Support , especially supporting On Board (Ship) users Hands-on experience with troubleshooting of Systems and Network related issues Experience with remote troubleshooting tools like Service Desk/Team viewer etc. Good Knowledge or experience of server administration / IP routing/switching/firewallmonitoring Basic understanding of OS Technologies and troubleshooting Knowledge of Printer /Scanner/multifunction devi
      Job Profile Experience with Vessel IT Support , especially supporting On Board (Ship) users Hands-on experience with troubleshooting of Systems and Network related issues Experience with remote troubleshooting tools like Service Desk/Team viewer etc. Good Knowledge or experience of server administration / IP routing/switching/firewallmonitoring Basic understanding of OS Technologies and troubleshooting Knowledge of Printer /Scanner/multifunction devi
      • bangalore, karnataka
      • permanent
      • 12
      Implement, update, and maintain enterprise-level configuration management (SCCM / Intune).Create and maintain global images on OSD / Autopilot (drivers, task sequences)Automate tasks using PowerShell scriptingCreate SCCM reports and collections using SQL queries and Power BI.Collaborate with Global Service Desk and 3rd party vendors to ensure efficient operation of the company’s desktop/mobility environment.Minimum of 5 years of SCCM administration in a gl
      Implement, update, and maintain enterprise-level configuration management (SCCM / Intune).Create and maintain global images on OSD / Autopilot (drivers, task sequences)Automate tasks using PowerShell scriptingCreate SCCM reports and collections using SQL queries and Power BI.Collaborate with Global Service Desk and 3rd party vendors to ensure efficient operation of the company’s desktop/mobility environment.Minimum of 5 years of SCCM administration in a gl
      • hyderabad, telangana
      • permanent
      • 6
      Role and Responsibilities L2 Support ownership of all hosting products (cpanel /plesk /vps /cloud /dedicated) Handling basic escalations and escalating to l3 if required. Handle all tickets with good efficiency and building good repo with clientele Follow ITIL Process according to organization perspective coordinate with internal teams to speed resolution upon escalations Work on tickets assigned and ensure tickets meet acknowledgement and resolution
      Role and Responsibilities L2 Support ownership of all hosting products (cpanel /plesk /vps /cloud /dedicated) Handling basic escalations and escalating to l3 if required. Handle all tickets with good efficiency and building good repo with clientele Follow ITIL Process according to organization perspective coordinate with internal teams to speed resolution upon escalations Work on tickets assigned and ensure tickets meet acknowledgement and resolution
      • bangalore, karnataka
      • permanent
      • 12
      Description: Correspond or solve requests and issues raised from Customer regarding Citrix Products by Phone and E-mail. Create web contents for frequently asked questions to improve customer satisfaction. Need skill to search previous examples,gather information, and ability to do decision making.Understanding of virtual products,Windows Server, Linux Products, and Network preferrable?- Structure recreate environment, workaround plan- Experience in Techni
      Description: Correspond or solve requests and issues raised from Customer regarding Citrix Products by Phone and E-mail. Create web contents for frequently asked questions to improve customer satisfaction. Need skill to search previous examples,gather information, and ability to do decision making.Understanding of virtual products,Windows Server, Linux Products, and Network preferrable?- Structure recreate environment, workaround plan- Experience in Techni

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