- Offshore Job Description for Desk side support TechRequired Skills - 3-5Windows OS skills/knolwedge, VPN/at home WIFI support, MS office knowledge, Ability to use SCCM to deliver software, Active DirectoryDesired skills, responsibilities, experience needed ResponsibilitiesPerform phone support to remote users using individual judgment and initiative with minimum Supervision and direction.Demonstrated ability to install software, trouble shoot VDI/AWS/CitrOffshore Job Description for Desk side support TechRequired Skills - 3-5Windows OS skills/knolwedge, VPN/at home WIFI support, MS office knowledge, Ability to use SCCM to deliver software, Active DirectoryDesired skills, responsibilities, experience needed ResponsibilitiesPerform phone support to remote users using individual judgment and initiative with minimum Supervision and direction.Demonstrated ability to install software, trouble shoot VDI/AWS/Citr
- Shifts - 24*7 (5 days working with rotational weekly offs)Associate:Role:Audit transactions & create audit reportsIdentify gaps and provide feedback & refresher sessions to agents to improve qualityParticipate in calibration sessionsInsert customer and account data by inputting text based and numerical information from sourcedocuments within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data forcShifts - 24*7 (5 days working with rotational weekly offs)Associate:Role:Audit transactions & create audit reportsIdentify gaps and provide feedback & refresher sessions to agents to improve qualityParticipate in calibration sessionsInsert customer and account data by inputting text based and numerical information from sourcedocuments within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data forc
