- Roles and Responsibilities: ❖ Design and implement operational plan, including a focus on short term wins and long term strategy.❖ Direct and strategize operations.❖ Establish and maintain business standards for accuracy, productivity and reliability.❖ Ensure all operations are carried on in an appropriate, cost-effective way.❖ Find ways to increase quality of customer service.❖ Improve operational management systems, processes and best practice.❖ ProtectRoles and Responsibilities: ❖ Design and implement operational plan, including a focus on short term wins and long term strategy.❖ Direct and strategize operations.❖ Establish and maintain business standards for accuracy, productivity and reliability.❖ Ensure all operations are carried on in an appropriate, cost-effective way.❖ Find ways to increase quality of customer service.❖ Improve operational management systems, processes and best practice.❖ Protect
