JOB DESCRIPTION – BRANCH CREDIT MANAGER Job Title/Grade: Branch Manager - Credit Department: Credit Reporting to: Cluster Credit Manager (CCM) or National Credit Manager (NCM) Overview The Branch Manager - Credit is responsible for overseeing and managing credit and operational processes for home loans within the designated region. This role involves credit appraisal, compliance maintenance, customer application review, and strategic credit assessment.
JOB DESCRIPTION – BRANCH CREDIT MANAGER Job Title/Grade: Branch Manager - Credit Department: Credit Reporting to: Cluster Credit Manager (CCM) or National Credit Manager (NCM) Overview The Branch Manager - Credit is responsible for overseeing and managing credit and operational processes for home loans within the designated region. This role involves credit appraisal, compliance maintenance, customer application review, and strategic credit assessment.
Responsible for monitoring and maintaining assigned accounts- Customer calls, and any correspondence , customer reconciliations in order to follow-up collection in a fast paced goal oriented· Define in conjunction with I2C Manager and Revenue Controller collection target according to the process· Monitor and record customer account details for non-payments, delayed payments and other irregularities (disputes)· Identify overdue portfolio to avoid possible
Responsible for monitoring and maintaining assigned accounts- Customer calls, and any correspondence , customer reconciliations in order to follow-up collection in a fast paced goal oriented· Define in conjunction with I2C Manager and Revenue Controller collection target according to the process· Monitor and record customer account details for non-payments, delayed payments and other irregularities (disputes)· Identify overdue portfolio to avoid possible
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