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    4 jobs found for ites & bpo

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      • bangalore city
      • permanent
      Associate Director  JOB DESCRIPTION: Should be able to handle team Understanding the client contracts and pricing, financial KPI’s related to the contracts Revenue Closure, Revenue Report & Analysis – Follow up for provision data with WFM/Ops, maintaining accuracy and ensuring reportingtimeline is met, respond to accounts clarifications and closure Reporting revenue timely & accurately supported with, effective analysis with relevant dataand statistics Weekly Outlook – Checking accuracy of data received from WFM/Ops, reviewing the outlookwith WFM/Ops and with the BA lead Profitability Report & Analysis – Effective cost analysis, updating metrics/headcount/seatcount data for respective programs, reporting profitability timely & accurately to respectiveprogram owners with detailed and effective analysis of costs impacting the account marginsfor the month/quarter/year, discussion of the same with program owners highlighting theareas of improvement Report Automation – Capability of working on basic BI tools for updating or extractingdifferent reports Financial / Board Deck – Preparation of financial deck with analysis for respective programsfor CEO’s review Forecasting (Quarterly) – Seek inputs from Ops & WFM by sharing the input template,updating received inputs in the forecast file and sharing the same with Ops & WFM postrationalization/normalization of cost, headcount etc, get on a call with Ops & WFM andhighlight areas of improvement, share final files post revision and procure necessaryapprovals Budgeting (Yearly) – Sharing revenue templates basis the current trend and seeking visibility forbudget year, arrange calls with Ops and finalize the revenues for budget, seek inputs fromOps on metrics basis current trends, arrange calls for the same and finalize, end to endinvolvement in the budget exercise till sign off which involves the input of data, checking the sanityof metrics, HC calculations, salary calculations, standard costs etc, preparing individualbudget files for respective programs, gap/sensitivity analysis for the same. Analyze the inputsfrom stakeholders and put up logical challenges to ensure inputs are meaningful andappropriate. Team Handling – Guide/mentor the team members and create an appropriate backup plan for theteam & succession plan for the team members  Being a part of Business Finance, the candidate must be able to:- Act as an interface between the Operations team and the finance team Analyzing the different operational levers which are the building blocks of financialperformance Provide end to end solutions for Budgeting, Forecasting, and Actual Performance Support Revenue Assurance while invoicing and contractual discussions Work closely with Transition, Pricing, and Corporate Planning to provide IP on business andperformance for future decision making Building Commercial and Business viability models Should be able to handle a team Qualification - Desirable: MBA/CA with 12 to 15 years experience  
      Associate Director  JOB DESCRIPTION: Should be able to handle team Understanding the client contracts and pricing, financial KPI’s related to the contracts Revenue Closure, Revenue Report & Analysis – Follow up for provision data with WFM/Ops, maintaining accuracy and ensuring reportingtimeline is met, respond to accounts clarifications and closure Reporting revenue timely & accurately supported with, effective analysis with relevant dataand statistics Weekly Outlook – Checking accuracy of data received from WFM/Ops, reviewing the outlookwith WFM/Ops and with the BA lead Profitability Report & Analysis – Effective cost analysis, updating metrics/headcount/seatcount data for respective programs, reporting profitability timely & accurately to respectiveprogram owners with detailed and effective analysis of costs impacting the account marginsfor the month/quarter/year, discussion of the same with program owners highlighting theareas of improvement Report Automation – Capability of working on basic BI tools for updating or extractingdifferent reports Financial / Board Deck – Preparation of financial deck with analysis for respective programsfor CEO’s review Forecasting (Quarterly) – Seek inputs from Ops & WFM by sharing the input template,updating received inputs in the forecast file and sharing the same with Ops & WFM postrationalization/normalization of cost, headcount etc, get on a call with Ops & WFM andhighlight areas of improvement, share final files post revision and procure necessaryapprovals Budgeting (Yearly) – Sharing revenue templates basis the current trend and seeking visibility forbudget year, arrange calls with Ops and finalize the revenues for budget, seek inputs fromOps on metrics basis current trends, arrange calls for the same and finalize, end to endinvolvement in the budget exercise till sign off which involves the input of data, checking the sanityof metrics, HC calculations, salary calculations, standard costs etc, preparing individualbudget files for respective programs, gap/sensitivity analysis for the same. Analyze the inputsfrom stakeholders and put up logical challenges to ensure inputs are meaningful andappropriate. Team Handling – Guide/mentor the team members and create an appropriate backup plan for theteam & succession plan for the team members  Being a part of Business Finance, the candidate must be able to:- Act as an interface between the Operations team and the finance team Analyzing the different operational levers which are the building blocks of financialperformance Provide end to end solutions for Budgeting, Forecasting, and Actual Performance Support Revenue Assurance while invoicing and contractual discussions Work closely with Transition, Pricing, and Corporate Planning to provide IP on business andperformance for future decision making Building Commercial and Business viability models Should be able to handle a team Qualification - Desirable: MBA/CA with 12 to 15 years experience  
      • pune, maharashtra
      • permanent
      Sr. Sourcing Consultant will assist Category Managers and WNS Category Managers or Sourcing Managers with category strategy and strategic sourcing project execution for Tier 2/3 categories.  He/she will serve as the focal point of strategic sourcing execution for Kellogg's category pod and/or region, making operational decisions and assignments to service the client and manage performance of the overall category S2C pod and region.Key responsibilities include:- Assisting with Category Planning & Strategy- Assisting with Stakeholder Engagement- Assiting Project Pipeline Development- Leading 7-Step Strategic Sourcing Execution- Leading Supplier Relationship Management- Leading Category Benchmarking & Market IntelKnowledge skills and abilities:• Category management expertise and experience across similar industries and geographies• A strong team player and individual contributor• Excellent written and verbal communication skills (internally, with client stakeholders, and the supplier community)• Solid decision making ability using available facts in sensitive client and internal situations• Excellent problem solving ability• Ability to manage multiple projects and initiatives simultaneouslyAdditional informationBusiness Fundamentals:Excellent written and verbal communication skillsDemonstrated teamwork and team leadership capabilitiesClient Services Capabilities:Strong customer service orientation including demonstrated issue resolution and relationship management skillsAbility to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groupsSolid decision-making ability using available facts in sensitive client situationsContract negotiation and drafting
      Sr. Sourcing Consultant will assist Category Managers and WNS Category Managers or Sourcing Managers with category strategy and strategic sourcing project execution for Tier 2/3 categories.  He/she will serve as the focal point of strategic sourcing execution for Kellogg's category pod and/or region, making operational decisions and assignments to service the client and manage performance of the overall category S2C pod and region.Key responsibilities include:- Assisting with Category Planning & Strategy- Assisting with Stakeholder Engagement- Assiting Project Pipeline Development- Leading 7-Step Strategic Sourcing Execution- Leading Supplier Relationship Management- Leading Category Benchmarking & Market IntelKnowledge skills and abilities:• Category management expertise and experience across similar industries and geographies• A strong team player and individual contributor• Excellent written and verbal communication skills (internally, with client stakeholders, and the supplier community)• Solid decision making ability using available facts in sensitive client and internal situations• Excellent problem solving ability• Ability to manage multiple projects and initiatives simultaneouslyAdditional informationBusiness Fundamentals:Excellent written and verbal communication skillsDemonstrated teamwork and team leadership capabilitiesClient Services Capabilities:Strong customer service orientation including demonstrated issue resolution and relationship management skillsAbility to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groupsSolid decision-making ability using available facts in sensitive client situationsContract negotiation and drafting
      • no data
      • permanent
      Position : IBS- SupervisorJob Location : Bangalore (JP Nagar) Job Type : Permanent RoleExperience : 4Years of ExperienceJob Role :BE/Btech – (ECE / EEE )Experience in operation and maintenance and telecommunication.Candidates need to work in the field. 
      Position : IBS- SupervisorJob Location : Bangalore (JP Nagar) Job Type : Permanent RoleExperience : 4Years of ExperienceJob Role :BE/Btech – (ECE / EEE )Experience in operation and maintenance and telecommunication.Candidates need to work in the field. 
      • chennai, tamil nadu
      • permanent
      Position Summary The Associate Vice President of Human Resources (HR) provides executive-level leadership and guidance to the organizations HR operations. The Associate Vice President is responsible for setting, enforcing, and evaluating balanced human resources policies, procedures, and best practices, and identifying and implementing short and long-range strategic talent management goals through the Human Resources team and processesCollaborates with executive leadership to define the organizations long-term mission and goals; identifies ways to support this mission through talent acquisition and management.Identifies and prioritizes the HR practices that support the organization’s goals and strengthens the HR team and streamlines the HR processes in these areas.Works with the Human Resource teams to set the short and mid-term agenda and goals based on the organization’s long-term goals and executes on them.Identifies key performance indicators for the organizations human resource and talent management functions; assesses the organizations success and market competitiveness based on these metrics.Identifies areas for automation that impact efficiency in the talent acquisition and management processes.Identifies and manages branding and recruitment strategies for the organization’s BPO and IT divisions to ensure uninterrupted services in these areas.Enables the Employee Relations team to productively engage the company’s staff. implement other retention strategies and oversee objective and fair performance management practices.Works with the L&D lead to deliver and monitor programs that are in line with the organization’s needs.Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.Provides guidance and leadership to the human resource management team .Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.Drafts and implements the organizations staffing budget, and the budget for the human resource department.Performs other duties as assigned. Requirements Postgraduate in HRM or Masters in Social Welfare or Masters in Personnel ManagementExperience of around 10 to 15 years of which the last designation must be of Associate Vice President/ General Manager for least 3 – 5 Years years heading Human Resources Division of not less than 3000 employees.Should be a Female candidate with strong experience in handling entire gamut’s of HR across locations leading a team of 25-30 Members.Excellent interpersonal, communications, public speaking, and presentation skills.WFO and Vepery is job location. Qualities Expected Good problem - solving and decision – making skillsExcellent job & technical KnowledgeSpeed & EfficiencyFosters TeamworkWillingness to learnPerform under pressure Excellent communication and listening skillsInitiativeRegularity & PunctualityGood time management and leave managementAdaptability and FlexibilityEthicsStrong supervisory and leadership skillsThorough knowledge of employment-related laws and regulationsKnowledge of and experience with varied human resource information systems. 
      Position Summary The Associate Vice President of Human Resources (HR) provides executive-level leadership and guidance to the organizations HR operations. The Associate Vice President is responsible for setting, enforcing, and evaluating balanced human resources policies, procedures, and best practices, and identifying and implementing short and long-range strategic talent management goals through the Human Resources team and processesCollaborates with executive leadership to define the organizations long-term mission and goals; identifies ways to support this mission through talent acquisition and management.Identifies and prioritizes the HR practices that support the organization’s goals and strengthens the HR team and streamlines the HR processes in these areas.Works with the Human Resource teams to set the short and mid-term agenda and goals based on the organization’s long-term goals and executes on them.Identifies key performance indicators for the organizations human resource and talent management functions; assesses the organizations success and market competitiveness based on these metrics.Identifies areas for automation that impact efficiency in the talent acquisition and management processes.Identifies and manages branding and recruitment strategies for the organization’s BPO and IT divisions to ensure uninterrupted services in these areas.Enables the Employee Relations team to productively engage the company’s staff. implement other retention strategies and oversee objective and fair performance management practices.Works with the L&D lead to deliver and monitor programs that are in line with the organization’s needs.Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.Provides guidance and leadership to the human resource management team .Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.Drafts and implements the organizations staffing budget, and the budget for the human resource department.Performs other duties as assigned. Requirements Postgraduate in HRM or Masters in Social Welfare or Masters in Personnel ManagementExperience of around 10 to 15 years of which the last designation must be of Associate Vice President/ General Manager for least 3 – 5 Years years heading Human Resources Division of not less than 3000 employees.Should be a Female candidate with strong experience in handling entire gamut’s of HR across locations leading a team of 25-30 Members.Excellent interpersonal, communications, public speaking, and presentation skills.WFO and Vepery is job location. Qualities Expected Good problem - solving and decision – making skillsExcellent job & technical KnowledgeSpeed & EfficiencyFosters TeamworkWillingness to learnPerform under pressure Excellent communication and listening skillsInitiativeRegularity & PunctualityGood time management and leave managementAdaptability and FlexibilityEthicsStrong supervisory and leadership skillsThorough knowledge of employment-related laws and regulationsKnowledge of and experience with varied human resource information systems. 

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