JD – Warehouse Associate - Customer complaint handling Responsibilities of a Customer Complaint Handling Person 1. Complaint Management:Oversee the end-to-end process of receiving, logging, investigating, & resolving customer complaints.Ensure timely acknowledgment and resolution of complaints in accordance with company policies & service level agreements (SLAs). 2. Root Cause Analysis:Analyse complaints to identify root causes & recurring
JD – Warehouse Associate - Customer complaint handling Responsibilities of a Customer Complaint Handling Person 1. Complaint Management:Oversee the end-to-end process of receiving, logging, investigating, & resolving customer complaints.Ensure timely acknowledgment and resolution of complaints in accordance with company policies & service level agreements (SLAs). 2. Root Cause Analysis:Analyse complaints to identify root causes & recurring
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