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      • permanent
      Job Description: Sr. Product Manager – Ecommerce Fulfilment Product Key RequirementsDeep experience on Product Management – number of years don’t matter much the quality ofexperience matters more. Preferred experience would be minimum 5 yearsThe SPM should have experience of building and launching atleast one product in pastexperienceExperience in fulfilment products is preferredTeam management experience is a mustThe SPM should have good understanding of the tech – architecture and codeWe appreciate the hunger to solve problem and build the right solutions for our customers.We understand that the SPM may not have solution to all problems from day 1 but whatmatters is the attitude to learn and solve for the businessEducation – Undergrad Engineer is a must and Post Graduate Degree in Business is preferred
      Job Description: Sr. Product Manager – Ecommerce Fulfilment Product Key RequirementsDeep experience on Product Management – number of years don’t matter much the quality ofexperience matters more. Preferred experience would be minimum 5 yearsThe SPM should have experience of building and launching atleast one product in pastexperienceExperience in fulfilment products is preferredTeam management experience is a mustThe SPM should have good understanding of the tech – architecture and codeWe appreciate the hunger to solve problem and build the right solutions for our customers.We understand that the SPM may not have solution to all problems from day 1 but whatmatters is the attitude to learn and solve for the businessEducation – Undergrad Engineer is a must and Post Graduate Degree in Business is preferred
      • bengaluru / bangalore
      • permanent
      The candidate will be responsible for PSD to HTML conversion of marketing email templates, programmatic banners, animated banners, newsletters, etc.He/she should have experience in troubleshooting technical issues related to HTML/HTML5 templates, list segmentation and other aspects of email execution, as requiredHe/she will need to perform day-to-day email marketing activities including, but not limited to, email campaign set-up, scheduling, testing, tagging and deployment of one-time, recurring,triggered and dynamic content-driven campaignsThis team member must stay abreast of and recommend email marketing best practices withcoding, design and testing of email campaignsCoach and mentor juniors/new joiners
      The candidate will be responsible for PSD to HTML conversion of marketing email templates, programmatic banners, animated banners, newsletters, etc.He/she should have experience in troubleshooting technical issues related to HTML/HTML5 templates, list segmentation and other aspects of email execution, as requiredHe/she will need to perform day-to-day email marketing activities including, but not limited to, email campaign set-up, scheduling, testing, tagging and deployment of one-time, recurring,triggered and dynamic content-driven campaignsThis team member must stay abreast of and recommend email marketing best practices withcoding, design and testing of email campaignsCoach and mentor juniors/new joiners
      • mumbai, maharashtra
      • permanent
      Key Purpose Customer Engagement for a cluster within a City Responsibilities   Own customer relationship from delivery perspective for a particular cluster within a city Take required actions to onboard the customers (call/physical visits etc.) and improve customer engagement Handhold the customer post product/services buy Log Voice of customers and keep the customer updated with status Log Enhancement requests suggested by the customers, track the same and keep the customer updated with the status Log customer issues, track and keep the customer updated with the status Log customer feedback regarding platform or new capabilities, track the same and keep the customer updated Conduct customer satisfaction survey/NPS regularly Identify customers who can provide testimonials Regular Status reporting to City Delivery Manager Make customers aware of various platform capabilities and encourage them to leverage the same Cross-sell and up-sell the products and services Work with cluster sales team for demos and deal closure   Experience and skill-set requirements Work Experience: 2 to 4 years Areas: Customer Engagement, Customer Success Education: Graduate / MBA Skills: Strong experience in managing customers and helping them get value from a product/platform/solution, Excellent communication skills, Excellent leadership skills, Ability to build customer relations, Excellent interpersonal skills, Excellent knowledge in using MS Office, understanding of few business domains of small and medium enterprises, Managing teams Language: Proficiency in English, Regional language Work Location Travel Required  
      Key Purpose Customer Engagement for a cluster within a City Responsibilities   Own customer relationship from delivery perspective for a particular cluster within a city Take required actions to onboard the customers (call/physical visits etc.) and improve customer engagement Handhold the customer post product/services buy Log Voice of customers and keep the customer updated with status Log Enhancement requests suggested by the customers, track the same and keep the customer updated with the status Log customer issues, track and keep the customer updated with the status Log customer feedback regarding platform or new capabilities, track the same and keep the customer updated Conduct customer satisfaction survey/NPS regularly Identify customers who can provide testimonials Regular Status reporting to City Delivery Manager Make customers aware of various platform capabilities and encourage them to leverage the same Cross-sell and up-sell the products and services Work with cluster sales team for demos and deal closure   Experience and skill-set requirements Work Experience: 2 to 4 years Areas: Customer Engagement, Customer Success Education: Graduate / MBA Skills: Strong experience in managing customers and helping them get value from a product/platform/solution, Excellent communication skills, Excellent leadership skills, Ability to build customer relations, Excellent interpersonal skills, Excellent knowledge in using MS Office, understanding of few business domains of small and medium enterprises, Managing teams Language: Proficiency in English, Regional language Work Location Travel Required  
      • bengaluru / bangalore
      • permanent
      Key Purpose Customer Engagement for a cluster within a City Responsibilities  Own customer relationship from delivery perspective for a particular cluster within a city Take required actions to onboard the customers (call/physical visits etc.) and improve customer engagement Handhold the customer post product/services buy Log Voice of customers and keep the customer updated with status Log Enhancement requests suggested by the customers, track the same and keep the customer updated with the status Log customer issues, track and keep the customer updated with the status Log customer feedback regarding platform or new capabilities, track the same and keep the customer updated Conduct customer satisfaction survey/NPS regularly Identify customers who can provide testimonials Regular Status reporting to City Delivery Manager Make customers aware of various platform capabilities and encourage them to leverage the same Cross-sell and up-sell the products and services Work with cluster sales team for demos and deal closure   Experience and skill-set requirements Work Experience: 2 to 4 years Areas: Customer Engagement, Customer Success Education: Graduate / MBA Skills: Strong experience in managing customers and helping them get value from a product/platform/solution, Excellent communication skills, Excellent leadership skills, Ability to build customer relations, Excellent interpersonal skills, Excellent knowledge in using MS Office, understanding of few business domains of small and medium enterprises, Managing teams Language: Proficiency in English, Regional language Work Location Travel Required    
      Key Purpose Customer Engagement for a cluster within a City Responsibilities  Own customer relationship from delivery perspective for a particular cluster within a city Take required actions to onboard the customers (call/physical visits etc.) and improve customer engagement Handhold the customer post product/services buy Log Voice of customers and keep the customer updated with status Log Enhancement requests suggested by the customers, track the same and keep the customer updated with the status Log customer issues, track and keep the customer updated with the status Log customer feedback regarding platform or new capabilities, track the same and keep the customer updated Conduct customer satisfaction survey/NPS regularly Identify customers who can provide testimonials Regular Status reporting to City Delivery Manager Make customers aware of various platform capabilities and encourage them to leverage the same Cross-sell and up-sell the products and services Work with cluster sales team for demos and deal closure   Experience and skill-set requirements Work Experience: 2 to 4 years Areas: Customer Engagement, Customer Success Education: Graduate / MBA Skills: Strong experience in managing customers and helping them get value from a product/platform/solution, Excellent communication skills, Excellent leadership skills, Ability to build customer relations, Excellent interpersonal skills, Excellent knowledge in using MS Office, understanding of few business domains of small and medium enterprises, Managing teams Language: Proficiency in English, Regional language Work Location Travel Required    
      • bangalore city
      • permanent
      Key Responsibilities:1) Candidate is responsible for driving Sales on the field and achieving target, order placing,primary and/or secondary Sales and payment processing.2) Candidate devises strategies and techniques necessary for achieving the Sales targets.3) You will be responsible for handling Sales in the assigned Territory.4) Maintain an exiting territory and develop better relations with Partners in ISP Market.5) The incumbent will be responsible to achieve targets and maintain good relationship withOperators.6) Your primary duty is to map potential Customers and generate leads for the Organization.7) Achieve the Sales Revenue target allocated for the defined period.8) Motivating team members is one of the most important duties of the Sales Person. He needsto make his team work as a single unit working towards a common objective.9) It is the duty of Sales Person to ensure his team is delivering desired results. Supervising isessential. Track the team member’s performances.Requirments (Essentials): Any degree with relevant experience in ISP /Telecom preferably Excellent Verbal and Written Communication skills. Local language is a must.Industry : ISP/ TelecomFunctional Area : SalesEmployment Type : Full TimeExperience : 3 -5 yearsCTC : 3 – 6 lakhs
      Key Responsibilities:1) Candidate is responsible for driving Sales on the field and achieving target, order placing,primary and/or secondary Sales and payment processing.2) Candidate devises strategies and techniques necessary for achieving the Sales targets.3) You will be responsible for handling Sales in the assigned Territory.4) Maintain an exiting territory and develop better relations with Partners in ISP Market.5) The incumbent will be responsible to achieve targets and maintain good relationship withOperators.6) Your primary duty is to map potential Customers and generate leads for the Organization.7) Achieve the Sales Revenue target allocated for the defined period.8) Motivating team members is one of the most important duties of the Sales Person. He needsto make his team work as a single unit working towards a common objective.9) It is the duty of Sales Person to ensure his team is delivering desired results. Supervising isessential. Track the team member’s performances.Requirments (Essentials): Any degree with relevant experience in ISP /Telecom preferably Excellent Verbal and Written Communication skills. Local language is a must.Industry : ISP/ TelecomFunctional Area : SalesEmployment Type : Full TimeExperience : 3 -5 yearsCTC : 3 – 6 lakhs
      • mumbai, maharashtra
      • permanent
      To implement and manage SAP environment including an understanding of business requirements from finance, supply chain, operations, HR and others, and coordinate with development vendors to design, test and implement these requirements. Ensure smooth and timely implementation, bring thought leadership and experience in building and documenting a strong understanding of the current state, optimizing the various processes within SAP, and preparing the organization for HANA upgrade from the present Zoho/Tallysystem. Optimize the existing third-party integrations via SAP. Additionally, it will ensure the concurrency and compliance of licensing and associated infrastructure Key Responsibilities: Stakeholder Management and SAP Project ManagementBusiness requirement gathering for SAP ECC, SAP Success factor, third-party integrations via SAP PI and other applications.Feasibility analysis, effort, and timeliness assessment of various requirements in discussions with vendorsDesign, test and implementation of the major and minor enhancements in a timely mannerLiaise with relevant internal teams, and structures, as appropriate to deliver the projectsConduct weekly, and monthly governance meetings with business stakeholders to provide status updates, proactively understand business requirements and propose process improvementsProactively take initiative to understand various aspects of business and identify optimization opportunitiesDocument current state in detail and initiate org preparation for HANA SAP SupportCoordinate with vendors to ensure all SAP issues related issues are resolved in a timely mannerConduct weekly, and monthly meetings with vendors to ensure the right SLAs are in place and tracked appropriatelyCoordinate with vendors to ensure strong processes are in place for day-to-day activities such as store rollout, master data maintenance and others.Ensure the right checks are in place for 100% delivery of these activities on timeEnsure the organization is in full licensing compliance for software and underlying hardwareCoordinate with vendors for periodic capacity management and maintenance activitiesRequired Knowledge, Skills and Abilities :Chartered Accountant who has worked at least 2-3 SAP HANA implementationExperience in ECC and HANA ADM projectsHands-on experience of at least 2-3 modules preferably FICO, SD, SCM and WMS with exposure of other modulesHands-on experience in project delivery and stakeholder managementExperience in 3rd party vendor managementFamiliar with tools and technology necessary to manage SAP ADM projects (Ticketing tool, monitoring tools, Demand/Capacity management tools, Monitoring tools and automation, SAP OSS, Project tracking etc.) SAP or S4 HANA Certifications.
      To implement and manage SAP environment including an understanding of business requirements from finance, supply chain, operations, HR and others, and coordinate with development vendors to design, test and implement these requirements. Ensure smooth and timely implementation, bring thought leadership and experience in building and documenting a strong understanding of the current state, optimizing the various processes within SAP, and preparing the organization for HANA upgrade from the present Zoho/Tallysystem. Optimize the existing third-party integrations via SAP. Additionally, it will ensure the concurrency and compliance of licensing and associated infrastructure Key Responsibilities: Stakeholder Management and SAP Project ManagementBusiness requirement gathering for SAP ECC, SAP Success factor, third-party integrations via SAP PI and other applications.Feasibility analysis, effort, and timeliness assessment of various requirements in discussions with vendorsDesign, test and implementation of the major and minor enhancements in a timely mannerLiaise with relevant internal teams, and structures, as appropriate to deliver the projectsConduct weekly, and monthly governance meetings with business stakeholders to provide status updates, proactively understand business requirements and propose process improvementsProactively take initiative to understand various aspects of business and identify optimization opportunitiesDocument current state in detail and initiate org preparation for HANA SAP SupportCoordinate with vendors to ensure all SAP issues related issues are resolved in a timely mannerConduct weekly, and monthly meetings with vendors to ensure the right SLAs are in place and tracked appropriatelyCoordinate with vendors to ensure strong processes are in place for day-to-day activities such as store rollout, master data maintenance and others.Ensure the right checks are in place for 100% delivery of these activities on timeEnsure the organization is in full licensing compliance for software and underlying hardwareCoordinate with vendors for periodic capacity management and maintenance activitiesRequired Knowledge, Skills and Abilities :Chartered Accountant who has worked at least 2-3 SAP HANA implementationExperience in ECC and HANA ADM projectsHands-on experience of at least 2-3 modules preferably FICO, SD, SCM and WMS with exposure of other modulesHands-on experience in project delivery and stakeholder managementExperience in 3rd party vendor managementFamiliar with tools and technology necessary to manage SAP ADM projects (Ticketing tool, monitoring tools, Demand/Capacity management tools, Monitoring tools and automation, SAP OSS, Project tracking etc.) SAP or S4 HANA Certifications.
      • town hall (mumbai)
      • permanent
      To implement and manage SAP environment including understanding of business requirements from finance, supply chain, operations, HR and others, and coordinate with development vendors to design, test and implement these requirements.Ensure smooth and timely implementation, bring thought leadership and experience in building and documenting a strong understanding of current state, optimizing the various processes within SAP, and preparing the organization for HANA upgrade from the present system.Optimize the existing third-party integrations via SAP. Additionally, it will ensure the concurrency and compliance of licensing and associated infrastructureStakeholder Management and SAP Project ManagementFeasibility analysis, effort, and timeliness assessment of various requirements in discussions with vendorsDesign, testing and implementation of the major and minor enhancements in a timely manner
      To implement and manage SAP environment including understanding of business requirements from finance, supply chain, operations, HR and others, and coordinate with development vendors to design, test and implement these requirements.Ensure smooth and timely implementation, bring thought leadership and experience in building and documenting a strong understanding of current state, optimizing the various processes within SAP, and preparing the organization for HANA upgrade from the present system.Optimize the existing third-party integrations via SAP. Additionally, it will ensure the concurrency and compliance of licensing and associated infrastructureStakeholder Management and SAP Project ManagementFeasibility analysis, effort, and timeliness assessment of various requirements in discussions with vendorsDesign, testing and implementation of the major and minor enhancements in a timely manner
      • bengaluru / bangalore
      • permanent
      Roles and Responsibilities:Lead the development of our User segmentation, User journey and retention strategies using data-driven approaches.Plan and execute CRM campaigns that will increase DAUs, WAUs & MAUs across multiple channels, platforms and products.Leads analysis of the customer lifecycle to identify different consumer cohorts (high performing, at-risk cohorts etc), understand their motivations and develop incentive & rewards schemes that drive ARPUs.Design new functions and workflow to improve customer experience and drive the growth of customer value.Collaborate with cross-functional teams to improve the product, and value proposition and drive growth.Success CriterionThe individual will be responsible for increasing the app engagement & feature adoption. The candidate should process the ability to analyze cohorts, draw insights from them & run campaignsThe candidate should be able to liaison with product, marketing & operations teams.Qualifications and Experience: 3+ years working in D2C User retention and engagementHighly strategic and analytical; strong Excel skills requiredShould have hands-on experience using one of the Marketing automation tools (Moengage, Clevertap) building and managing user journeysSuccessful track record of developing and executing campaigns utilizing audience segmentation and A/B testingTraits and Skills: Excellent communication, collaboration and project management skills; able to adapt quickly to fast-paced environments and be highly self-motivated.Experience working cross-functionally with growth, creative & data teams.Should be able to problem solve through data analysisRoles and Responsibilities:Lead the development of our User segmentation, User journey and retention strategies using data-driven approaches.Plan and execute CRM campaigns that will increase DAUs, WAUs & MAUs across multiple channels, platforms and products.Leads analysis of the customer lifecycle to identify different consumer cohorts (high performing, at-risk cohorts etc), understand their motivations and develop incentive & rewards schemes that drive ARPUs.Design new functions and workflow to improve customer experience and drive the growth of customer value.Collaborate with cross-functional teams to improve the product, and value proposition and drive growth.Success CriterionThe individual will be responsible for increasing the app engagement & feature adoption. The candidate should process the ability to analyze cohorts, draw insights from them & run campaignsThe candidate should be able to liaison with product, marketing & operations teams.Qualifications and Experience: 3+ years working in D2C User retention and engagementHighly strategic and analytical; strong Excel skills requiredShould have hands-on experience using one of the Marketing automation tools (Moengage, Clevertap) building and managing user journeysSuccessful track record of developing and executing campaigns utilizing audience segmentation and A/B testingTraits and Skills: Excellent communication, collaboration and project management skills; able to adapt quickly to fast-paced environments and be highly self-motivated.Experience working cross-functionally with growth, creative & data teams.Should be able to problem solve through data analysis
      Roles and Responsibilities:Lead the development of our User segmentation, User journey and retention strategies using data-driven approaches.Plan and execute CRM campaigns that will increase DAUs, WAUs & MAUs across multiple channels, platforms and products.Leads analysis of the customer lifecycle to identify different consumer cohorts (high performing, at-risk cohorts etc), understand their motivations and develop incentive & rewards schemes that drive ARPUs.Design new functions and workflow to improve customer experience and drive the growth of customer value.Collaborate with cross-functional teams to improve the product, and value proposition and drive growth.Success CriterionThe individual will be responsible for increasing the app engagement & feature adoption. The candidate should process the ability to analyze cohorts, draw insights from them & run campaignsThe candidate should be able to liaison with product, marketing & operations teams.Qualifications and Experience: 3+ years working in D2C User retention and engagementHighly strategic and analytical; strong Excel skills requiredShould have hands-on experience using one of the Marketing automation tools (Moengage, Clevertap) building and managing user journeysSuccessful track record of developing and executing campaigns utilizing audience segmentation and A/B testingTraits and Skills: Excellent communication, collaboration and project management skills; able to adapt quickly to fast-paced environments and be highly self-motivated.Experience working cross-functionally with growth, creative & data teams.Should be able to problem solve through data analysisRoles and Responsibilities:Lead the development of our User segmentation, User journey and retention strategies using data-driven approaches.Plan and execute CRM campaigns that will increase DAUs, WAUs & MAUs across multiple channels, platforms and products.Leads analysis of the customer lifecycle to identify different consumer cohorts (high performing, at-risk cohorts etc), understand their motivations and develop incentive & rewards schemes that drive ARPUs.Design new functions and workflow to improve customer experience and drive the growth of customer value.Collaborate with cross-functional teams to improve the product, and value proposition and drive growth.Success CriterionThe individual will be responsible for increasing the app engagement & feature adoption. The candidate should process the ability to analyze cohorts, draw insights from them & run campaignsThe candidate should be able to liaison with product, marketing & operations teams.Qualifications and Experience: 3+ years working in D2C User retention and engagementHighly strategic and analytical; strong Excel skills requiredShould have hands-on experience using one of the Marketing automation tools (Moengage, Clevertap) building and managing user journeysSuccessful track record of developing and executing campaigns utilizing audience segmentation and A/B testingTraits and Skills: Excellent communication, collaboration and project management skills; able to adapt quickly to fast-paced environments and be highly self-motivated.Experience working cross-functionally with growth, creative & data teams.Should be able to problem solve through data analysis
      • bengaluru / bangalore
      • permanent
      Sales support responsibilities  Deliver planning and implementation of sales plans including new accounts, customerrelationship management, sales initiatives Produce enquiries, quotes and follow up on same to convert to sales with key KPI’s being basedon both actual numbers of enquiry-quote-sale and the conversion ratios for each Build sustainable relationships with key accounts including via expos and trade events, hostingvisits to our facilities and travel to customer premises Deliver on globally defined and customer impacting sales and marketing initiatives includingadapting global point of sale and marketing activities to meet the relevant local market. Liaisingwith internal and outsourced marketing agencies, Upholding Harkness brand values.
      Sales support responsibilities  Deliver planning and implementation of sales plans including new accounts, customerrelationship management, sales initiatives Produce enquiries, quotes and follow up on same to convert to sales with key KPI’s being basedon both actual numbers of enquiry-quote-sale and the conversion ratios for each Build sustainable relationships with key accounts including via expos and trade events, hostingvisits to our facilities and travel to customer premises Deliver on globally defined and customer impacting sales and marketing initiatives includingadapting global point of sale and marketing activities to meet the relevant local market. Liaisingwith internal and outsourced marketing agencies, Upholding Harkness brand values.
      • andheri east
      • permanent
      1. 5 to 9 years of experience in Supply Chain Domain2. Excellent understanding of Supply Chain domain and the technology solutions required for digital transformation of the business3. Experience in implementation Supply Chain technology solutions encompassing transportation, warehousing, inventory related applications4. Hands on experience in configuring and implementing these applications5. Strong expertise in using project management tools like JIRA
      1. 5 to 9 years of experience in Supply Chain Domain2. Excellent understanding of Supply Chain domain and the technology solutions required for digital transformation of the business3. Experience in implementation Supply Chain technology solutions encompassing transportation, warehousing, inventory related applications4. Hands on experience in configuring and implementing these applications5. Strong expertise in using project management tools like JIRA
      • mumbai, maharashtra
      • permanent
      Client is looking for an experienced and dedicated nBU (nexarc Business Unit) head with strong strategic vision, business planning and execution capabilities to lead the Products nBU’. Products nBU is set to become a comprehensive marketplace with Three focus areas: (1) A tenders & quotations platform for EB’s to access a very large set of tenders raised by government and private players (2) A Demand aggregation / Raw material procurement platform geared to deliver quality Raw materials from large OEM’s to EBs at competitive prices and terms (3) A full fledged physical goods marketplace. The Product nBU offerings will be supported by enabler functions in the form of logistics support for fulfilment of aforementioned goods and qualified financing as wellAs the nBU head, you’ll be leading teams for each of the above sub-nBU’s from 3 divisions, P-B-D i.e. Product, Business and Delivery) and taking ownership of the product nBU. In this role, you’ll be directly reporting to the CEORoles & Responsibilities:End-to-end ownership of the nBUOwnership of nBU level P&L Set long term vision, ambition and goal for the nBU and own the execution for the sameLead, coach and work closely with a team of PBD (Product, Business and Delivery) leads for the nBUDevelop new products / capabilities for the BU backed by a thorough understanding of market needs and consumer insightsEnsure product market fit by understanding the TAM, TG persona, customer pain points and motivations to buyEnsure appropriate channel preparedness to go-to-marketDefine product capabilities to fit market needs and channel characteristicsDesign appropriate hooks in the products to ensure lead conversion and long-term stickiness and embed value realization triggersDevelop business strategies for both buyer and seller onboarding and execute the same with the central business functionDetermine strategy for driving high repeat visits, stickiness and engagement with EB’s participating in the nBUDetermine strategy and framework to evaluate and identify RM segments to prioritize for demand aggregationDetermine strategy and framework to evaluate and identify quality OEM partners to support demand aggregation.Determine engagement, governance and operating mechanism to ensure high quality experience for customers on platform while interacting with sellersDesign end to end product, business and delivery strategy roadmap for creating a compelling leads offering across our 3 productsDevelop, own and execute GTM plan for the nBU including - customer acquisition, sales roll out, marketing strategy, pricing & packaging etcDefine delivery approach and ensure it is built as part of the product design; Own and deliver product specific delivery functions within nBUDeploy high quality frictionless goods and products journey, with both large enterprises and EB’s fully integrated Design and drive automation for higher production adoptionLeverage the central business, engineering and delivery functions to execute the strategiesBuild required partnerships and alliancesDevelop strategic relationships with key internal stakeholders including CEO and functional leaders – CBO, CPO, CTO and CDOAt least 10 years of experience of working in B2B marketplace business in leading development, GTM, marketing, partnerships and roadmap and taking ownership of the P&L of multiple productsProven ability to use customer-centric, data-driven insights to drive decisions that lead to superior products for customersProven ability to engage, energize, influence, and enable large, cross-functional teams. Effective in a matrixed, distributed, and fast-moving environmentExcellent written and verbal communication and structured presentation skillsHigh degree of self-starting initiative and organizationAbility to make decisions in a changing environment, anticipate future needs and drive resultsHigh level of organizational focus and ability to work under pressureAbility to see the bigger picture 
      Client is looking for an experienced and dedicated nBU (nexarc Business Unit) head with strong strategic vision, business planning and execution capabilities to lead the Products nBU’. Products nBU is set to become a comprehensive marketplace with Three focus areas: (1) A tenders & quotations platform for EB’s to access a very large set of tenders raised by government and private players (2) A Demand aggregation / Raw material procurement platform geared to deliver quality Raw materials from large OEM’s to EBs at competitive prices and terms (3) A full fledged physical goods marketplace. The Product nBU offerings will be supported by enabler functions in the form of logistics support for fulfilment of aforementioned goods and qualified financing as wellAs the nBU head, you’ll be leading teams for each of the above sub-nBU’s from 3 divisions, P-B-D i.e. Product, Business and Delivery) and taking ownership of the product nBU. In this role, you’ll be directly reporting to the CEORoles & Responsibilities:End-to-end ownership of the nBUOwnership of nBU level P&L Set long term vision, ambition and goal for the nBU and own the execution for the sameLead, coach and work closely with a team of PBD (Product, Business and Delivery) leads for the nBUDevelop new products / capabilities for the BU backed by a thorough understanding of market needs and consumer insightsEnsure product market fit by understanding the TAM, TG persona, customer pain points and motivations to buyEnsure appropriate channel preparedness to go-to-marketDefine product capabilities to fit market needs and channel characteristicsDesign appropriate hooks in the products to ensure lead conversion and long-term stickiness and embed value realization triggersDevelop business strategies for both buyer and seller onboarding and execute the same with the central business functionDetermine strategy for driving high repeat visits, stickiness and engagement with EB’s participating in the nBUDetermine strategy and framework to evaluate and identify RM segments to prioritize for demand aggregationDetermine strategy and framework to evaluate and identify quality OEM partners to support demand aggregation.Determine engagement, governance and operating mechanism to ensure high quality experience for customers on platform while interacting with sellersDesign end to end product, business and delivery strategy roadmap for creating a compelling leads offering across our 3 productsDevelop, own and execute GTM plan for the nBU including - customer acquisition, sales roll out, marketing strategy, pricing & packaging etcDefine delivery approach and ensure it is built as part of the product design; Own and deliver product specific delivery functions within nBUDeploy high quality frictionless goods and products journey, with both large enterprises and EB’s fully integrated Design and drive automation for higher production adoptionLeverage the central business, engineering and delivery functions to execute the strategiesBuild required partnerships and alliancesDevelop strategic relationships with key internal stakeholders including CEO and functional leaders – CBO, CPO, CTO and CDOAt least 10 years of experience of working in B2B marketplace business in leading development, GTM, marketing, partnerships and roadmap and taking ownership of the P&L of multiple productsProven ability to use customer-centric, data-driven insights to drive decisions that lead to superior products for customersProven ability to engage, energize, influence, and enable large, cross-functional teams. Effective in a matrixed, distributed, and fast-moving environmentExcellent written and verbal communication and structured presentation skillsHigh degree of self-starting initiative and organizationAbility to make decisions in a changing environment, anticipate future needs and drive resultsHigh level of organizational focus and ability to work under pressureAbility to see the bigger picture 
      • andheri east
      • permanent
      Develop central quality and training plan for customer service. Responsible for conducting trend analysis, training need analysis and root cause analysis for the process and designing plan of action to minimize the errors/defects• Identify and benchmark best practices and lead implementation of a feasible quality and training approach for all customer touchpoints• Lead audits to ensure adherence to customer policy and SOPs to maintain service quality as per defined targets• Drive quality initiatives, Quality awareness practices and improve systems to ensure a wow customer experience• Drive customer experience standardization across all customer touchpoints• Collaborating with training department to design training modules and create assessment centre for evaluations and certification• Assess effectiveness of trainings imparted and summarize the impact of training on KPIs• Facilitate teams to perform various audits and follow ups based on observations highlighted• Manage the Training & Quality Assurance, by providing direction, leadership and developing coaching skills of the QA analysts and trainers• Presenting actionable insights and findings to the management for appropriate discussions and decision making
      Develop central quality and training plan for customer service. Responsible for conducting trend analysis, training need analysis and root cause analysis for the process and designing plan of action to minimize the errors/defects• Identify and benchmark best practices and lead implementation of a feasible quality and training approach for all customer touchpoints• Lead audits to ensure adherence to customer policy and SOPs to maintain service quality as per defined targets• Drive quality initiatives, Quality awareness practices and improve systems to ensure a wow customer experience• Drive customer experience standardization across all customer touchpoints• Collaborating with training department to design training modules and create assessment centre for evaluations and certification• Assess effectiveness of trainings imparted and summarize the impact of training on KPIs• Facilitate teams to perform various audits and follow ups based on observations highlighted• Manage the Training & Quality Assurance, by providing direction, leadership and developing coaching skills of the QA analysts and trainers• Presenting actionable insights and findings to the management for appropriate discussions and decision making
      • town hall (mumbai)
      • permanent
      Job Summary As an E-Commerce manager Brand Manager, you would be working on building various digital  assets for the brand. You would be expected to work with cross functional teams and help execute strategies on Performance Marketing, Retention and, Product and Ecommerce Market Places. You  will be a part of the growth team which has been responsible for scaling the brand 10x.  Experience: 2 -5 Years years Responsibilities and Duties • Translate brand elements into plans and go-to-market strategies • Lead creative development to motivate the target audience to "take action" • Measure and report performance of all marketing campaigns and assess ROI and KPIs. • Devise innovative growth strategies. • Work with the graphics to build banners, product assets, and ad content  • Work on creating A+ content for amazon, product content and images for amazon  • Look at global references and create emailers for retention campaigns with the brand team
      Job Summary As an E-Commerce manager Brand Manager, you would be working on building various digital  assets for the brand. You would be expected to work with cross functional teams and help execute strategies on Performance Marketing, Retention and, Product and Ecommerce Market Places. You  will be a part of the growth team which has been responsible for scaling the brand 10x.  Experience: 2 -5 Years years Responsibilities and Duties • Translate brand elements into plans and go-to-market strategies • Lead creative development to motivate the target audience to "take action" • Measure and report performance of all marketing campaigns and assess ROI and KPIs. • Devise innovative growth strategies. • Work with the graphics to build banners, product assets, and ad content  • Work on creating A+ content for amazon, product content and images for amazon  • Look at global references and create emailers for retention campaigns with the brand team
      • jaipur, rajasthan
      • permanent
      Key Purpose Customer Engagement for a cluster within a City Responsibilities   Own customer relationship from delivery perspective for a particular cluster within a city Take required actions to onboard the customers (call/physical visits etc.) and improve customer engagement Handhold the customer post product/services buy Log Voice of customers and keep the customer updated with status Log Enhancement requests suggested by the customers, track the same and keep the customer updated with the status Log customer issues, track and keep the customer updated with the status Log customer feedback regarding platform or new capabilities, track the same and keep the customer updated Conduct customer satisfaction survey/NPS regularly Identify customers who can provide testimonials Regular Status reporting to City Delivery Manager Make customers aware of various platform capabilities and encourage them to leverage the same Cross-sell and up-sell the products and services Work with cluster sales team for demos and deal closure   Experience and skill-set requirements Work Experience: 2 to 4 years Areas: Customer Engagement, Customer Success Education: Graduate / MBA Skills: Strong experience in managing customers and helping them get value from a product/platform/solution, Excellent communication skills, Excellent leadership skills, Ability to build customer relations, Excellent interpersonal skills, Excellent knowledge in using MS Office, understanding of few business domains of small and medium enterprises, Managing teams Language: Proficiency in English, Regional language Work Location Travel Required  
      Key Purpose Customer Engagement for a cluster within a City Responsibilities   Own customer relationship from delivery perspective for a particular cluster within a city Take required actions to onboard the customers (call/physical visits etc.) and improve customer engagement Handhold the customer post product/services buy Log Voice of customers and keep the customer updated with status Log Enhancement requests suggested by the customers, track the same and keep the customer updated with the status Log customer issues, track and keep the customer updated with the status Log customer feedback regarding platform or new capabilities, track the same and keep the customer updated Conduct customer satisfaction survey/NPS regularly Identify customers who can provide testimonials Regular Status reporting to City Delivery Manager Make customers aware of various platform capabilities and encourage them to leverage the same Cross-sell and up-sell the products and services Work with cluster sales team for demos and deal closure   Experience and skill-set requirements Work Experience: 2 to 4 years Areas: Customer Engagement, Customer Success Education: Graduate / MBA Skills: Strong experience in managing customers and helping them get value from a product/platform/solution, Excellent communication skills, Excellent leadership skills, Ability to build customer relations, Excellent interpersonal skills, Excellent knowledge in using MS Office, understanding of few business domains of small and medium enterprises, Managing teams Language: Proficiency in English, Regional language Work Location Travel Required  
      • no data
      • permanent
      Job Location: ChennaiJob Description:Experienced in all aspects of HR functions - Operations, Employee Engagement, Recruitment, Statutory Compliance, Compensation, Performance Management, Training, Policies & Procedures.Should have good experience with annual manpower planning, budgeting and monitoring.Should have experience in developing an annual training plan to meet employee training needs to support the organization in achieving its mission and goals.Should be well versed in counseling employees regarding job-related issues or concerns as well as organization policies and practices, ensuring compliance with applicable law & regulation.Should have experience working with US and UK labour laws, compensation plans and benefits (W2, Insurance, workers compensation etc).Operations experience should include - on-boarding, exit, employee benefits, vendor management, policy management, labour laws, BGV, Internal Branding and CSR.Recruitment experience should include - Market analysis, JD reconciliation, Scheduling, Selection, BGV, Offer, Negotiation and MISTraining Experience should include - Annual training planning, budgeting, training effectiveness, skill gap-analysis, course management, training schedule and metrics.Compensation experience should include - Attendance Management, Leave and Comp off Management, Payroll, Design Compensation & Benefit programs, Quarterly/Annual performance management, KRA/Goals setting.RMG experience should include - Resource Allocation/Deallocation Process, Contract Hiring, Utilization/Bench Management, Resource Pyramid ManagementRequirement:Must have 20+ years of experienceAt least 3+ years of experience as HR head for a IT services firm with 150+ member10+ of experience in IT services industry is mustExcellent written & verbal communicationGood academic backgroundClean profile with average 3 years in an organizationSelf-motivated, naturally people savvyExcellent collaboratorClam & composed under pressure
      Job Location: ChennaiJob Description:Experienced in all aspects of HR functions - Operations, Employee Engagement, Recruitment, Statutory Compliance, Compensation, Performance Management, Training, Policies & Procedures.Should have good experience with annual manpower planning, budgeting and monitoring.Should have experience in developing an annual training plan to meet employee training needs to support the organization in achieving its mission and goals.Should be well versed in counseling employees regarding job-related issues or concerns as well as organization policies and practices, ensuring compliance with applicable law & regulation.Should have experience working with US and UK labour laws, compensation plans and benefits (W2, Insurance, workers compensation etc).Operations experience should include - on-boarding, exit, employee benefits, vendor management, policy management, labour laws, BGV, Internal Branding and CSR.Recruitment experience should include - Market analysis, JD reconciliation, Scheduling, Selection, BGV, Offer, Negotiation and MISTraining Experience should include - Annual training planning, budgeting, training effectiveness, skill gap-analysis, course management, training schedule and metrics.Compensation experience should include - Attendance Management, Leave and Comp off Management, Payroll, Design Compensation & Benefit programs, Quarterly/Annual performance management, KRA/Goals setting.RMG experience should include - Resource Allocation/Deallocation Process, Contract Hiring, Utilization/Bench Management, Resource Pyramid ManagementRequirement:Must have 20+ years of experienceAt least 3+ years of experience as HR head for a IT services firm with 150+ member10+ of experience in IT services industry is mustExcellent written & verbal communicationGood academic backgroundClean profile with average 3 years in an organizationSelf-motivated, naturally people savvyExcellent collaboratorClam & composed under pressure
      • bangalore g.p.o.
      • permanent
       Senior Software EngineerMain Purpose:Be a software engineering leader and create an impact on the world by building features for FarmRise: ● Deliver high end features working with a cross-functional team. ● Maintain timelines for delivery of features with the help of the team. ● Analyze system and product requirements to design optimal and scalable system architectures. ● Improve our software engineering processes towards the continuous improvement of reliability, scalability, and maintainability of all our systems.Key Tasks and Responsibilities: ● Work independently on large software engineering tasks and decomposing tasks for others in a pod/project-team. ● Collaborating with a diverse team of Engineers, Scientists, Data Analysts, Product Managers, and User Experience experts to craft an experience that will impact the face of farming. ● Producing high quality code with an emphasis on software craftsmanship. ● Working with senior and staff engineers across the business unit to implement engineering architectures for the product/project. ● Ensuring our codebase is continuously deliverable and deployable. ● Developing infrastructure that enables product management to garner key insights into customer behavior and refine product roadmap to meet customer needs. ● Participate in design and code reviews to share knowledge, help each other learn new things and take pride in making our code better. ● Tracking; evaluates progress against deadlines, estimated vs. actual, supports planning processes. Key working relations: ● With Project/Program Managers - to work on deliverables on a day to day basis and help the pod/project navigate through scheduling and pod pipeline management. To drive collaboration with the pod. ● With Product Management - to discuss and help complete product-specifications with software-technical elements. ● With Engineering Manager - to discuss engineering pipeline, process. To work together on career progression of self and juniors. ● With Engineering Team - to articulate through product-specifications and distribute tasks among self and the members of a pod. To work with members to provide the right cost estimates for various tasks. To mentor junior engineers in the team. Key figures: ● Direct Reports: N/A ● Managed Positions (R): Associate Software Engineer ● Financial Figure: N/A ● Other: Responsible for leading a pod of junior software engineers and ensure feature delivery with the best quality. Qualifications and competencies: ● Bachelors in computer science/engineering, IT, electronics or information science. ● 2+ years of full stack software development experience. ● Experience working with Product and Design to ship ground-breaking features. ● Software engineering depth with experience in solving technical challenges. ● Interest in working with a team that values testing. ● Expert in designing, implementing and troubleshooting ALL portions of a production software stack. ● Excellent written and verbal communication, presentation, engineering diagrams, and listening skills with the ability to present complex technical information in a clear and concise manner. ● Experience in messaging paradigms and middleware. ● Experience with Amazon Web Services and server-side scripting tools. ● Good-to-have: Experience in the web and other frontend stacks. ● Good-to-have: Experience in Java technology stack, micro-services frameworks 
       Senior Software EngineerMain Purpose:Be a software engineering leader and create an impact on the world by building features for FarmRise: ● Deliver high end features working with a cross-functional team. ● Maintain timelines for delivery of features with the help of the team. ● Analyze system and product requirements to design optimal and scalable system architectures. ● Improve our software engineering processes towards the continuous improvement of reliability, scalability, and maintainability of all our systems.Key Tasks and Responsibilities: ● Work independently on large software engineering tasks and decomposing tasks for others in a pod/project-team. ● Collaborating with a diverse team of Engineers, Scientists, Data Analysts, Product Managers, and User Experience experts to craft an experience that will impact the face of farming. ● Producing high quality code with an emphasis on software craftsmanship. ● Working with senior and staff engineers across the business unit to implement engineering architectures for the product/project. ● Ensuring our codebase is continuously deliverable and deployable. ● Developing infrastructure that enables product management to garner key insights into customer behavior and refine product roadmap to meet customer needs. ● Participate in design and code reviews to share knowledge, help each other learn new things and take pride in making our code better. ● Tracking; evaluates progress against deadlines, estimated vs. actual, supports planning processes. Key working relations: ● With Project/Program Managers - to work on deliverables on a day to day basis and help the pod/project navigate through scheduling and pod pipeline management. To drive collaboration with the pod. ● With Product Management - to discuss and help complete product-specifications with software-technical elements. ● With Engineering Manager - to discuss engineering pipeline, process. To work together on career progression of self and juniors. ● With Engineering Team - to articulate through product-specifications and distribute tasks among self and the members of a pod. To work with members to provide the right cost estimates for various tasks. To mentor junior engineers in the team. Key figures: ● Direct Reports: N/A ● Managed Positions (R): Associate Software Engineer ● Financial Figure: N/A ● Other: Responsible for leading a pod of junior software engineers and ensure feature delivery with the best quality. Qualifications and competencies: ● Bachelors in computer science/engineering, IT, electronics or information science. ● 2+ years of full stack software development experience. ● Experience working with Product and Design to ship ground-breaking features. ● Software engineering depth with experience in solving technical challenges. ● Interest in working with a team that values testing. ● Expert in designing, implementing and troubleshooting ALL portions of a production software stack. ● Excellent written and verbal communication, presentation, engineering diagrams, and listening skills with the ability to present complex technical information in a clear and concise manner. ● Experience in messaging paradigms and middleware. ● Experience with Amazon Web Services and server-side scripting tools. ● Good-to-have: Experience in the web and other frontend stacks. ● Good-to-have: Experience in Java technology stack, micro-services frameworks 
      • no data
      • permanent
      End-to-end ownership of the Business UnitOwnership of Business Unit level P&LSet long term vision, ambition and goal for the BU and own the execution for the sameLead, coach and work closely with a team of PBD (Product, Business and Delivery) leads for the unitDevelop new products / capabilities for the BU backed by a thorough understanding of market needs and consumer insights
      End-to-end ownership of the Business UnitOwnership of Business Unit level P&LSet long term vision, ambition and goal for the BU and own the execution for the sameLead, coach and work closely with a team of PBD (Product, Business and Delivery) leads for the unitDevelop new products / capabilities for the BU backed by a thorough understanding of market needs and consumer insights
      • no data
      • permanent
      Responsibilities1. Lead and coordinate design and implementation of product development and enhancements2. Create an engineering road-map, align with business partners on prioritisation3. Plan deliveries on your road-map, on time and within budget4. Demonstrate strong operational excellence and maintain high code quality5. Manage the day-to-day activities of the engineering team within an agile environment6. Build an awesome engineering team by hiring, mentoring, retaining best talent7. Work closely with the engineers to architect and develop the best technical design and approach8. Report on status of development, quality, operations, and system performance to management9. Work with the Engineering lead and Staff Engineers to identify Platform components and opportunities to use/re-use them across productsRequirements1. At least 4 years’ experience managing software development teams2. Hands-on architecture and design experience3. Well versed with modern programming languages (Java, Go, Python) and open-source technologies4. Track record of building and leading software and operations teams5. Ability to deep dive with an analytical and metrics-driven mindset6. Excellent written and verbal communication skills and an ability to present technical informationin a clear and concise manner to a variety of audiences7. Ability to think clearly, analyse quantitatively, problem-solve, scope technical requirements and prioritise tasks8. Experience with AWS or similar cloud technologies 
      Responsibilities1. Lead and coordinate design and implementation of product development and enhancements2. Create an engineering road-map, align with business partners on prioritisation3. Plan deliveries on your road-map, on time and within budget4. Demonstrate strong operational excellence and maintain high code quality5. Manage the day-to-day activities of the engineering team within an agile environment6. Build an awesome engineering team by hiring, mentoring, retaining best talent7. Work closely with the engineers to architect and develop the best technical design and approach8. Report on status of development, quality, operations, and system performance to management9. Work with the Engineering lead and Staff Engineers to identify Platform components and opportunities to use/re-use them across productsRequirements1. At least 4 years’ experience managing software development teams2. Hands-on architecture and design experience3. Well versed with modern programming languages (Java, Go, Python) and open-source technologies4. Track record of building and leading software and operations teams5. Ability to deep dive with an analytical and metrics-driven mindset6. Excellent written and verbal communication skills and an ability to present technical informationin a clear and concise manner to a variety of audiences7. Ability to think clearly, analyse quantitatively, problem-solve, scope technical requirements and prioritise tasks8. Experience with AWS or similar cloud technologies 
      • bengaluru / bangalore
      • permanent
      Designation: Data Analyst Location : Bangalore  A bachelor’s degree in Engineering, Mathematics, Statistics, or other quantitative disciplinesMin 1-5 years experience working with large data sets, with good understanding of data infrastructure - pipelines and platforms, BI interfaces and visualization layers.. Thorough knowledge of SQL, and top data mining softwares + data viz tools like Tableau software (Good to have )Hands on experience of python or R   (Good to have )An analytical mind and inclination for problem-solving, with strong attention to detail (Mandatory )Ability to draw conclusions from data and recommend actions. Willingness to self learn new techniques and achieve results (Mandatory)Excellent written and verbal presentation skills.High energy and a desire to work in a results-oriented, fast growth cross functional environment.A team player, with great stakeholder management skills, and a passion to collaborate, and deliver results.Ability to work in a fast paced and challenging environment of an early stage startup.
      Designation: Data Analyst Location : Bangalore  A bachelor’s degree in Engineering, Mathematics, Statistics, or other quantitative disciplinesMin 1-5 years experience working with large data sets, with good understanding of data infrastructure - pipelines and platforms, BI interfaces and visualization layers.. Thorough knowledge of SQL, and top data mining softwares + data viz tools like Tableau software (Good to have )Hands on experience of python or R   (Good to have )An analytical mind and inclination for problem-solving, with strong attention to detail (Mandatory )Ability to draw conclusions from data and recommend actions. Willingness to self learn new techniques and achieve results (Mandatory)Excellent written and verbal presentation skills.High energy and a desire to work in a results-oriented, fast growth cross functional environment.A team player, with great stakeholder management skills, and a passion to collaborate, and deliver results.Ability to work in a fast paced and challenging environment of an early stage startup.

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