what is a head of communications?
The role of a head of communications (HoC) is multifaceted, central, and crucial in any organisation. When you don the mantle of head of communications, you essentially become the principal architect of the company's voice, image, and narrative. While many outsiders perceive this role to predominantly revolve around media relations and public announcements, the real depth is much more profound.
As the head of communications, you are tasked with crafting coherent, compelling, and consistent stories that not only resonate with the public but also align meticulously with your organisation's ethos, values, and strategic ambitions. Both the internal and external channels of communication are under your purview. This means ensuring that your internal teams are aligned, informed, and motivated while also ensuring the external world, including stakeholders, media, and the general public, perceives your organisation positively.
Every press release, every corporate announcement, and every piece of communication that leaves the organisation carries your imprint. You collaborate with diverse departments – from marketing and PR to HR, stitching together unified narratives that bolster corporate branding. There are plenty of challenges, from managing crises to mitigating negative publicity. Your role is pivotal.
If steering an organisation's communication, building its reputation, and shaping its narrative intrigues you, then this leadership role beckons. Envisioned correctly, the head of communications role isn't just about communication; it's about connection. So, if you're ready to connect, read on and learn more about this captivating career.
find your jobaverage salary of a head of communications
According to Payscale, the average salary of a head of communications is ₹24,00,000 per year. This amount varies depending on the size of the organisation, sector, and years of experience. Generally, for those starting in senior roles, the pay bracket begins at ₹15,00,000 per annum. With extensive experience and a track record of success, one can expect packages upwards of ₹50,00,000 annually. It's worth noting that in multinational corporations or highly reputed Indian companies, the salary can be significantly higher, complete with added benefits and incentives.
factors that affect a head of communications’ pay
Several factors shape the earning potential of a head of communications. The primary influencer is the industry type. For instance, if you're embedded within high-velocity sectors like technology, finance, or pharmaceuticals, the compensation is often on the higher side. This elevation in pay is attributable to the global scale of operations, the intricacy of communication needs, and the associated challenges.
Secondly, the company's stature and legacy are integral. While established market leaders tend to offer a more generous pay package owing to their deep pockets and larger operational scales, burgeoning startups bring to the table a different value proposition. While they might offer relatively moderate base pay, they often sweeten the deal with equity options, performance bonuses, and other incentives.
Geographical factors also come into play. Metropolitan cities, with their bustling corporate ecosystems and higher living costs, generally provide better compensation than tier-2 or tier-3 cities.
Your personal career trajectory is another determinant. Accumulated experience, proven track records of successfully managed campaigns, and prior stints in leadership roles can significantly augment your compensation. Crisis management, an essential facet of this role, if showcased aptly, can also bolster your negotiation leverage.
types of head of communications
The most common types of head of communications include:
- corporate communications head: as someone leading corporate communications, you focus on building and maintaining the company's public image. You handle investor relations and shareholder communication and engage with the broader corporate world.
- internal communications head: here, you primarily engage with employees. Your role involves ensuring that staff members are well-informed, aligned with company values, and feel connected to the organisation's goals.
- digital communications head: in this digital age, this role is centred around online communication strategies, from social media to email marketing. You're in charge of building a strong digital brand presence.
working as a head of communications
Serving as a head of communications professional is both challenging and rewarding. You craft narratives, manage crises, and lead teams, ensuring your organisation's voice remains consistent and influential. If weaving stories and managing perceptions intrigue you, read on. The world of communications leadership awaits.
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head of communications job description
The specific duties of a head of communications include:
- strategic planning: you are responsible for devising and implementing a comprehensive communication strategy that aligns with the company's objectives.
- team management: you lead and mentor a team of communication professionals, so it is crucial to ensure projects are executed effectively.
- crisis management: should any public relations crisis emerge, you are the frontline defence, formulating responses and managing the company's reputation.
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work environment
The work environment for a head of communications is dynamic. Typically housed within corporate offices, you often find yourself in meetings, brainstorming sessions, or media briefings. Depending on the organisation's size and sector, you may have a dedicated communications department or a more compact team. The role is collaborative. You constantly liaise with other departments like marketing, HR, and even finance, ensuring that all communication aligns with the company's ethos. Modern tech tools, from digital analytics to project management software, become your best friends, aiding in strategy formulation and execution. While the job can be demanding, with occasional long hours, especially during product launches or crises, the gratification of seeing successful communication campaigns makes it worth the effort.
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who are your colleagues?
As a head of communications, your colleagues span across the organisational chart. Directly, you manage a team of communication specialists, content writers and creators, and PR professionals. But beyond your immediate team, you frequently collaborate with marketing managers and other members of the marketing department, ensuring that promotional strategies are communicated effectively. The human resources team might seek your expertise in employee engagement initiatives, ensuring internal communications are transparent and morale-boosting.
The executive leadership, including the chief executive officer (CEO) and chief operations officer (COO), will often be in touch, seeking your insights on strategic communication and reputation management. Then there are external colleagues: PR agencies, media personnel, and sometimes even influencers or brand ambassadors, with whom you'd engage for various campaigns or events. In essence, the role is deeply interconnected, ensuring you never work in isolation but are always in sync with various stakeholders.
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work schedule
The work schedule for a head of communications usually aligns with typical corporate hours, starting around 9 am and wrapping up by 6 pm. However, flexibility is key. With product launches, press conferences, or unforeseen crises, some days might stretch longer. If your company operates globally, you might also find yourself catering to different time zones, occasionally requiring early morning or late-night calls. Thankfully, most organisations value work-life balance, allowing for remote work or flexible hours when the job permits. Weekend work is rare but can be anticipated during significant campaigns or events.
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job outlook
The job outlook for a head of communications is promising. With the rising importance of brand image and the digital transformation of businesses, the need for effective communication leaders is paramount. Companies, both established and startups, realise the value of a consistent and influential brand voice. This appreciation translates to growing opportunities in various sectors.
As businesses expand their reach, both domestically and internationally, they seek seasoned professionals who can cater to diverse audiences and cultures. Opportunities aren't restricted to corporations alone. NGOs, government bodies, and educational institutions increasingly value communication, opening diverse avenues for professionals. For those in the role, there's potential upward mobility. With experience and proven expertise, transitioning into broader leadership roles, such as chief marketing officers (CMOs) or even CEOs, is not uncommon.
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advantages of finding a head of communications job through randstad
Finding your head of communications job through Randstad provides important advantages such as:
- a wide variety of training and development opportunities
- an experienced contact person to provide help if needed
- a range of opportunities in your area
- get paid on a monthly basis
- temporary and permanent contracts
Want a permanent contract? A temporary job as a head of communications is often a stepping stone to an attractive permanent job. Every year, thousands of people earn a permanent contract with great employers thanks to a temporary job found through Randstad. What's more, many companies recruit their permanent employees through Randstad too!
education and skills
Some of the academic qualifications for head of communications include:
- bachelor's degree: a degree in communications, journalism, or public relations is often the foundational entry point. As the head of communications, you will be expected to have this level of education.
- master’s degree or certification: advanced degrees or professional certifications in communications, media studies, or business management enhance your credentials, offering deeper insights into strategic communication and leadership. While it is possible to become a head of communication without a master's degree, having one will be very beneficial.
- industry-specific training: depending on the sector you're in, undergoing courses or workshops specific to that industry can be beneficial. For instance, if you're in healthcare, understanding medical communications is crucial.
head of communications skills and competencies
Some of the qualities of a head of communications include:
- strategic thinking: being able to devise and implement effective communication strategies tailored to an organisation's goals is essential.
- crisis management: you possess the ability to quickly assess situations, devise appropriate responses, and manage potential reputational risks.
- team leadership: leading a diverse team of professionals, ensuring cohesiveness and driving them towards common objectives is a core competency.
FAQs about working as a head of communications
Here, you will find the answers to the most frequently asked questions about the profession of a head of communications.
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do I need a background in PR to be a head of communications in India?
While a PR background can be beneficial, what's more important is an understanding of strategic communication, leadership, and industry knowledge.
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how is a head of communications different from a public relations manager?
A head of communications oversees broader strategies encompassing internal, external, and digital communication, while a PR Manager specifically focuses on public image and media relations.
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is head of communications a desk job?
While there are desk-based tasks, a significant portion involves collaboration, meetings, and networking events.
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is a master's degree mandatory for a head of communications?
While not always mandatory, a master's degree can enhance career prospects, offering advanced skills and networking opportunities.
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how important is industry-specific knowledge for a head of communications?
Understanding the nuances of your industry ensures tailored, effective communication strategies, making it quite crucial.
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how do I apply for a head of communications vacancy?
Applying for a head of communications job is easy: create a Randstad profile and search our job offers for vacancies in your area. Then simply send us your CV and cover letter. Need help with your application? Check out all our job search tips here!