<p>Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.</p><p>We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.</p><p></p><p>At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.</p><p>We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.</p><p></p><p></p><p>Job Description: Senior Credit Controller (GCC )Role OverviewAs a Senior Credit Controller, you are the specialist who drives results. You are not only a collector but also a strategic problem solver who investigates customer processes and implements structured, project-based improvements within the financial chain between Randstad Groep Nederland and its customers</p><p>The diversity of customers and cooperation with international stakeholders make this position dynamic and varied. You will be given significant freedom and are expected to act proactively and independently, balancing financial and commercial interests to achieve targets agreed upon with the CFOs. Your primary focus is on resolving complex issues that hinder prompt customer payments.</p><p></p><p></p><p>Key ResponsibilitiesCollections & Account ManagementReceivables Recovery: Proactively collect and recover customer receivables via telephone and email communication.</p><p></p><p>System Maintenance: Accurately update all collection actions and notes within the financial system, Crest.</p><p></p><p>Account Reconciliation: Perform regular and detailed reconciliation of client accounts to ensure data integrity.</p><p></p><p>Bad Debt Management: Monitor and maintain a low bad debt provision through diligent follow-up.</p><p></p><p>Dispute Resolution & Process ImprovementCross-Functional Collaboration: Resolve disputes by working closely with onshore Account Managers and the Billing team to reduce debt ageing.</p><p></p><p>Chain Optimization: Look across the entire financial chain to identify and lead structural improvements that increase efficiency.</p><p></p><p>Stakeholder Engagement: Effectively convince stakeholders of your findings and work together on improvement opportunities.</p><p></p><p></p><p></p><p>Required Skills & QualificationsExperience & EducationEducation: Bachelor’s or Master’s degree in a financial direction (e.g., B.Com, M.Com, or MBA Finance), serving as the equivalent to the Dutch HBO standard.</p><p></p><p>Professional Experience: At least 5 years of demonstrable experience in national and international credit management.</p><p></p><p>Data Analysis: Proven ability to work with complex data, including developing reports, dashboards, and performing ad hoc analyses.</p><p></p><p>Financial Literacy: Strong understanding of financial processes and figures; knowledge of accounting is considered a plus.</p><p></p><p>Technical ProficiencyOffice Tooling: Advanced proficiency in Excel and Google Sheets.</p><p></p><p>BI & Analytics: Experience with BI tooling such as Tableau, Power BI, or similar platforms.</p><p></p><p>Credit Software: Extensive experience with credit management software (e.g., Sidetrade, HighRadius, Onguard, or GetPaid) and a drive to optimize their functionality.</p><p></p><p>Soft Skills & LanguageCommunication: Excellent command of the English language, both written and verbal.</p><p></p><p>Independence: Ability to work independently and remain results-oriented while seizing new opportunities.</p><p></p><p>Collaboration: A true team player who enjoys "visiting" and collaborating with customers and colleagues via digital platforms like Zoom or Google Meet.</p><p></p><p></p><p></p><p>Decision Making Authority: No decision making authority</p><p>Supervisory Responsibility:</p><p>☒No supervisory responsibility</p><p>☐Provides guidance, leadership, or training to other employees (no direct supervision)</p><p>☐Directly responsible for supervising non-exempt, clerical, or office administrative personnel</p><p>☐Directly responsible for supervising exempt, professional, or technical employees</p><p>☐Directly responsible for supervising supervisory/managerial employees</p><p>☐No direct reports but manages a process</p><p>Organizational Structure:</p><p>Job Title this position reports: Supervisor/Team Leader or above</p><p> </p><p>Working Conditions:</p><p>Please describe the following work conditions that are generally required to execute the principal duties of this position</p><p>Physical surroundings (e.g. office equipment): Office Environment</p><p>Adverse working environment (e.g. specify extent of exposure to noise, extreme temperature, dirt, dangerous machinery or other hazardous conditions requiring safety adherence and/or PPE equipment): NA</p><p>Physical Effort: (Specify repetitive lifting, bending, stooping, or other physical effort required): NA</p><p>Domestic/International Travel: None</p><p>Extensive Hours: 40-45/average</p><p>The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts or working conditions. Randstad Group NL, reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.</p><p></p><p></p><p></p><p>Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.</p>

<p>Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.</p><p>We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.</p><p></p><p>At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.</p><p>We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.</p><p></p><p></p><p>The Account Service Representative manages an assigned portfolio of accounts. Proper management ensures prompt receipt of payment and resolution of aged receivables, while adhering to outlined policies and procedures. Seeking qualified candidates to enter this role with the ability and desire to build upon their skills and grow into higher level roles within the company.</p><p>● Manage monthly assigned accounts receivable portfolio, by contacting new and delinquent customers to discern cause of non-payment resolution of issues and to facilitate payment.</p><p>● Utilize High Radius as the primary tool for managing the collection worklist, driving outreach and due diligence efforts to clients.</p><p>● Ensure account’s revenue days sales outstanding (DSOs) is minimized and company cash position is maximized by ensuring prompt payment by customers, achieving monthly cash collection goal and mitigating exposure to bad debt.</p><p>● Identify high-risk accounts and escalate to Supervisor/Manager of Collections, as necessary.</p><p>● Identify quality issues contributing to delinquent balances and initiate resolution.</p><p>● Develop an individual action plan, contributing to company profitability, focusing on A/R business result improvement.</p><p>● Maintain detailed documentation of all events within the High Radius database, including conversations, contacts, and any discrepancies.</p><p>● Prioritize and maintain an assigned portfolio of accounts using the High Radius tool.</p><p>● Work directly with customers to improve processes, collect cash, and enhance relationships.</p><p>● Maintain a high level of customer service, internally and externally.</p><p>● Perform reconciliations as required to support contractual and/or process requirements.</p><p>● Work with the Credit team and Billing Specialist to resolve discrepancies with payment terms and billing issues on invoices.</p><p></p><p>Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.</p>

<p>Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.</p><p>We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.</p><p></p><p>At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.</p><p>We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.</p><p></p><p></p><p>The Account Service Representative manages an assigned portfolio of accounts. Proper management ensures prompt receipt of payment and resolution of aged receivables, while adhering to outlined policies and procedures. Seeking qualified candidates to enter this role with the ability and desire to build upon their skills and grow into higher level roles within the company.</p><p>● Manage monthly assigned accounts receivable portfolio, by contacting new and delinquent customers to discern cause of non-payment resolution of issues and to facilitate payment.</p><p>● Utilize High Radius as the primary tool for managing the collection worklist, driving outreach and due diligence efforts to clients.</p><p>● Ensure account’s revenue days sales outstanding (DSOs) is minimized and company cash position is maximized by ensuring prompt payment by customers, achieving monthly cash collection goal and mitigating exposure to bad debt.</p><p>● Identify high-risk accounts and escalate to Supervisor/Manager of Collections, as necessary.</p><p>● Identify quality issues contributing to delinquent balances and initiate resolution.</p><p>● Develop an individual action plan, contributing to company profitability, focusing on A/R business result improvement.</p><p>● Maintain detailed documentation of all events within the High Radius database, including conversations, contacts, and any discrepancies.</p><p>● Prioritize and maintain an assigned portfolio of accounts using the High Radius tool.</p><p>● Work directly with customers to improve processes, collect cash, and enhance relationships.</p><p>● Maintain a high level of customer service, internally and externally.</p><p>● Perform reconciliations as required to support contractual and/or process requirements.</p><p>● Work with the Credit team and Billing Specialist to resolve discrepancies with payment terms and billing issues on invoices.</p><p></p><p></p><p></p><p>Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.</p>