Key Responsibilities :
- Monitor Data Flow End-to-End
- Ensure timely, accurate flow of product data from Windchill to P360 to Salesforce to Website.
- Set up dashboards/alerts to proactively identify data issues.
- Own Data Sync & Validation
- Conduct regular audits to validate data consistency across platforms.
- Work with tech teams to fix data mismatches or failed jobs.
- Manage System Integrations
- Collaborate with IT and integration teams to ensure connectors are robust and up to date.
- Maintain documentation of integration workflows.
- Incident Management & Root Cause Analysis
- Respond to sync failures, website data discrepancies, or user-reported issues.
- Perform RCA and implement long-term fixes.
- Improve Data Operations
- Recommend and implement process or tooling improvements.
- Suggest automation or monitoring enhancements to reduce manual overhead.