Areas of Responsibilities:
Transition Management: - Post-Contract Phase
• Gain an in-depth understanding of Client requirements, expectations (SLAs, performance parameters
etc.), standards and procedures and help establish exit (gating) criterion for the transition phases
• Setup the transition/project management, track & report, governance of all transitions supported in line
...
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job details
this job offer closes in 4 days
summary
posted 24 december 2025
- reference number
- JPC - 114687
randstad professional
we bring diverse and pre qualified professional talent and businesses together to connect the right people with the right roles. by building specialized teams, we help individuals flourish in their careers and businesses succeed.
job details
with the agreed transition methodology, framework and tools
• Track scope changes and raise relevant CR's
• Understand the contractual requirements from both client and
• Help transition lead formulate strategies and plans for setting up a transition environment following a
RFP win
• Remind PM towards commercial transition project milestones (if any) and ensure that invoices are
raised by the project manager with reference to these dates and/or on completion of deliverables
• Review the outcome of the Transition deliverables to determine any corrective actions that could be
taken to improve future delivery in terms of cost, quality and client satisfaction
• Establish communication plan & ensure it is followed (both internal & external)
• Monitor, evaluate & report risks during each phase of transition Pre-Contract Phase
• Support RFP/RFIs and client visitsDelivery Support:
• Help the transition manager Implement the change management plan
• Work with the delivery team and handhold them to ensure that there is a smooth transition into the
steady stateGovernance:
• Raise relevant CRs as part of the post contract due diligence process
• Drive escalation processes for resource issues, delayed project phases such as non-progress of KT,
missed deadlines and other planning issues
• Responsible for timely resolution of escalated issues and implementing appropriate corrective actions•
Ensure Transition processes in line with the transition methodology (managing risk, governance, quality
assurance, issue resolution, reporting)
• Ensure Transition is within time and budget and meet the required level of qualityKnowledge Transition:
• Plan and facilitate KT sessions during the Acquisition period and report progress to the Client
Transition Management team
• Collect inputs to track the effectiveness of KT sessions and take corrective actions as necessary •
Identify technical constrains for niche KTs and use prior KR experiences and knowledge to propose
unique staffing solutions
• Conduct and participate in risk audits, propose and implement mitigation plans for KTs that are hostile
or that which are inadequate
• Ensure the team adhere to the Transition plan and KT process frameworksSales Support:
• Work as part of the RFP team for any new or existing account and be responsible for the Transition
PlanPeople Management:
• Guide Transition Analysts/Members, if any
• Provide inputs to the Transition Director to assist him in identifying cross-skilling/ training needs"
show more• Track scope changes and raise relevant CR's
• Understand the contractual requirements from both client and
• Help transition lead formulate strategies and plans for setting up a transition environment following a
RFP win
• Remind PM towards commercial transition project milestones (if any) and ensure that invoices are
raised by the project manager with reference to these dates and/or on completion of deliverables
• Review the outcome of the Transition deliverables to determine any corrective actions that could be
taken to improve future delivery in terms of cost, quality and client satisfaction
• Establish communication plan & ensure it is followed (both internal & external)
• Monitor, evaluate & report risks during each phase of transition Pre-Contract Phase
• Support RFP/RFIs and client visitsDelivery Support:
• Help the transition manager Implement the change management plan
• Work with the delivery team and handhold them to ensure that there is a smooth transition into the
steady stateGovernance:
• Raise relevant CRs as part of the post contract due diligence process
• Drive escalation processes for resource issues, delayed project phases such as non-progress of KT,
missed deadlines and other planning issues
• Responsible for timely resolution of escalated issues and implementing appropriate corrective actions•
Ensure Transition processes in line with the transition methodology (managing risk, governance, quality
assurance, issue resolution, reporting)
• Ensure Transition is within time and budget and meet the required level of qualityKnowledge Transition:
• Plan and facilitate KT sessions during the Acquisition period and report progress to the Client
Transition Management team
• Collect inputs to track the effectiveness of KT sessions and take corrective actions as necessary •
Identify technical constrains for niche KTs and use prior KR experiences and knowledge to propose
unique staffing solutions
• Conduct and participate in risk audits, propose and implement mitigation plans for KTs that are hostile
or that which are inadequate
• Ensure the team adhere to the Transition plan and KT process frameworksSales Support:
• Work as part of the RFP team for any new or existing account and be responsible for the Transition
PlanPeople Management:
• Guide Transition Analysts/Members, if any
• Provide inputs to the Transition Director to assist him in identifying cross-skilling/ training needs"
experience
15 Areas of Responsibilities:
Transition Management: - Post-Contract Phase
• Gain an in-depth understanding of Client requirements, expectations (SLAs, performance parameters
etc.), standards and procedures and help establish exit (gating) criterion for the transition phases
• Setup the transition/project management, track & report, governance of all transitions supported in line
with the agreed transition methodology, framework and tools
• Track scope changes and raise relevant CR's
• Understand the contractual requirements from both client and
• Help transition lead formulate strategies and plans for setting up a transition environment following a
RFP win
• Remind PM towards commercial transition project milestones (if any) and ensure that invoices are
raised by the project manager with reference to these dates and/or on completion of deliverables
• Review the outcome of the Transition deliverables to determine any corrective actions that could be
taken to improve future delivery in terms of cost, quality and client satisfaction
• Establish communication plan & ensure it is followed (both internal & external)
...
Transition Management: - Post-Contract Phase
• Gain an in-depth understanding of Client requirements, expectations (SLAs, performance parameters
etc.), standards and procedures and help establish exit (gating) criterion for the transition phases
• Setup the transition/project management, track & report, governance of all transitions supported in line
with the agreed transition methodology, framework and tools
• Track scope changes and raise relevant CR's
• Understand the contractual requirements from both client and
• Help transition lead formulate strategies and plans for setting up a transition environment following a
RFP win
• Remind PM towards commercial transition project milestones (if any) and ensure that invoices are
raised by the project manager with reference to these dates and/or on completion of deliverables
• Review the outcome of the Transition deliverables to determine any corrective actions that could be
taken to improve future delivery in terms of cost, quality and client satisfaction
• Establish communication plan & ensure it is followed (both internal & external)
...
• Monitor, evaluate & report risks during each phase of transition Pre-Contract Phase
• Support RFP/RFIs and client visitsDelivery Support:
• Help the transition manager Implement the change management plan
• Work with the delivery team and handhold them to ensure that there is a smooth transition into the
steady stateGovernance:
• Raise relevant CRs as part of the post contract due diligence process
• Drive escalation processes for resource issues, delayed project phases such as non-progress of KT,
missed deadlines and other planning issues
• Responsible for timely resolution of escalated issues and implementing appropriate corrective actions•
Ensure Transition processes in line with the transition methodology (managing risk, governance, quality
assurance, issue resolution, reporting)
• Ensure Transition is within time and budget and meet the required level of qualityKnowledge Transition:
• Plan and facilitate KT sessions during the Acquisition period and report progress to the Client
Transition Management team
• Collect inputs to track the effectiveness of KT sessions and take corrective actions as necessary •
Identify technical constrains for niche KTs and use prior KR experiences and knowledge to propose
unique staffing solutions
• Conduct and participate in risk audits, propose and implement mitigation plans for KTs that are hostile
or that which are inadequate
• Ensure the team adhere to the Transition plan and KT process frameworksSales Support:
• Work as part of the RFP team for any new or existing account and be responsible for the Transition
PlanPeople Management:
• Guide Transition Analysts/Members, if any
• Provide inputs to the Transition Director to assist him in identifying cross-skilling/ training needs"
show more• Support RFP/RFIs and client visitsDelivery Support:
• Help the transition manager Implement the change management plan
• Work with the delivery team and handhold them to ensure that there is a smooth transition into the
steady stateGovernance:
• Raise relevant CRs as part of the post contract due diligence process
• Drive escalation processes for resource issues, delayed project phases such as non-progress of KT,
missed deadlines and other planning issues
• Responsible for timely resolution of escalated issues and implementing appropriate corrective actions•
Ensure Transition processes in line with the transition methodology (managing risk, governance, quality
assurance, issue resolution, reporting)
• Ensure Transition is within time and budget and meet the required level of qualityKnowledge Transition:
• Plan and facilitate KT sessions during the Acquisition period and report progress to the Client
Transition Management team
• Collect inputs to track the effectiveness of KT sessions and take corrective actions as necessary •
Identify technical constrains for niche KTs and use prior KR experiences and knowledge to propose
unique staffing solutions
• Conduct and participate in risk audits, propose and implement mitigation plans for KTs that are hostile
or that which are inadequate
• Ensure the team adhere to the Transition plan and KT process frameworksSales Support:
• Work as part of the RFP team for any new or existing account and be responsible for the Transition
PlanPeople Management:
• Guide Transition Analysts/Members, if any
• Provide inputs to the Transition Director to assist him in identifying cross-skilling/ training needs"
