A global corporation providing innovative products and services to manufacturing, consumer durables, healthcare and energy, and utilities industries. Over $30 billion in sales and operations in over 65 countries.
However, their sales were carried out through a network of distributors who had complete control over their employees with minimal involvement from the company. This adversely impacted sales, creating an urgent need to deploy an integrated staffing model. The client sought to employ outsourced salesforce and directly manage their performance for better control over the sales process.
Our fully integrated staffing solution helped the client address their core challenges. Our presence across multiple locations in India and strong relationship with HR and line managers facilitated efficient management of outsourced employees at various locations.
- enabled end-to-end management of the client’s recruitment needs and performance management systems including annual appraisals, rewards and recognition programs, etc.
- submitted monthly reports – ranging from departmental head counts to location-based costing reports, for granular visibility and control
- verified reimbursement bills for all employees and deployed a dedicated resource for this task
- used design thinking principles and zero-based design workshops to create a customer-first culture across the organization
greater control over salesforce with direct and seamless management of sales personnel
on-job coaching for overall development and employee engagement
highly effective and productive salesforce through standardized HR practices across the country
complete compliance with norms