what is a delivery executive?

As a delivery executive, you are responsible for delivering packages, documents, and various other items to their destinations. You typically work within a designated area. You play a crucial role in ensuring that packages and other items are delivered to the intended recipient on time. Your employer will most often be delivery companies, couriers, or e-commerce stores.

Your role involves picking up packages from depots and other locations where packages are prepared for delivery. You then deliver the package to the recipient in a timely manner, taking care not to damage the package in the process. Depending on the specifics of your job, you may be expected to drive as part of your duties.

You use good communication skills together with solid interpersonal skills to interact with customers in a friendly yet professional manner. Good time management and organisational ability are also important in this line of work. Failure to keep on top of your schedule can result in missed delivery windows and a bad reputation for your employer. A degree of physical fitness is required, also. Some packages may be heavy, and a good deal of your role involves being on your feet.

Does working as a delivery executive sound like something that would appeal to your personable nature and desire to be out and about during your day? If so, read on to find out what qualifications and skills are needed to succeed in this career.

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average salary of a delivery executive

According to Talent, the average salary of a delivery executive in India is approximately ₹192,000 per year. This average falls on the lower end of the overall pay scale for delivery executives, which starts at around ₹165,000 for entry-level positions. At the other end of the scale, the most experienced and senior delivery executives can earn as much as ₹364,500 per year. There are many factors that can impact how much you earn, however.

factors that affect delivery executive's pay

One of the biggest factors in determining your potential pay as a delivery executive is experience. If you have been in this profession for many years, you are likely to be able to command a higher salary than if you are just starting out. Education is less important for this line of work, and additional qualifications are unlikely to make a difference to your salary.

Another factor that can affect your salary includes the location of your employer and the region you work in. Companies serving densely-packed urban areas tend to pay higher salaries than those serving rural areas. Beyond that, the specifics of your job also play a role. For example, delivery executives who use their own vehicles may be paid more than those who use a company vehicle.


types of delivery executive

While the basic role remains unchanged, it is possible to find work in this profession in specific niches. There are different types of delivery, and the company you work for may specialise in one or more of these types. Here are some of the most common types of delivery executives:

  • package delivery executive: likely the most commonly known type of delivery executive. Package delivery executives handle the delivery of standard packages, documents, and other items destined for a location in the delivery executive's area.
  • courier delivery executive: this type of delivery executive is responsible for the delivery of sensitive and important documents or packages. Senders often pay more to ensure the safety of their packages.
  • food delivery executive: as the name suggests, a food delivery executive is responsible for delivering food. In many cases, the food will be travelling from a restaurant to a customer and needs to be promptly delivered so that it arrives fresh.
  • furniture delivery executive: this type of delivery executive is responsible for delivering furniture and other large items to customers.
  • online delivery executive: online delivery executives are responsible for delivering packages that have been ordered through e-commerce websites.

working as a delivery executive

Are you wondering what a delivery executive does daily? Read on to find out a delivery executive's work routine and duties.


education and skills

Some of the academic qualifications for delivery executives include:

  • Class 12th Certificate: qualifications are not mandated when seeking employment as a delivery executive. That being said, most employers will look for at least a higher secondary education.
  • driver's license: in the vast majority of cases, your role as a delivery executive involves driving a delivery vehicle. This means a valid driving license is required.

skills and competencies

Some of the qualities of a delivery executive include:

  • physical fitness: while some delivery executive roles are more physically demanding than others, almost all involve being on your feet and carrying things around.
  • time management: delivery executives often work alone. You use your time management skills to ensure you don't fall behind with your deliveries.
  • communication and interpersonal skills: you deal with customers on a regular basis, and not all of them are pleasant to interact with. You use your communication and interpersonal skills to ensure smooth interactions with customers.

FAQs about working as a delivery executive

Here are some common questions about working as a delivery executive:

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