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this job offer closes 17 may 2026

job details

this job offer closes 17 may 2026

summary

    posted 3 march 2026

    reference number
    JPC - 116786

    next steps

    • contact the recruiter
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    job details
    Core Responsibilities
    People Leadership & Operations
     Lead a team of analysts and specialists supporting Credit Card Finance & CSA;
    oversee recruitment, onboarding, coaching, performance management, and
    associate engagement.
     Serve as the single point of contact for SLC/US stakeholders regarding service ...
    levels, cadence, escalations, and issue triage.
     Establish a structured governance cadence (daily/weekly/monthly dashboards,
    KPIs, reconciliations, backlog reporting).Credit Card & CSA Process Ownership
     Oversee endtoend Credit Card (PLCC, Dual Card, TPC) processes including
    settlement exceptions, chargeback research, dispute documentation, and
    financial impact validation.
     Govern Centralized Sales Audit (CSA) processes—sales data validation,
    exception clearing, transaction audits, and cross-system reconciliations.
     Ensure timely and accurate posting of journal entries, GL adjustments,
    subledger validations, and balance sheet reconciliations across credit/CSA
    workstreams. Review and approve RCA for variances, reconciling items, missing transactions,
    mismatches between POS/merchant/acquirer systems, and data integrity
    exceptions.
     Maintain clear documentation and version-controlled SOPs across all credit and
    CSA processes.Controls, Compliance & Audit Readiness
     Ensure strong SOX & internal control environment across credit settlement,
    chargebacks, write-offs, sales audit processes, and system reconciliations.
     Oversee maker–checker mechanisms, exception logs, audit evidence readiness,
    and aging dashboards.
     Partner with Quality/Controls to close audit observations, strengthen policy
    adherence, and drive preventive controls.
    Analytics, Reporting & Insights
     Develop, enhance, and publish reporting/tools for transaction trends, variance
    analytics, reconciliation exceptions, chargeback aging, recovery outcomes, and
    automation opportunities.
     Drive data mining, SQL-based investigation, exception analytics, and
    standardized dashboards to proactively detect issues.
     Partner with Technology teams on automation, rule-based matching, and
    efficiency improvement opportunities.Collaboration & Stakeholder Management
     Coordinate with Stores, eCommerce, Merchant Services, Treasury,
    Accounting, IT, and Payment Providers to resolve cross-functional issues.
     Support enterprise initiatives requiring credit/CSA inputs (system changes,
    payment processor updates, GL redesign, financial controls).
     Ensure timely communication and alignment for close, volume spikes,
    seasonality, and promotional events impacting credit/CSA workload.

    experience

    6
    show more
    Core Responsibilities
    People Leadership & Operations
     Lead a team of analysts and specialists supporting Credit Card Finance & CSA;
    oversee recruitment, onboarding, coaching, performance management, and
    associate engagement.
     Serve as the single point of contact for SLC/US stakeholders regarding service
    levels, cadence, escalations, and issue triage.
     Establish a structured governance cadence (daily/weekly/monthly dashboards,
    KPIs, reconciliations, backlog reporting).Credit Card & CSA Process Ownership
     Oversee endtoend Credit Card (PLCC, Dual Card, TPC) processes including
    settlement exceptions, chargeback research, dispute documentation, and
    financial impact validation.
     Govern Centralized Sales Audit (CSA) processes—sales data validation,
    exception clearing, transaction audits, and cross-system reconciliations.
     Ensure timely and accurate posting of journal entries, GL adjustments,
    subledger validations, and balance sheet reconciliations across credit/CSA
    workstreams. Review and approve RCA for variances, reconciling items, missing transactions,
    mismatches between POS/merchant/acquirer systems, and data integrity
    ...
    exceptions.
     Maintain clear documentation and version-controlled SOPs across all credit and
    CSA processes.Controls, Compliance & Audit Readiness
     Ensure strong SOX & internal control environment across credit settlement,
    chargebacks, write-offs, sales audit processes, and system reconciliations.
     Oversee maker–checker mechanisms, exception logs, audit evidence readiness,
    and aging dashboards.
     Partner with Quality/Controls to close audit observations, strengthen policy
    adherence, and drive preventive controls.
    Analytics, Reporting & Insights
     Develop, enhance, and publish reporting/tools for transaction trends, variance
    analytics, reconciliation exceptions, chargeback aging, recovery outcomes, and
    automation opportunities.
     Drive data mining, SQL-based investigation, exception analytics, and
    standardized dashboards to proactively detect issues.
     Partner with Technology teams on automation, rule-based matching, and
    efficiency improvement opportunities.Collaboration & Stakeholder Management
     Coordinate with Stores, eCommerce, Merchant Services, Treasury,
    Accounting, IT, and Payment Providers to resolve cross-functional issues.
     Support enterprise initiatives requiring credit/CSA inputs (system changes,
    payment processor updates, GL redesign, financial controls).
     Ensure timely communication and alignment for close, volume spikes,
    seasonality, and promotional events impacting credit/CSA workload.

    experience

    6
    show more

      working at A client of Randstad India

      A client of Randstad India

      all a client of randstad india jobs (1433)

      job location

      Bangalore, Karnataka, India


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