Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.
At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
The Compliance Associate is responsible to ensure timeliness, correctness, and completeness of a Candidate’s file including - onboarding, contract updates, and ends, as well as Sub-vendor’s file. They will also provide reporting and analysis. The Compliance Associate is also responsible for compliance awareness, control consciousness, plus monitoring and navigating the company towards higher quality.
The Compliance Associate will be directly responsible for performing the day-to-day activities of the Compliance team, while providing exceptional customer service. The Compliance Associate reports to the Team Lead, Onboarding.
Objectives
● 100% compliancy on candidate screening / intake
● 100% contract compliancy for generic and specific client requirements
● Increase risk and compliance awareness
Task & Responsibilities
● Maintain a solid understanding of the business, company structure, corporate values, policies and procedures
● Review candidate & MVS candidate files / documents in a timely manner to ensure they are correct and complete, and that all legislative, client, and Randstad requirements are met
● Setup of placements & document review for our LOB’s placements (Bench, Mini Perm, Interco, Staffing, RSR, RD, Eng)
● Process Sub-vendor Account Set-ups, and that all legislative, client, and Randstad requirements are met
● Payment inquiries as well as payment reconciliation
● Submit Candidate background checks, per client requirements, in a timely manner, review to ensure they are correct & complete
● Distribute backcheck results “redacted” and archive in accordance to Randstad’s privacy policy
● Maintain and submit monthly Backcheck Billing & Anniversary tracker
● Provide exceptional customer service to both external and internal stakeholders
● Where required prepare manual contracts, updates, or other documents
● Daily intervention to escalate non-compliance issues, reporting & following up on remedies
● Process and system improvement suggestions to prevent non-compliance
● Participate in projects for client implementations, process improvements and system upgrades
● Execute special assignments as required; prepare various types of recurring & ad hoc reports
● Pro-actively contributing towards risk and compliance awareness and control consciousness
Education, Skills & Experience
● minimum of post-secondary education, preferably Bachelor Degree in Business Administration / HR
● minimum 2 years’ experience in an administrative role and 1 year in a corporate environment
● (verbally & written) in English - language proficiency is must
● Advanced skills in Microsoft Office & Google Suite
Key competences
● Energetic, enthusiastic and customer service focused attitude
● Detail oriented and analytical
● Excellent attention to detail and ability to manage competing priorities and continuously deliver on expectations
● Strong critical thinking and problem-solving skills with the ability to judge & decide on what requires immediate attention and action with a sense of urgency
● Ability to work autonomously in a team-driven environment
● Result driven self-starter with the ability to get things done and meet deadlines
Hours of operations for Compliance are from 08:30am-5:00pm EST, Monday to Friday.
Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
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