Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.
At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
role specification
mid office advisor
talent statutory compliance randstad uk mid office
the position
To provide a quality and highly efficient support to the Randstad UK business to support with defined Mid Office responsibilities. To forge relationships with all parties, including key internal stakeholders.
priorities for the role include:
compliance
● Responsible for the timely onboarding and clearance of candidates across Randstad UK
meeting all legal and client contractual requirements
● Monitor and update and report on ongoing compliance for candidates currently engaged in
assignment through Randstad UK
● Provide updates on candidate clearance pipeline, and ongoing compliance candidates statuses
● Communication with candidates through systems and phone to obtain compliance
requirements
● Building relationships with talents and internal stakeholders, providing an excellent service to
all customers
● Provide advice and guidance regarding compliance to candidates and internal stakeholders to
improve the pace of candidate clearance
● Maintain up-to-date knowledge of any legislative and contractual compliance requirements
and changes
competencies
● Excellent voice skills - may require direct contact with talent
● Data mindset - manage talent pipeline and clearances through effective use of all available
data
● Reporting and feedback - utilise available information to provide updates and feedback to the
mid office management team and internal stakeholders
● Drive and tenacity - driven to achieve deadlines required to clear talents for placement with
Randstad UK clients at the appropriate cadences
● Target orientation - ability to work to and meet call, activity and clearance targets required for
the designated role or specialism
Building Blocks
Randstad have a strong culture in ensuring our people are focussed to deliver against 4 building blocks which underpin all our activities. The desired behaviours against these building blocks are summarised below.
Excellent Execution
Provides high quality expertise. Able to persuade and convince others in a direct or indirect way whilst demonstrating a strong drive and commitment for delivery outstanding results.
Best people
Focus on continuous development of all business lines and produce practical solutions in line with the Randstad’s needs. Have the composure to stand back, take a dispassionate view and make well-considered decisions, even in stressful circumstances.
Strong concepts
Able to understand the business environment and Randstad’s needs in order to meet
expectations and requirements.
Superior brands
Be open and honest in your word and deed. Aim to build and maintain relationships with appropriate networks for people whilst actively promoting and demonstrating Randstad’s Core values.
Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
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