Process Assessment: Provide continuous feedback to Head Office (HO) on customer and business-related processes and dealership standards; assess the adequacy and effectiveness of the Process for Result.
Dealership Coaching: Coach the dealership team to seamlessly implement processes and carry out PDCA cycles to achieve sustained business results.
Capability Building: Identify performance and competency gaps in the dealership sales team and deploy targeted training. Ensure skill-matrix-based training is provided for key dealership roles (including FDE, DSE, DSM, DSPOC, and ADBDM).
Audit Culture: Execute rigorous self-audit processes at the dealership level and cultivate a proactive self-audit culture.
Review Cadence Support: Support DOEs (Dealer Operation Excellence leads) in executing review cadence events, such as dealer cluster forums for cross-learning, and the reviewing/grooming of new, underperforming, or weak dealers. Enable horizontal deployment of best practices across clusters.
Digital Governance: Ensure strict adherence to digital tools and dashboards, integrating digital platform outputs directly into the daily governance routines at the dealership.
Culture Initiatives: Drive and support $5\text{S}$ and TPM (Total Productive Maintenance) culture initiatives at selected dealerships.
let similar jobs come to you
we will keep you updated when we have similar job postings.
speed up your job search
create your randstad account
with a randstad account, you can:
- get personalized job recommendations
- apply faster to jobs
- have all your job applications in one place