Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.
At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
Oversees IT access management operations, including user provisioning, access reviews, and compliance monitoring. Develops and enforces access control policies and procedures, provides guidance to junior staff, and collaborates with cross-functional teams to enhance access management strategies and security measures
Leads the testing, integration and configuration of broad network segments, software, systems or applications with sizeable impact on business operations. Oversees releases to ensure effective deployment to the production environment, and follows up with development team on any failures, tracking problems to their conclusion/resolution
Collaborates with key stakeholders to understand and address business requirements, providing support on high-complexity issues related to services and systems. Serves as an escalation point for more complex issues and offers guidance to junior staff
Manages select broadly applicable IT infrastructure and contributes to the development and maintenance of administration standards and procedures. Documents key processes and helps to define user and technical support protocols
Leads analyses for management on system specifications, usage, functionality, and related performance metrics. Translates trends and opportunities for improvement into actionable insights and recommendations to enhance system performance and efficiency
Grade Descriptor
Requires specialized conceptual and practical knowledge in own discipline or field and comprehensive understanding of related disciplines
Solves complex and diverse problems
Works independently, receives minimal guidance
Leads projects or project steps within a broader or cross-functional project or may have accountability for on-going activities or objectives
Contributes to process improvements
Acts as a resource for and supports the development of colleagues with less experience
Impacts the ongoing achievement of customer, operational, project/program or key business/organizational/service objectives and recommends improvements within area of responsibility
Explains difficult or sensitive information to facilitate productive discussion; works to build consensus
Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
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Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.
At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
Oversees IT access management operations, including user provisioning, access reviews, and compliance monitoring. Develops and enforces access control policies and procedures, provides guidance to junior staff, and collaborates with cross-functional teams to enhance access management strategies and security measures
Leads the testing, integration and configuration of broad network segments, software, systems or applications with sizeable impact on business operations. Oversees releases to ensure effective deployment to the production environment, and follows up with development team on any failures, tracking problems to their conclusion/resolution
Collaborates with key stakeholders to understand and address business requirements, providing support on high-complexity issues related to services and systems. Serves as an escalation point for more complex issues and offers guidance to junior staff
Manages select broadly applicable IT infrastructure and contributes to the development and maintenance of administration standards and procedures. Documents key processes and helps to define user and technical support protocols
Leads analyses for management on system specifications, usage, functionality, and related performance metrics. Translates trends and opportunities for improvement into actionable insights and recommendations to enhance system performance and efficiency
Grade Descriptor
Requires specialized conceptual and practical knowledge in own discipline or field and comprehensive understanding of related disciplines
Solves complex and diverse problems
Works independently, receives minimal guidance
Leads projects or project steps within a broader or cross-functional project or may have accountability for on-going activities or objectives
Contributes to process improvements
Acts as a resource for and supports the development of colleagues with less experience
Impacts the ongoing achievement of customer, operational, project/program or key business/organizational/service objectives and recommends improvements within area of responsibility
Explains difficult or sensitive information to facilitate productive discussion; works to build consensus
Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
<p>Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.</p><p>We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.</p><p></p><p>At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.</p><p>We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.</p><p></p><p></p><p>Job Title: Internal Mid-Level Identity Governance and Administration (IGA) Business Analyst</p><p></p><p></p><p>Overview of the Role</p><p></p><p></p><p>This is a critical, internal mid-level position focused on the rapidly growing Identity Governance and Administration (IGA) platform. The IGA Business Analyst will serve as the crucial link between market stakeholders and the Level 3 development team. This role is essential for ensuring the quality and efficiency of changes, reducing incidents, and aligning all IGA implementations with market stakeholder needs and quality standards. The core focus will be on managing the high volume of change and enhancement requests while ensuring IGA implementations are robust and secure.-----Key Responsibilities</p><p>Stakeholder Engagement and Requirement Gathering</p><p>Engage directly with market stakeholders to thoroughly understand their needs and challenges related to IGA processes and functionalities.</p><p></p><p>Gather precise and comprehensive business requirements for new major enhancements and bug fixes within the IGA platform.</p><p></p><p>Act as a liaison between market IT stakeholders and technical teams, translating business needs into technical specifications and vice versa.</p><p></p><p></p><p>Requirement Management and Documentation</p><p>Ensure all requirements are correctly discussed, analyzed, and thoroughly documented.</p><p></p><p>Facilitate requirement review sessions with stakeholders and development teams to ensure alignment and clarity.</p><p></p><p>Maintain a clear and accessible repository of IGA requirements and related documentation.</p><p></p><p></p><p>Quality Assurance and Testing Oversight</p><p>Work closely with developers to ensure requirements are accurately translated into technical solutions.</p><p></p><p>Collaborate on the creation of comprehensive test plans and test cases for all new changes, bug fixes, and enhancement requests.</p><p></p><p>Oversee and actively participate in the testing phase to ensure thorough validation before deployment to production.</p><p></p><p>Focus on reducing the volume of major incidents by ensuring high-quality, properly tested releases.</p><p></p><p></p><p>Process Improvement and Problem Resolution</p><p>Analyze existing implemented IGA workflows to identify areas for improvement, efficiency gains, and risk reduction.</p><p></p><p>Proactively highlight to market stakeholders what is right to implement and what might lead to issues or misalignment.</p><p></p><p>Propose and advocate for best practices in IGA implementations, guiding market stakeholders on appropriate solutions.</p><p></p><p>Assist in troubleshooting and resolving issues related to IGA functionality and integration.</p><p></p><p></p><p>Required Skill Sets: Mid-Level Identity and Governance Administration (IGA) Business Analyst</p><p>Core Business Analysis and IGA ExperienceSkill Area</p><p>Priority</p><p>Description</p><p>Business Analysis Fundamentals</p><p>High</p><p>Requirement elicitation, analysis, documentation (user stories, process flows, use cases), and validation. Experience bridging the gap between business needs and technical solutions.</p><p>Identity and Access Management (IAM) Concepts</p><p>High</p><p>Deep understanding of core IAM concepts including Provisioning/Deprovisioning, Authentication, Authorization, Role-Based Access Control (RBAC), Segregation of Duties (SoD), and Least Privilege Access.</p><p>IGA Domain Knowledge</p><p>High</p><p>Experience with Identity Lifecycle Management, Access Certifications (Recertification Campaigns), Role Management, Policy Management, and Compliance/Audit requirements (e.g., SOX, GDPR).</p><p>Stakeholder Management & Communication</p><p>High</p><p>Ability to interact with and manage expectations of technical teams, business owners, and senior management. Excellent verbal and written communication skills.</p><p>Process Mapping and Re-engineering</p><p>Medium</p><p>Experience in analyzing current state IGA processes and designing optimized, future-state processes to leverage SailPoint capabilities.</p><p>SailPoint Tool Specific ExperiencePrior experience in Sailpoint tool is preferred along with any other identity and access management tools.</p><p></p><p></p><p>SailPoint Component</p><p>Required Experience</p><p>Access Certifications</p><p>Setup, execution, and management of various certification campaigns (user, role, application).</p><p>Identity/User Lifecycle Management</p><p>Configuring and managing Joiner/Mover/Leaver processes within SailPoint.</p><p>Role Management</p><p>Defining, managing, and governing business and IT roles, including role mining/modeling.</p><p>Application Onboarding</p><p>Gathering requirements for and supporting the technical onboarding of applications into SailPoint for governance/compliance.</p><p>Policy/Risk Management</p><p>Defining and implementing SoD policies and other access-related policies within the tool.</p><p>Reporting and Analytics</p><p>Generating compliance and operational reports using SailPoint's built-in capabilities or custom reports.</p><p>Technical and Soft SkillsSkill Category</p><p>Detail</p><p>Technical Acumen</p><p>Understanding of directory services (LDAP/Active Directory), basic SQL concepts, and how SailPoint integrates with target systems and applications.</p><p>Agile Methodology</p><p>Experience working in an Agile/Scrum environment, participating in sprints, and utilizing tools like Jira or Azure DevOps.</p><p>Problem-Solving</p><p>Strong analytical and critical thinking skills to diagnose and resolve IGA-related issues and roadblocks.</p><p>Documentation & Training</p><p>Developing comprehensive documentation for configuration, processes, and end-user training materials.</p><p>Self-Starter</p><p>Proactive in identifying areas for improvement and driving solutions with minimal supervision.</p><p>Educational Background and CertificationsEducation: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.</p><p></p><p></p><p>Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.</p>
