Job Title : Integration Specialist/Expert
Location : Mumbai
Experience – 7years +
CTC upto 23 LPA
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience).
- Experience in a support, technical onboarding, or integration-related role.
- Strong understanding of data exchange protocols (e.g., EDI, API, XML, JSON, SFTP).
- Excellent problem-solving skills and ability to troubleshoot independently.
- Strong communication and client-facing skills with a focus on clarity and patience.
- Familiarity with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and CRM tools.
- Ability to multitask and manage multiple customer integrations simultaneously.
- Team-oriented mindset and collaborative approach to solving complex problems.
Preferred Qualifications:
- Experience in SaaS, logistics, fintech, or enterprise software environments.
- Knowledge of integration platforms, middleware, or ERP systems.
- Basic scripting or SQL knowledge is a plus.
- Exposure to Freight Forwarding/ Logistics business