Required Technical Skills.
Service Now or any other Ticketing tool experience.
Create and manage Knowledge Base Articles.
Basic understanding of CMDB and CSDM structure.
Good knowledge in Active Directory, MFA troubleshooting.
M365 Collaboration/Messaging skill
Hands-on experience in Exchange/M365 administration.
...
Handing mailbox and Shared mailbox related queries.
Handing Outlook, Distribution List related queries.
Experience working on email delivery and profile setup.
Knowledge of SharePoint Online, One Drive and MS Teams, Outlook, PowerShell, Active
Directory, SharePoint OneDrive Teams, Citrix
Required Skill
Working closely with other engineers to troubleshoot and resolve complex problems.
Understand ITIL concepts and how to apply them effectively in the enterprise.
Good Communication in written and oral and effectiveness in collaborating with stakeholders
and business partners.
Strong organization and time management skills.
Ability to handle multiple tasks and manage priorities.
experience
6show more Required Technical Skills.
Service Now or any other Ticketing tool experience.
Create and manage Knowledge Base Articles.
Basic understanding of CMDB and CSDM structure.
Good knowledge in Active Directory, MFA troubleshooting.
M365 Collaboration/Messaging skill
Hands-on experience in Exchange/M365 administration.
Handing mailbox and Shared mailbox related queries.
Handing Outlook, Distribution List related queries.
Experience working on email delivery and profile setup.
Knowledge of SharePoint Online, One Drive and MS Teams, Outlook, PowerShell, Active
Directory, SharePoint OneDrive Teams, Citrix
Required Skill
Working closely with other engineers to troubleshoot and resolve complex problems.
Understand ITIL concepts and how to apply them effectively in the enterprise.
Good Communication in written and oral and effectiveness in collaborating with stakeholders
and business partners.
Strong organization and time management skills.
Ability to handle multiple tasks and manage priorities.
experience
6
