- Data Collection & Analysis: Gathering and analyzing data, financial documents, and evidence to identify patterns, discrepancies, and key issues.
- Interviews: Conducting interviews and interrogating witnesses and suspects to gather information and statements.
- Surveillance: Monitoring suspect activities and employing various surveillance techniques and equipment to observe situations.
- Report Writing: Preparing detailed and comprehensive reports outlining findings, evidence, and recommendations for stakeholders.
- Collaboration: Working closely with internal departments (e.g., legal, HR, credit) and external entities to facilitate investigations and share findings.
- Compliance: Ensuring all investigative activities comply with company policies, procedures, and relevant legal and regulatory requirements.
- Confidentiality: Maintaining the confidentiality of sensitive information and ethical standards throughout the investigation process.
- Preventive Measures: Developing and implementing measures to prevent future incidents, such as fraud or policy violations.
- Mentoring: Providing expert advice and training to less experienced team members in fraud detection and investigation techniques.
- Analytical Skills: Strong ability to analyze complex data and identify critical details and potential risks.
- Problem-Solving Skills: Aptitude for resolving complex investigative issues and uncovering facts.
- Communication Skills: Excellent written and verbal communication skills for interviews, report writing, and stakeholder engagement.
- Attention to Detail: Keen eye for detail to uncover subtle clues and inconsistencies.
- Organizational Skills: Ability to manage multiple cases and tasks simultaneously in a busy environment.
- Independent & Collaborative Work: Capability to work effectively both independently and as part of a team.