1. Investigation & Case Management
- Lead end-to-end investigations into suspected internal whistle-blower complaints, asset misappropriations, or external identity thefts.
- Conduct detailed field investigations and desktop verifications related to suspicious auto parts, dealership anomalies, or fake vendor invoicing.
- Interview suspects, employees, and witnesses while maintaining strict legal and professional compliance.
2. Data Analytics & Process Monitoring
- Analyze large datasets to flag exceptions in warranty claims, vendor payments, and dealership incentives.
- Collaborate with data engineering teams to build, test, and deploy Red Flag analytics models and fraud scorecards.
- Monitor high-risk transaction trends (e.g., duplicate vehicle registrations, inflated retail volumes).
3. Audits & Risk Control
- Support the Risk Control Unit (RCU) by sampling and verifying retail auto loans, customer profiles, and income documents.
- Audit dealership or distribution centers to catch unauthorized vehicle modifications or black-market parts leakage.
- Formulate action plans to eliminate operational gaps identified during investigation closures.
4. Reporting & Compliance
- Draft objective, fact-based Investigation Reports with clear root-cause analyses for Senior Leadership and the Audit Committee.
- File regulatory complaints or police reports (FIRs) where cyber fraud or severe financial leakage is proven
