Japanese (Kanji) proficiency: Must be able to read, write, and verify Japanese official documents (including Kanji) and cross-check them against customer-entered data in our system.
● Experience/Proficiency level: Minimum 3+ years of relevant experience; native or advanced Japanese proficiency required (intermediate or below not acceptable); KYC/document verification experience preferred (global telecom industry a plus).
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● Skills: Highly organized, detail-oriented, and able to manage multiple processes and priorities. • Email writing: Proven experience drafting clear, professional customer and stakeholder emails. • Stakeholder management: Experience working with international stakeholders. • Flexibility: Willing to take on additional tasks as business needs change.
● Customer focus: Empathetic and customer-centric.
● Growth mindset: Self-aware and committed to continuous improvement; quick learner able to master complex systems.
● Teamwork/independence: Effective working independently and collaboratively across teams to meet company goals.
● Performance: Consistently completes tasks within SLA requirements.
experience
3show more Japanese (Kanji) proficiency: Must be able to read, write, and verify Japanese official documents (including Kanji) and cross-check them against customer-entered data in our system.
● Experience/Proficiency level: Minimum 3+ years of relevant experience; native or advanced Japanese proficiency required (intermediate or below not acceptable); KYC/document verification experience preferred (global telecom industry a plus).
● Skills: Highly organized, detail-oriented, and able to manage multiple processes and priorities. • Email writing: Proven experience drafting clear, professional customer and stakeholder emails. • Stakeholder management: Experience working with international stakeholders. • Flexibility: Willing to take on additional tasks as business needs change.
● Customer focus: Empathetic and customer-centric.
● Growth mindset: Self-aware and committed to continuous improvement; quick learner able to master complex systems.
● Teamwork/independence: Effective working independently and collaboratively across teams to meet company goals.
● Performance: Consistently completes tasks within SLA requirements.
experience
3
