Support systems, applications, and telecommunications products.Detect, diagnose, and resolve Application, system incidents and service interruptions.Escalate complex issues to Tier II/III support or relevant departments.Document incidents, actions taken, and resolutions in a ticketing system.Perform routine maintenance tasks, including updates and system /application checks.Communicate with internal teams and external vendors for issue resolution.Follow

Data/DB Architectexperience14

Job Description:Engage in evaluations, proof-of-concept activities, design, build and implementation of cybersecurity solutions, specializing in network security (such as Network Access Control, Zero Trust Network Access (ZTNA), SecureAccess Service Edge (SASE), IPS etc.), other perimeter protection tools with minimal supervision and guidance.Perform core operational cyber-security functions such as co-managing security controls ranging from endpoint