• Install, configure, and manage Oracle databases across multiple
environments.
• Collaborate directly with customers to resolve data conflicts, ensure
appropriate data usage, and maintain adherence to schema and naming
standards.
• Take complete ownership of user/customer issues and proactively address ...
potential problems before escalation.
• Handle incidents strictly in accordance with established processes and
procedures.
• Escalate unresolved issues appropriately, following the organization’s
Standard Operating Procedures (SOPs).
• Ensure all service requests and incidents are accurately recorded and
updated in the ticketing system in a timely manner.
• Maintain detailed system configuration records, operating procedures, and
infrastructure documentation.
• Follow approved Software Development Life Cycle (SDLC) methodologies
and prepare thorough documentation for design, implementation, and
testing activities.
• Develop strong platform awareness across product lines and effectively
communicate technical decisions, analysis, and findings.
• Manage the complete patch management cycle to ensure timely and secure
database updates.
• Comply with the Change Management process by preparing clear and
detailed change requests, outlining the purpose, risks, rollback options, and
business implications.
• Ensure database systems meet compliance requirements and support audit
processes, including preparation and reporting.
• Generate and deliver scheduled and ad-hoc system performance, usage, and
compliance reports.
experience
10show more • Install, configure, and manage Oracle databases across multiple
environments.
• Collaborate directly with customers to resolve data conflicts, ensure
appropriate data usage, and maintain adherence to schema and naming
standards.
• Take complete ownership of user/customer issues and proactively address
potential problems before escalation.
• Handle incidents strictly in accordance with established processes and
procedures.
• Escalate unresolved issues appropriately, following the organization’s
Standard Operating Procedures (SOPs).
• Ensure all service requests and incidents are accurately recorded and
updated in the ticketing system in a timely manner.
• Maintain detailed system configuration records, operating procedures, and
infrastructure documentation.
• Follow approved Software Development Life Cycle (SDLC) methodologies
and prepare thorough documentation for design, implementation, and
testing activities.
• Develop strong platform awareness across product lines and effectively
communicate technical decisions, analysis, and findings.
• Manage the complete patch management cycle to ensure timely and secure
...
database updates.
• Comply with the Change Management process by preparing clear and
detailed change requests, outlining the purpose, risks, rollback options, and
business implications.
• Ensure database systems meet compliance requirements and support audit
processes, including preparation and reporting.
• Generate and deliver scheduled and ad-hoc system performance, usage, and
compliance reports.
experience
10show more
