Key Responsibilities: Gather, analyze, and document business requirements for Travel and Expense Suite applications. Work closely with stakeholders across sales, marketing, customer service, and operations to understand business processes and identify improvement opportunities. Translate business needs into functional specifications and collaborate with technical teams to ensure accurate and timely implementation. Lead or assist in Travel and Expense SaaS product configuration, customization, workflow design, and integration with other systems. Develop test cases, coordinate user acceptance testing (UAT), and ensure quality delivery. Provide ongoing support and training to end-users, driving adoption and effective use of Travel and Expense SaaS platforms. Monitor project progress, manage scope changes, and communicate status updates to relevant stakeholders. Identify risks and issues related to Travel and Expense SaaS platform implementation and work proactively to resolve them.
experience
5 ... Key Responsibilities: Gather, analyze, and document business requirements for Travel and Expense Suite applications. Work closely with stakeholders across sales, marketing, customer service, and operations to understand business processes and identify improvement opportunities. Translate business needs into functional specifications and collaborate with technical teams to ensure accurate and timely implementation. Lead or assist in Travel and Expense SaaS product configuration, customization, workflow design, and integration with other systems. Develop test cases, coordinate user acceptance testing (UAT), and ensure quality delivery. Provide ongoing support and training to end-users, driving adoption and effective use of Travel and Expense SaaS platforms. Monitor project progress, manage scope changes, and communicate status updates to relevant stakeholders. Identify risks and issues related to Travel and Expense SaaS platform implementation and work proactively to resolve them.
experience
5