Monitor network systems, servers, and telecommunications infrastructure 24/7.Detect, diagnose, and resolve network incidents and service interruptions.Escalate complex issues to Tier II/III support or relevant departments.Document incidents, actions taken, and resolutions in a ticketing system.Perform routine maintenance tasks, including updates and system checks.Communicate with internal teams and external vendors for issue resolution.Follow standard
Monitor network systems, servers, and telecommunications infrastructure 24/7.Detect, diagnose, and resolve network incidents and service interruptions.Escalate complex issues to Tier II/III support or relevant departments.Document incidents, actions taken, and resolutions in a ticketing system.Perform routine maintenance tasks, including updates and system checks.Communicate with internal teams and external vendors for issue resolution.Follow standard
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