Providing Information: Answering questions about room types, rates, availability, and hotel policies. Confirming Bookings: Ensuring accurate details of reservations, including dates, room types, and guest information. Managing Cancellations and Modifications: Handling requests for changes or cancellations to existing reservations. Assisting with Special Requests: Accommodating requests for specific room types, amenities, or services. Providing Excellent
Providing Information: Answering questions about room types, rates, availability, and hotel policies. Confirming Bookings: Ensuring accurate details of reservations, including dates, room types, and guest information. Managing Cancellations and Modifications: Handling requests for changes or cancellations to existing reservations. Assisting with Special Requests: Accommodating requests for specific room types, amenities, or services. Providing Excellent
Required SkillsProficient in Excel, MS Word and PowerPointExcellent written and speaking skillsAbility to communicate effectively within all levels of the organizationExcellent customer service skills with the tenacity to bring problems to resolutionSolid organization and project management abilitiesWillingness to learn and work in a team environmentexperience6
Required SkillsProficient in Excel, MS Word and PowerPointExcellent written and speaking skillsAbility to communicate effectively within all levels of the organizationExcellent customer service skills with the tenacity to bring problems to resolutionSolid organization and project management abilitiesWillingness to learn and work in a team environmentexperience6
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