Position: Sales Support Specialist
Job Description
Core engineering background (mechanical/production/instrumentation)
Relevant experience of ~3 years.
Responsibilities:
Develop the capability to quote all assigned products for the market Business Line ...
served globally to customers per the go to market strategy and service level
requirements.
Act as the focal point between customers, external sales and manufacturing plants
for RFQ and orders received
Respond to customer phone calls and emails timely and professionally.
Review incoming requests from the filtering team and/or direct from customer, review
customer requirements including technical and commercial specifications and
documents.
Calculate price and discounts utilizing approved process and price lists.
Coordinate with the appropriate costing/pricing authority when products or special
adders are outside of the standard price lists.
Provide solutions or offer alternatives to the customer inquiries that meet their
requirements.
Prepare and send quotations on time, quotations that exceed the customer
expectations.
Cultivate friendly, personal relationships with key customers, learning their needs and
preferences.
Provide accurate and timely information to customers, field sales personnel, and
others regarding orders, inquiries and related activities.
experience
6