Roles & Responsibilities:Conduct performance testing and validation of productsCoordinate with internal teams for spares, technical support, and planningAttend customer complaints and resolve issues promptlyEnsure customer satisfaction and timely issue resolutionWillingness to travel for field service and customer visitsGood communication and customer-handling skillsAbility to work independently as well as in a teamexperience7

The successful candidate will be responsible for, but not limited to:HVAC System Management:Perform and supervise preventive and corrective maintenance on all major HVAC equipment, including chillers, cooling towers, boilers, air handling units (AHUs), fan coil units (FCUs), and variable air volume (VAV) boxes.Monitor and troubleshoot Building Management System (BMS) controls to optimize system performance, energy efficiency, and temperature/humidity