Key Responsibilities:
• Review of SFG / FG – NCs / Deviations reported in the system. Initiate the Root cause investigation for all NCs and Deviations.
• Monitoring of the actions pertaining to NCs and Deviations and implementation of corrective action as per timelines.
• Ensure implementation of the corrective actions not to recur the deviation or NCs. • Monthly prepare the complaint report by segregating into distinct categories as agreed – manufacturing related, Design Related and so on.
• Based on the new procedure, Quality Rating index prepared on monthly basis and reported. • Wherever QRI is below agreed objectives, OAAP was taken from the respective manufacturing units and completed the actions.