Designation: Senior ISC Quality Specialist
Job Description:
1. Focuses on the critical interfaces between supply chain planning, customer service, product quality, regulatory, sales and logistics ITO, with and end-to-end focus and a customer view point....
2. Includes both short term operational troubleshooting as well as the longer term view of designing and building a reliable, cost effective and sustainable supply chain in the Area of scope.
3. Promotes a customer focused Integrated Supply Chain quality culture by acting as the "voice of the customer" within the Business and the voice of the Business Supply Chain in front of the customers.
4. Require I12 s broadened conceptual and working knowledge and experience in job discipline to perform a range of work assignments.
5. Uses prescribed guidelines or policies in analyzing situations and receives a moderate level of guidance and direction.
6. Provides informal guidance to new team members. Analyzes possible solutions using technical experience, judgment and precedents to solve problems.
7. In this role, you will require understanding of key business drivers for your discipline and function.
8. You will need to be able to expand conceptual and working knowledge related to your discipline or functional area.
9. You are expected to provide informal guidance to new team members and be able to explain complex information to others.
10. It is your responsibility to use technical experience, established practices, and personal judgement to analyze and resolve straightforward problems.
11. Your performance impacts the quality of your own work and your team's work and requires that you work within established guidelines and policies.
Responsibilities - Duties, projects, tasks, and activities you would be responsible for in this role
Represents the business ISC in front of the Area Commercial teams and in front of the customers
Accountable for the delivery of the target service levels in the Area of scope, including Get it Right, OTD, Order Automation touches, SMI, supply chain cost to serve, Service QNs and days to close
Champions Customer Success Teams in the Area, thus creating maintaining a culture in the businesses where every employee is generating value for the customers
Accountable to understand business needs, identify gaps and collaborate with ISC Improvement Teams in implementing projects to improve the overall effectiveness and efficiency in the OTC space
Works closely with leveraged support functions (in particular Customer Service, Logistics including outplants, Procurement) to ensure the business requirements are most effectively met
Leads collaboration projects with strategic customers to reduce waste in the E2E Supply Chain and enhance customer and supplier collaboration
Networks with other Supply Chain Quality Leaders to optimize operations and leverage best practices globally
Works with Quality, Regulatory and Logistic functions to develop a supply chain strategy to implement applicable quality regulatory management systems (e.g. ISO 9001, TS 16949, ISO 22000, GMP, GDP, etc.) for all aspects of supply chain operations. Where appropriate, facilitate external systems certifications audits (e.g. ISO 9001, FDA, etc.)
Ensures effective design, implementation, and deployment of the cross functional CAMP work process for the business in the Area of scope. For example, ensure effective RCIs and minimizes rework on customer complaints
Qualifications:
3-6 years of experience in a Supply Chain or QualityUniversity Degree, preferably in Supply Chain Management, Business, Engineering or other Sciences
NA only: relevant military experience of an E6 ranking or higher
The critical competencies required for success are: interpersonal effectiveness, understanding customer needs, team work, taking initiative, problem solving skills, value creation, analytical skills and project management skills, disciplined and strong process-oriented skills.
experience
10show moreDesignation: Senior ISC Quality Specialist
Job Description:
1. Focuses on the critical interfaces between supply chain planning, customer service, product quality, regulatory, sales and logistics ITO, with and end-to-end focus and a customer view point.
2. Includes both short term operational troubleshooting as well as the longer term view of designing and building a reliable, cost effective and sustainable supply chain in the Area of scope.
3. Promotes a customer focused Integrated Supply Chain quality culture by acting as the "voice of the customer" within the Business and the voice of the Business Supply Chain in front of the customers.
4. Require I12 s broadened conceptual and working knowledge and experience in job discipline to perform a range of work assignments.
5. Uses prescribed guidelines or policies in analyzing situations and receives a moderate level of guidance and direction.
6. Provides informal guidance to new team members. Analyzes possible solutions using technical experience, judgment and precedents to solve problems.
7. In this role, you will require understanding of key business drivers for your discipline and function.
...
8. You will need to be able to expand conceptual and working knowledge related to your discipline or functional area.
9. You are expected to provide informal guidance to new team members and be able to explain complex information to others.
10. It is your responsibility to use technical experience, established practices, and personal judgement to analyze and resolve straightforward problems.
11. Your performance impacts the quality of your own work and your team's work and requires that you work within established guidelines and policies.
Responsibilities - Duties, projects, tasks, and activities you would be responsible for in this role
Represents the business ISC in front of the Area Commercial teams and in front of the customers
Accountable for the delivery of the target service levels in the Area of scope, including Get it Right, OTD, Order Automation touches, SMI, supply chain cost to serve, Service QNs and days to close
Champions Customer Success Teams in the Area, thus creating maintaining a culture in the businesses where every employee is generating value for the customers
Accountable to understand business needs, identify gaps and collaborate with ISC Improvement Teams in implementing projects to improve the overall effectiveness and efficiency in the OTC space
Works closely with leveraged support functions (in particular Customer Service, Logistics including outplants, Procurement) to ensure the business requirements are most effectively met
Leads collaboration projects with strategic customers to reduce waste in the E2E Supply Chain and enhance customer and supplier collaboration
Networks with other Supply Chain Quality Leaders to optimize operations and leverage best practices globally
Works with Quality, Regulatory and Logistic functions to develop a supply chain strategy to implement applicable quality regulatory management systems (e.g. ISO 9001, TS 16949, ISO 22000, GMP, GDP, etc.) for all aspects of supply chain operations. Where appropriate, facilitate external systems certifications audits (e.g. ISO 9001, FDA, etc.)
Ensures effective design, implementation, and deployment of the cross functional CAMP work process for the business in the Area of scope. For example, ensure effective RCIs and minimizes rework on customer complaints
Qualifications:
3-6 years of experience in a Supply Chain or QualityUniversity Degree, preferably in Supply Chain Management, Business, Engineering or other Sciences
NA only: relevant military experience of an E6 ranking or higher
The critical competencies required for success are: interpersonal effectiveness, understanding customer needs, team work, taking initiative, problem solving skills, value creation, analytical skills and project management skills, disciplined and strong process-oriented skills.
experience
10show more