Job Responsibilities:

Customer relationship management
* Proactively develops and creates customer relationships in his/her area of responsibility
* In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure solutions are meeting customer's needs and creating value throughout the lifecycle taking into account whole product portfolio
* Creates interest and demonstrates value of digital offering to influencers and customers
* Develops and grows s position in his/her customer base or market area
* Creates and communicates leads and sales opportunities for entire sales team (e.g. cross-selling)
* Ensures customer satisfaction and solves complaints with the rest of team
* Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM
Sell
* Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets
* Finds customer needs and designs solution to meet them
* Is accountable for setting optimal market pricing for each solution ...

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senior sales engineer