Responsibilities
● Engage with people at all levels. Be an excellent communicator, open-minded, approachable, flexible and diplomatic.
● Ensure alignment on design, requirements and deliverables with senior developers, architects, and stakeholders.
● Track your deliverables, project priorities, follow all project hygiene required for smooth running of the project.
● Proactively configure, monitor and maintain the ServiceNow platform.
● Take the initiative to address the larger technical needs of the platform and always keep the customer at the center of everything you do.
● Have a 'can do' attitude and act proactively, not just reactively.
● Solve business problems, work cross-functionally, and lead initiatives to improve our colleague's user experience within Booking Holdings and their child brands.
● Contribute to the growth of Booking Holdings and their child brands by proactively sharing your knowledge to help your colleagues grow.
● Represent Booking Holdings values, both within the company and in the external community. ● Advocate for a collaborative working environment - turn "my ideas" into "our ideas".
● Champion the user and make data-driven decisions that benefit your users and make their life easier.
● Create artefacts, demonstrations that will help in implementation, rollout and training.
Essential skills:
● 4+ years of hands-on experience with ServiceNow platform delivery, support, maintenance and implementations.
● Experience administering multiple modules in ServiceNow in large enterprises: Team player and fluent in the English language (both spoken and written).
● Ability to troubleshoot technical issues
● Working knowledge of Agile and Scrum
● You have sufficient knowledge to advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape
● You have programming skills and experience with strong server-side and client side javascript.
● Understanding of integrating SaaS with on-premise applications.
● Having experience in at least 2 modules in ServiceNow such as ITAM, ITOM, ITSM, CSDM/CMDB, WSD with implementation specialist certification
. ● Solution-driven attitude.
● Can proactively identify gaps and potential improvements to existing modules of the platform and act as a driver for change, actively pursuing product enhancements.
Responsibilities
● Engage with people at all levels. Be an excellent communicator, open-minded, approachable, flexible and diplomatic.
● Ensure alignment on design, requirements and deliverables with senior developers, architects, and stakeholders.
● Track your deliverables, project priorities, follow all project hygiene required for smooth running of the project.
● Proactively configure, monitor and maintain the ServiceNow platform.
● Take the initiative to address the larger technical needs of the platform and always keep the customer at the center of everything you do.
● Have a 'can do' attitude and act proactively, not just reactively.
● Solve business problems, work cross-functionally, and lead initiatives to improve our colleague's user experience within Booking Holdings and their child brands.
● Contribute to the growth of Booking Holdings and their child brands by proactively sharing your knowledge to help your colleagues grow.
● Represent Booking Holdings values, both within the company and in the external community. ● Advocate for a collaborative working environment - turn "my ideas" into "our ideas".
● Champion the user and make data-driven decisions that benefit your users and make their life easier.
● Create artefacts, demonstrations that will help in implementation, rollout and training.
Essential skills:
● 4+ years of hands-on experience with ServiceNow platform delivery, support, maintenance and implementations.
● Experience administering multiple modules in ServiceNow in large enterprises: Team player and fluent in the English language (both spoken and written).
● Ability to troubleshoot technical issues
● Working knowledge of Agile and Scrum
● You have sufficient knowledge to advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape
● You have programming skills and experience with strong server-side and client side javascript.
● Understanding of integrating SaaS with on-premise applications.
● Having experience in at least 2 modules in ServiceNow such as ITAM, ITOM, ITSM, CSDM/CMDB, WSD with implementation specialist certification
. ● Solution-driven attitude.
● Can proactively identify gaps and potential improvements to existing modules of the platform and act as a driver for change, actively pursuing product enhancements.
