8 to 10 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles, with a track record of owning reliability for production-critical systems.
* Deep, hands-on expertise with core and advanced AWS services (EC2, VPC, IAM, S3, RDS, CloudWatch, networking, etc.).
* Proven expertise troubleshooting complex Amazon EKS issues - cluster-level failures, networking, autoscaling, performance bottlenecks, and upgrade-related issues.
* Strong proficiency in Python for building automation frameworks, internal tooling, and operational systems.
* Extensive experience designing and maintaining Terraform modules and infrastructure patterns at scale.
* Strong command of ITSM frameworks, with hands-on ownership of Incident and Problem Management for high-severity issues.
* Advanced skills querying and analyzing data via SQL and AWS CloudWatch Logs Insights to drive root-cause analysis.
* Proven experience designing Grafana dashboards and alerting strategies that scale across multiple teams and services.
* Exceptional verbal and written communication skills - able to clearly articulate technical issues, risk, and remediation plans to engineering leadership and non-technical stakeholders alike.
* Experience mentoring or leading other engineers and contributing to team-level reliability strategy.
Mandatory Certifications
* AWS Certification - required (e.g., AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer - Professional, or equivalent).
* Certified Kubernetes Administrator (CKA) or equivalent EKS/Kubernetes certification - required.
Soft Skills
* Calm, decisive leadership during high-pressure, high-severity incidents.
* A strong ownership mindset - drives issues to true resolution and follows through on long-term remediation.
* Natural mentor who raises the technical bar for the team.