* Lead discovery workshops and define technical architecture.
* Build and optimize integrations, mappings, APIs, and business processes.
* Configure communication protocols (AS2, SFTP, VAN, APIs) and security.
* Own technical delivery, UAT, issue resolution, and customer engagement.
* Mentor junior team members and promote engineering best practices.
What You Bring
Required
* B.E./B.Tech with strong EDI and integration architecture experience.* Expertise in ANSI X12, EDIFACT, XML, AS2, SFTP, VAN, HTTP/S.
* Experience with ERP integrations (SAP or similar), REST/SOAP APIs, and middleware.
* Strong data mapping, Java-based transformations, and business process configuration.
* Knowledge of OAuth, encryption, authentication, access control, and API security.
* Experience designing scalable, high-performance, cloud/hybrid integration solutions
Preferred
* Experience in retail, manufacturing, logistics, or supply chain domains.
* Hands-on experience with Sterling, Gentran, OpenText, Axway, or similar B2B tools. CIC knowledge
Will be an added advantage.
* Relevant integration, cloud, or ERP certifications.
Behavior Competencies Initiative & Innovation
Ability to be proactive and develop new ideas
Level 3: Creativity
Analyzes anomalies and develops appropriate
solutions. Creates new ideas and concepts considering
a broad range of internal and external parameters.
Note: Analyzes anomalies and develops appropriate
solutions. Creates new ideas and concepts considering
a broad range of internal and external parameters.
Proactively identifies opportunities to introduce new
processes or technologies that add value - going
beyond established norms to drive creative, impactful
outcomes across customer engagements and internal
delivery. Leadership & Management
Ability to work within or lead a team
Level 2: Team Leadership
Is the driving force in a team, spreading enthusiasm.
Can lead a small team for a limited period and specific
responsibility.
Note: Is the driving force in a team, spreading
enthusiasm and fostering accountability. Can lead a
small team for a limited period and specific
responsibility. Guides and inspires team members
toward common goals, promotes collaboration, and
creates an environment where individuals can thrive
and perform at their best. Planning & Organization
Ability to manage tasks and activities
Level 2: Scheduling
Independently schedules and resources complex work.
Prioritizes in coherence with team and project
objectives, flagging risks proactively.
Note: Independently schedules and resources complex
work. Prioritizes in coherence with team and project
objectives, flagging risks proactively. Effectively
allocates resources, structures work to achieve
objectives efficiently, and manages time and
processes to optimize productivity and outcomes
across concurrent customer engagements. Customer Focus
Ability to manage relationships with customers
Level 3: Customer Care
Ensures customers' real and perceived needs are
considered in the delivery of products and services.
Note: Ensures customers' real and perceived needs are
considered in the delivery of products and services.
Demonstrates empathy, responsiveness, and a
proactive approach to addressing customer
requirements. Fosters positive relationships and a
commitment to delivering exceptional service that
drives long-term satisfaction and trust. Interpersonal Communication
Ability to communicate effectively with people
Level 3: Assertive Influence
Confidently influences others through assertiveness
while taking their points of view into account.
Considers cultural references through interpersonal
communication. Achievement Focus
Ability to achieve objectives
Level 3: Decision Making
Makes decisions at the appropriate time, taking into
account priorities, constraints, and available
information.
Note: Makes decisions at the appropriate time, takingNote: Confidently influences others through
assertiveness while taking their points of view into
account. Considers cultural references through
interpersonal communication. Expresses thoughts,
feelings, and needs clearly and respectfully - finding
the balance between being direct and empathetic tofoster understanding and collaboration across cross-
functional teams and external partners.into account priorities, constraints, and available
information. Balances logic, intuition, and collaboration
while considering potential risks, consequences, and
impacts on stakeholders. Evaluates situations with
clarity and acts decisively to maintain project
momentum and customer confidence. Solution Finding
Ability to analyze situations and find accurate solutions
Level 3: Conceptual Thinking
Acquires understanding of the underlying issues in
complex situations by relating them to simpler
concepts, models, or previous experiences.
Note: Acquires understanding of the underlying issues
in complex situations by relating them to simpler
concepts, models, or previous experiences. Sees the
"big picture" while identifying the underlying principles
that guide decisions and actions. Connects abstract
ideas to form a clear, strategic perspective that drives
effective and scalable solutions. People Focus
Ability to account for the human factor
Level 2: Efficiency of Staff
Actively models stress management and positive team
dynamics. Surfaces and de-escalates tensions early.
Note: Actively models stress management and positive
team dynamics. Surfaces and de-escalates tensions
early to preserve team cohesion. Prioritizes,
understands, and addresses the needs, well-being, and
development of individuals and teams. Builds strong
relationships and creates an inclusive and supportive
environment where people can perform at their best. AI Fluency NEW 2026Professional Services
Capable Adoptive Transformative
MINIMUM BAR: Capable (all roles) EXPECTED: Adoptive
Embeds AI into the delivery lifecycle: uses AI to identify risk patterns across projects, generate tailored
customer-facing materials, and automate recurring reporting. Has built reusable AI-assisted templates the
broader PS team relies on.
* Use AI to improve delivery, reporting, risk identification, and customer documentation. * Build reusable AI-assisted
assets while complying with company AI policies.
All employees must comply with Cleo's AI Acceptable Use Policy at all times. Why Cleo Join. Grow. Lead the Future of Supply Chain.
At Cleo we don't just manage supply chains - we orchestrate them. You'll be empowered to drive
transformation, deliver excellence, and shape the future of global operations. Whether you're
joining us from outside or growing within, this is your platform to lead with purpose, innovate with
impact, and thrive in a culture that champions your growth.
WHY JOIN US
Strategic Influence
Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide. WHY GROW WITH US
Leadership Development
Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career.
Internal MobilityWe prioritize internal talent - your next big opportunity could be just one conversation away. Innovation-Driven Culture
Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges.
End-to-End Visibility
Lead across planning, sourcing, logistics, and fulfillment - connecting dots others can't see.
Sustainability at the Core
Help build ethical, transparent, and sustainable supply chains that make a difference.
Recognition & Impact
Your ideas matter. Your leadership is visible. Your success is celebrated.
Inclusive Community
Thrive in a diverse, collaborative environment where every voice is heard and respected. We are a Talent Destination for supply chain leaders who want to make bold moves, solve real-world problems, and grow without limits. Whether you're stepping into your first leadership role or scaling new heights - your journey starts here. Cleo Never Stops. Total RewardsBenefits
▸ Medical, dental, and vision coverage
▸ 401(k) with company match (US) / PF & gratuity (India)
▸ Flexible PTO and company holidays
Equal Opportunity Statement
Cleo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for
all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other characteristic protected by law.

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