Job Title: Team Lead – Onboarding & Activation
Location: Turbhe, Navi Mumbai
Department: Onboarding/Activation
Experience Required: 5–6 Years (preferably in Agri-tech, B2B platforms, or rural supply chains)
Reports To: Co Founder
Role Overview:
We are looking for a proactive and dynamic Team Lead – Onboarding & Activation to drive lead generation and activation strategies. The ideal candidate will be responsible for managing a field or tele-calling team, generating quality leads, ensuring successful onboarding of partners, and activating them into regular usage. Prior experience in agri-tech or rural ecosystem platforms is preferred.
Key Responsibilities:
● Lead and manage a team of field executives and/or telecalling agents to generate quality leads for the platform.
● Drive daily, weekly, and monthly targets for onboarding and partner activation (e.g., traders, suppliers, retailers).
● Develop and execute lead generation strategies, including outreach, partnerships, and localized campaigns.
● Ensure a high conversion rate from lead to active user through training, follow-ups, and engagement initiatives.
● Monitor and improve the onboarding funnel – identify drop-off points and resolve operational blockers.
● Coordinate with product, sales, and credit teams to ensure smooth partner experience post-onboarding.
● Regularly track and report performance metrics and KPIs to leadership.
● Travel as needed to build local networks and relationships in key agricultural markets.
Requirements:
● 5–6 years of experience in sales, onboarding, or activation roles – ideally with agri-tech, rural tech, B2B commerce, or supply chain platforms.
● Strong experience in team management, lead generation, and onboarding operations.
● Comfortable working in a fast-paced, field-oriented environment with targets.
● Excellent communication and relationship-building skills, especially with rural stakeholders.
● Data-driven mindset with the ability to use tools like Excel, CRM systems, dashboards, etc.
Fluency in Hindi and/or regional languages is a plus.