Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams toensure orders are processed on time and any issues are quickly resolved.• Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, includingorder statuses, samples, quotes, and payments.• Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibilityand accountability for ongoing tasks.• Manage

Primary Role Excellent Technical Knowledge of Laminations Punching Press tools /Progressive Tools / Notching tools maintenance (Re-sharpening & Repairs) Handling Experience on Larger Size Progressive tools with Auto Stackingtechnology made by Carbide and ASP Tool Steels Repairs & Trouble Shooting of Running Progressive tools, Gang Tools & Die casting tools knowledge for troubleshooting & Cutting Elements Conversion to different models on same die

Key Responsibilities:Oversee and manage the Zoho CRM platform, ensuring smooth functioning and data accuracy across all modules.Record, update, and maintain comprehensive customer and investor information, including leads, contacts, accounts, deals, and interactions.Verify and validate data to maintain accuracy, completeness, and consistency across the CRM database.Collaborate with the Zoho and internal development teams to automate workflows, enhance