Roles and Responsibilities : Handle and solve customer queries through various channels, including calls, chats, and mails.Respond to customer inquiries, requests, and complaints via phone (inbound and outbound), email, chat, and social media.Serve as the primary contact and provide first-level support for clientsProvide information about products, services, and company policies.Aspirate to deliver an excellent customer experience via chats, back office,
Position Summary: We are seeking a detail-oriented and proactive Junior Accountant to join our finance team. The ideal candidate will be responsible for managing various tasks such as data preparation, clearance and compliance with relevant regulations. What you will be doing: 1. GST Clearing: o Manage and clear Goods and Services Tax (GST) transactions. o Ensure timely and accurate filing of GST returns. 2. Foreign Remittance: o o Prepare annexures and
Sound knowledge of validation principles (GAMP 5, 21 CFR Part 11, Annex 11). Familiarity with QMS systems, SDLC methodologies (Agile/Waterfall), and documentationstandards. Strong analytical and technical writing skills. Ability to interpret regulatory guidelines and apply them practically. Attention to detail, compliance-focused, and good organizational skills.experience4
Job Title: International Customer Care ExecutiveThe RoleWe are looking for a professional and empathetic individual to support our global customers. You will provide high-quality assistance, solve technical queries, and ensure a seamless brand experience.What You'll DoAssist Customers: Handle international inquiries via phone, email, and chat.Solve Problems: Troubleshoot product issues and provide step-by-step solutions.Guide Professionals: Assist
Role : Customer Care Voice AssociateJob Purpose:We are searching for talent to passionately serve our customers & company, and we want you!Bangalore is growing, and Customer Care is no exception. We are looking for an Customer Care VoiceAssociate in Bangalore to deliver best in class Customer Care support. Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls
Retail Sales Team Supervisor (Contract) - GuwahatiAre you a natural leader with a passion for driving sales performance? We are seeking a dedicated and proactive Sales Supervisor to join our team in Guwahati. In this role, you will play a pivotal part in coaching, guiding, and empowering our sales force to achieve excellence within the retail sector. If you are ready to take the next step in your career and lead a dynamic team to success, we invite you to
Job Title: CUSTOMER CARE ASSOCIATE - EXPORTSLOCATION: Goregaon (East), MumbaiEXPERIENCE: 4-6 yearsQUALIFICATION: Any Graduate JOB RESPONSIBILITIES: Issuance of Sales contract / Proforma Invoice against Export orders.Registration of Contracts in ERP systemScheduling /phasing of Orders in Export scheduling appWeekly Calls with Planning & logistics team to discuss monthly allocation ordersWeekly updates to customers about their ordersFollow up on overdue
Job SummaryWe are looking for a proactive, empathetic, and detail-oriented Customer SupportAssociate to join our growing team. In this role, you will be the first point of contact for our customers-resolving queries, offering guidance, and ensuring an outstanding service experience across all communication channels. Key ResponsibilitiesRespond promptly and professionally to customer queries via phone calls and emails.Troubleshoot product or service issues
Job DescriptionDesignation : Customer Support AssociateDepartment : Contact CenterLocation : BangaloreJob SummaryWe are looking for a proactive, empathetic, and detail-oriented Customer SupportAssociate to join our growing team. In this role, you will be the first point of contact for ourcustomers-resolving queries, offering guidance, and ensuring an outstanding serviceexperience across all communication channels.Key Responsibilities* Respond promptly and
○ Review and respond to Customer inquiries submitted by email regarding claimsinitiations and general coverage questions.○ Providing the best-in-class service experience to all our customers - internal ANDexternal.○ Respond to email and phone inquiries from contract holders, dealerships, and repairfacilities.○ Build claims in our Claims portal based on the emails submitted. Upload pictures orinvoices and notify adjusters of the actions made.○ Prepare
Key Responsibilities:Handle emergency and medical-related calls efficiently and provide appropriate guidance to patients.Coordinate with doctors and departments during emergency situations.Manage patient conversion ratio through timely follow-ups and effective patient communication.Maintain accurate records of patient interactions, appointments, and escalations.Ensure prompt response and professional communication during all patient
Hi, We're hiring for a Billing Specialist for one of our clients Work location - BangaloreRemote work5 days working Timings - 8AM to 5PM Job Responsibilities Being a single point of contact for customer billing queries Onboarding new customers and introducing them to all aspects of billing Partnering with other internal customers for timely resolution of customer billingqueries Communicating and managing any billing information change Tracking
We are seeking a highly motivated Analyst with 2 - 4 years of experience in banking, product, implementation, and support roles within the Capital Adequacy and Regulatory Reporting domain across Indian and Middle East regions. The role requires strong analytical and documentation skills, along with sound subject matter understanding of Basel I/ II / Basel III frameworks and credit risk capital computation under Standardized and IRB approaches. The ideal
Shift: US Night ShiftsProcess: Inbound voice process Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concerns effectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and
FMCG Sales Executive - Bengaluru, IndiaWe are seeking a proactive and professional Sales Executive to join our team in Bengaluru, India. The ideal candidate will have a strong foundation in FMCG sales and be eager to contribute to our growth within the {{}} sector.Responsibilities:Drive sales and achieve targets within the FMCG / Foods / Beverage industry.Develop and maintain strong relationships with clients and distributors.Identify new business
Branch Sales Executive Customer Relationship Management (CRM)Act as the primary point of contact for clients, ensuring timely service and professional handling of grievances.Conduct regular service reviews with key accounts to ensure high retention rates.Bridge the gap between customer expectations and the branch’s operational capabilities. ResponsibilitiesMonitoring Direct & indirect cost, outstanding, initiative to reduce direct & in-direct cost,
Role : Customer Care Voice AssociateJob Purpose:We are searching for talent to passionately serve our customers & company, and we want you!Bangalore is growing, and Customer Care is no exception. We are looking for an Customer Care VoiceAssociate in Bangalore to deliver best in class Customer Care support. Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls
Key Responsibilities:The position will play an integral part in the company's growth initiatives including butnot limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions andconcerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges,and other related requests.* Troubleshoot customer issues and
Sales Executive | Liquor Industry | AlwarAlwarCompetitive SalaryFull-timeGraduation requiredRandstad India on behalf of a leading liquor companyAre you a motivated sales professional looking for an exciting opportunity in the vibrant liquor industry. We are seeking a dynamic Sales Executive to join our team in Alwar. If you have a passion for sales and a knack for building strong client relationships, this role is perfect for you.What do we offer you?A
Minimum 2+ years of international experience, preferably supporting US customers onlyExperience with both US and UK clients is acceptable (even if 0 years with UK)Previous employment with companies of size 150+ employees, preferably in voice processProven performance: 94% CSAT, average score around 83–84%Any degree acceptedexperience5
Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions and concerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests.* Troubleshoot customer issues and
Key Responsibilities: The position will play an integral part in the company's growth initiatives including but not limited to: * Handle inbound calls from customers regarding products, services, and orders. * Provide accurate and timely information to customers, addressing their questions and concerns effectively. * Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests. * Troubleshoot customer
The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions and concerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests.* Troubleshoot customer issues and complaints, working
Your Responsibilities Achieve monthly secondary sales and distribution targets for the assigned territory. Visit retail outlets as per beat plan to ensure regular order booking and product visibility. Coordinate with distributors for timely billing, stock availability, and scheme execution. Implement trade promotions and ensure merchandising standards at the point of sale. Track competitor activities, pricing, and trade feedback for market
Post Graduation in Accounting/ MBA from recognized University2+ years of experience in the area of US Sales and Use Tax.Working knowledge Oracle or SAP. Working knowledge of Vertex Returns or similar compliance software. Good accounting conceptsGood verbal and written communication skills. Self-starter. Ability to manage multiple priorities and responsibilities yet still meet time-sensitive deadlines. Attention to detail. Work independently and
Key Responsibilities Identify and onboard new suppliers and buyers for Metal Mandi’s platform. Visit local markets, industrial areas, and scrap yards to promote Metal Mandi services. Educate customers on platform features, transaction process, and benefits. Achieve assigned monthly/quarterly sales and onboarding targets. Maintain regular contact with existing clients to drive repeat business. Collect market intelligence on competitor rates, demand
Sales Executive - Brewery/Distillery (Contract) - Rajasthan, IndiaWe are seeking a proactive and professional Sales Executive to join our team within the Brewery/Distillery sector. This contract position offers a significant opportunity to contribute to our company's growth in Rajasthan, India.Responsibilities:Drive sales initiatives and achieve targets within the brewery/distillery industry.Develop and maintain strong relationships with clients and