9 customer retention associate jobs found for you.

Key skills to focus on-* Education- Minimum Bachelor's degree required.* Order to Cash process & Tools (O2C or OTC)* Excellent communication skills (Written & Spoken)* ERP experience is mandatory; SAP is preferred* Import/Export Experience* Candidate must have experience in international shipping, documentation, incoterms; however, not necessarily experience is coming or limiting upto freightforwarding.Job Description:Acts as the interface between

Minimum 2+ years of international experience, preferably supporting US customers onlyExperience with both US and UK clients is acceptable (even if 0 years with UK)Previous employment with companies of size 150+ employees, preferably in voice processProven performance: 94% CSAT, average score around 83-84%Any degree acceptedexperience5

Roles and Responsibilities : Handle and solve customer queries through various channels, including calls, chats, and mails.Respond to customer inquiries, requests, and complaints via phone (inbound and outbound), email, chat, and social media.Serve as the primary contact and provide first-level support for clientsProvide information about products, services, and company policies.Aspirate to deliver an excellent customer experience via chats, back office,

Role : Customer Care Voice AssociateJob Purpose:We are searching for talent to passionately serve our customers & company, and we want you!Bangalore is growing, and Customer Care is no exception. We are looking for an Customer Care VoiceAssociate in Bangalore to deliver best in class Customer Care support. Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls

Job Title: CUSTOMER CARE ASSOCIATE - EXPORTSLOCATION: Goregaon (East), MumbaiEXPERIENCE: 4-6 yearsQUALIFICATION: Any Graduate JOB RESPONSIBILITIES: Issuance of Sales contract / Proforma Invoice against Export orders.Registration of Contracts in ERP systemScheduling /phasing of Orders in Export scheduling appWeekly Calls with Planning & logistics team to discuss monthly allocation ordersWeekly updates to customers about their ordersFollow up on overdue

Key Responsibilities:The position will play an integral part in the company's growth initiatives including butnot limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions andconcerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges,and other related requests.* Troubleshoot customer issues and

Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions and concerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests.* Troubleshoot customer issues and

Key Responsibilities: The position will play an integral part in the company's growth initiatives including but not limited to: * Handle inbound calls from customers regarding products, services, and orders. * Provide accurate and timely information to customers, addressing their questions and concerns effectively. * Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests. * Troubleshoot customer

The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions and concerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests.* Troubleshoot customer issues and complaints, working