Key Responsibilities1. Retail Operations ManagementOversee daily operations across all retail centres/outlets/business units Ensure smooth functioning of centre operations, SOP compliance, and service delivery Drive operational efficiency by training, upskilling of team, productivity, and profitability Monitor centre KPIs performance, footfall conversion, ATV, repeat business, and customer satisfaction Standardize operational processes across locations2.
Key Responsibilities * Design, develop, and maintain a comprehensive MIS to track key performance indicators (KPIs).Ensure data integrity and provide regular updates to senior management.Executive Presentation Design: * Synthesize complex data into "top-notch" visual presentations for board meetings, reviews, and external stakeholders.Translate technical jargon into clear, strategic narratives.Cross-Functional Coordination: * Act as the primary point
5 may 2026
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