Job Title - Customer Order Management Job Location- Balewadi Pune Minimum 2+ years of experience in Supply Chain or Order Management Job Timing - Willingness to work in the US shift (5 PM - 2 AM IST).Ability to work from office 3 days a weekKey Responsibilities:Manage assigned customer accounts throughout the complete order life cycle, including new customer set-ups, order entry/modification, escalations, and logistics-related activities.Act as the
Key Responsibilities: Order Management:o Reviewing contracts prior to signingo Process customer orders accurately and efficiently through ERPsystems ensuring pricing, terms, and conditions are accurateo Coordinate with sales and service delivery teams to ensure timelyfulfilment Customer Management:o Serve as primary point of contact for order-related customer inquirieso Resolve order discrepancies and billing issues promptlyo Maintain accurate customer